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    TN Nursery

TN Nursery

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Overview

TN Nursery has a rating of 3.8 stars from 528 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TN Nursery most frequently mention bare root, great prices, and timely manner. TN Nursery ranks 2nd among Trees sites.

  • Service
    233
  • Value
    202
  • Shipping
    200
  • Returns
    113
  • Quality
    346

Proactively asks for customer feedback

This company responds to reviews, but usually not within the first month

Positive reviews (last 12 months): 80.3%
Positive
126
Neutral
10
Negative
21
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1,970 reviews

80
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How would you rate TN Nursery?
Top Positive Review

“Which plant was it you want me to review?”

Robert U.
7/25/24

It would help if the email for the review listed WHAT I purchased! I'm landscaping a side yard so I'm ordering a lot of plants online and I don't recall that your info with the plant had anything about TN nursery on it, so I don't know what I'm supposed to review. However, everything I've ordered has arrived with no problems, on time and healthy. They are all flourishing so I suppose that's a good review.

Date of experience: 7/25/24
See positive reviews
Top Critical Review

“This is a scam company.”

james b.
9/14/24

I am a professional arborist. All of the root stock I purchased was labeled incorrectly. They refused to correct the issue. Their main concern was to keep the money, not good customer service. The better business bureau is filled with complaints about them. Beware...

Date of experience: 9/14/24
See critical reviews

Reviews (528)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (78) scratch test (11) store credit (12)
Thumbnail of user charless2212
California
1 review
0 helpful votes
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December 22nd, 2021

Great service, and great selection, gave good advice when asked about what trees i could plant, and how to plant them.

Service
Value
Shipping
Quality

Date of experience: December 22, 2021

Thumbnail of user susann822
tammy S. – TN Nursery Rep

Thank you for the awesome review, Charles. We are so pleased to hear it is working just as it should and that you are enjoying it so much! We have passed your kind words on to our product team. If there is anything else we can do, please let us know. We hope to see you shopping with us again.

Thumbnail of user williamr2108
Tennessee
1 review
0 helpful votes
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December 21st, 2021

We ordered our trees and received them much faster than expected. They seedlings look very healthy and we look forward to watching them grow

Products used:
Seedlings

Service
Value
Shipping
Quality

Date of experience: December 20, 2021

Thumbnail of user susann822
tammy S. – TN Nursery Rep

Dear William, we spotted your five-star review. Wow! Thank you so much for trusting us, and we can’t wait to help you again in the future.

Thumbnail of user reneb262
Florida
1 review
0 helpful votes
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March 31st, 2023
Verified purchase

The expedited process of shipping my order to me was really appreciated. Speed of website was impressive.

Reason I chose this business:

Found on Google search for Dandelions.

Quality

Date of experience: March 31, 2023

Thumbnail of user susann822
tammy S. – TN Nursery Rep

Dear Zachary - Thank you for the awesome review about our company. We are so pleased to hear it is working just as it should and that you are enjoying it so much! We have passed your kind words on to our product team. If there is anything else we can do, please let us know.

Thumbnail of user barbaram2910
Texas
1 review
0 helpful votes
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June 29th, 2022

No experience as of yet. First time customer. Very easy to order for my area. Very good planting info for a first time buyer.

Date of experience: June 28, 2022

Thumbnail of user susann822
tammy S. – TN Nursery Rep

Thanks for the 5 stars Barbara, your review is a great way to let us know we’re on track for making our customers smile! We appreciate you taking the time to give your feedback and look forward to serving you again in the future.

Thumbnail of user robinl554
Illinois
1 review
0 helpful votes
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December 20th, 2021

Very happy with the service! Looking forward to spring with the leaves! Had difficulty finding red oaks so very excited!

Date of experience: December 20, 2021

Thumbnail of user susann822
tammy S. – TN Nursery Rep

Dear Robin - Thanks for sharing your review with our community. It means a lot to us.

Thumbnail of user judya516
Illinois
1 review
0 helpful votes
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September 8th, 2021

I was amazed at the timely delivery. I received my order just a few days after I placed the order. I am anxious for my plants to grow.

Date of experience: September 7, 2021

Thumbnail of user susann822
tammy S. – TN Nursery Rep

We spotted your five-star review. Wow! Thank you so much for trusting us, and we can’t wait to help you again in the future.

Thumbnail of user ilsem9
California
1 review
0 helpful votes
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December 24th, 2021

Great selection at great prices and the plants arrive healthy and in good shape. I will definitely order from them in the future!

Tip for consumers:
Worth it!

Products used:
Plants

Service
Value
Shipping
Returns
Quality

Date of experience: December 24, 2021

Thumbnail of user susann822
tammy S. – TN Nursery Rep

Your review made our day, Ilse. We have passed your comments on to our team so they can enjoy the good vibes too. Comments like yours make our work worthwhile. We could not provide the products that we do without great customers like you! Thank you for choosing us, we cannot wait to help you again!

Thumbnail of user davidd3552
Texas
1 review
0 helpful votes
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December 20th, 2021

Product arrived as scheduled, product was packaged as expected. I am very pleased with the products.

Service
Value
Shipping
Quality

Date of experience: December 20, 2021

Thumbnail of user susann822
tammy S. – TN Nursery Rep

Dear David, it’s always amazing to hear that we’ve been successful in our goal of providing our customers with the best possible experience. Thank you for giving us the chance to serve you.

Thumbnail of user mariaj1331
Florida
1 review
0 helpful votes
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June 9th, 2023
Verified purchase

The website was easy to use and the selection was great. I'm looking forward to my new plants and can wait to get them started.

Reason I chose this business:

They had what I was looking for

Quality

Date of experience: June 9, 2023

Thumbnail of user shandh1
North Carolina
1 review
0 helpful votes
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September 7th, 2021

It's a great nursery, great shipping, with good packaging, and great customer service, love it you should try it

Date of experience: September 6, 2021

Thumbnail of user susann822
tammy S. – TN Nursery Rep

We really appreciate you taking the time to leave us your 5-star review. It means a lot to the whole team, and we’d love to have you back very soon.

Thumbnail of user nancys2219
Alabama
1 review
0 helpful votes
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September 7th, 2021

I ordered plants and received them in a timely manner. The plants arrived in great shape and are thriving.

Date of experience: September 6, 2021

Thumbnail of user susann822
tammy S. – TN Nursery Rep

Nancy, we spotted your 5-star review. Wow! Thank you so much for trusting us, and we can’t wait to help you again in the future.

Thumbnail of user lancel156
Tennessee
1 review
0 helpful votes
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December 21st, 2021

Plants always arrive healthy & ready to plant. Will continue to order my trees, shrubs, & plants from here.

Service
Value
Shipping
Quality

Date of experience: December 20, 2021

Thumbnail of user susann822
tammy S. – TN Nursery Rep

Dear Lance, we really appreciate you taking the time to leave us your 5-star review. It means a lot to the whole team, and we’d love to have you back very soon.

Thumbnail of user kalisac
Utah
1 review
4 helpful votes
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May 5th, 2016

I ordered a few trees from Garden Delights Online Plant Nursery without reading reviews. I now believe this was a HUGE, HUGE mistake. It is my understanding that when you purchase anything from Garden Delights Online Plant Nursery you are agreeing to pay return shipping for damage claims whether the plants arrive alive or dead. Based upon my experience it appears Garden Delights Online Plant Nursery doesnt seem to care about my customer satisfaction so I'm not sure it's worth it to me to pay more money to return something I'm dissatisfied with in order to risk getting another product I may be dissatisfied with. My experience with Garden Delights Online Plant Nursery customer service consisted of only a handful of emails which culminated in them threatening legal action regarding online reviews! I recommend that potential customers of Garden Delights Online Plant Nursery do a thorough search regarding this company and all their affiliated businesses and review other customers experiences prior to placing an order. I also suggest potential customers research Garden Delights Online Plant Nursery as well as their other related companies on the Tennessee BBB website including their customer complaint history. Note that they are connected with Tennessee Wholesale Nursery.

Date of experience: May 5, 2016

Thumbnail of user susann822
tammy S. – TN Nursery Rep

Hi Kalisa - Thank you for taking the time to share your concerns with us. Though it is never easy hearing we have disappointed one of our customers, we appreciate you taking the time to share where we fell short, so we can improve going forward. Should you decide to give us another chance, and we sincerely hope you do, please reach out to us at customerservice@tennesseewholesalenursery.com so we can follow up with you directly‌.

Thumbnail of user conniem636
Colorado
1 review
0 helpful votes
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December 20th, 2021

Plants always arrive on time and healthy with instructions on planting and care. Plants always for our zone.

Tip for consumers:
When ordering plants won’t be shipped until it’s season ready for planting. Don’t have to worry about not getting what you ordered. Always reliable

Products used:
Plants

Service
Value
Shipping
Quality

Date of experience: December 20, 2021

Thumbnail of user susann822
tammy S. – TN Nursery Rep

Dear Connie, your kind words encourage us to continue doing our best to make sure every guest’s experience is a memorable one. Thanks again, and have a wonderful day.

Thumbnail of user paulf2017
Missouri
1 review
0 helpful votes
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January 31st, 2024
Verified purchase

All good with this purchase. Plants a lot nicer than expected.

Reason I chose this business:

Availability of plant.

Quality

Date of experience: January 31, 2024

Thumbnail of user stacypoe0526
Illinois
1 review
2 helpful votes
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July 19th, 2023

Been trying to get a refund for 2 months on an order in March...worst online store I've ever dealt with

Products used:
Never recieved any

Service
Value
Shipping
Returns
Quality

Date of experience: July 19, 2023

Thumbnail of user sidn5
West Virginia
3 reviews
0 helpful votes
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December 21st, 2021

After I decided on peach trees, I found Tennesee Wholesale Nursery to be close to home, and the prices were really good. My trees arrived healthy and SWIFTLY. Thanks TWN!

Tip for consumers:
Take the survey.

Products used:
Galaxy peach

Value
Shipping
Quality

Date of experience: December 21, 2021

Thumbnail of user susann822
tammy S. – TN Nursery Rep

We really appreciate you taking the time to leave us a review, Sid. These are the stories that keep us so motivated to continue doing what we are doing, and we are so happy to hear that you had a great experience. Let us know if we can do anything else for you.

Thumbnail of user henrys40
India
1 review
0 helpful votes
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September 5th, 2015

This nursery is the best place to shop online. They offer good prices and even gave me a few extras free.

Date of experience: September 5, 2015

Thumbnail of user susann822
tammy S. – TN Nursery Rep

Thanks for the 5-star review, Henry. You made our day! We look forward to making your day again real soon.

Thumbnail of user helenc1268
Tennessee
1 review
0 helpful votes
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April 11th, 2023
Verified purchase

I hope these trees work, my last order none have even buds on them thank you. No they are not growing leaves

Reason I chose this business:

I need this particular tree

Quality

Date of experience: April 11, 2023

Thumbnail of user susann822
tammy S. – TN Nursery Rep

Thank you for the great review you left us, Helen, and for choosing to shop with us! We look forward to see you shopping with us again soon.

Thumbnail of user ronaldd893
New Jersey
1 review
0 helpful votes
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April 20th, 2023
Verified purchase

Items in stock, purchase straight forward. They are all planted. Just waiting for them to show themselves.

Reason I chose this business:

They had the items I was searching for at a reasonable price.

Quality

Date of experience: April 20, 2023

Thumbnail of user susann822
tammy S. – TN Nursery Rep

Hi Ronald - Thanks for the 5-star review. You made our day! We look forward to making your day again real soon.

Thumbnail of user tylers819
New Jersey
1 review
0 helpful votes
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March 10th, 2023
Verified purchase

Great pricing, too cold to plant, so keeping it in a bucket for 1 week. Plants are all green, look good. Will purchase additional items

Reason I chose this business:

Easy site, good pricing

Quality

Date of experience: March 10, 2023

Thumbnail of user susann822
tammy S. – TN Nursery Rep

Dear Tyler - We really appreciate you taking the time to leave us your 5-star review. It means a lot to the whole team, and we’d love to have you back very soon.

Thumbnail of user westw18
Tennessee
1 review
0 helpful votes
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December 6th, 2021
Verified purchase

Easy check out. Quick responses to inquires. Fast shipping. Quite happy with the product delivered - more than I anticipated!

Reason I chose this business:

I prefer to shop locally (at least here in Tennessee) because these are plants native to my area

Service
Quality

Date of experience: December 6, 2021

Thumbnail of user susann822
tammy S. – TN Nursery Rep

Thank you for your review. We are glad our bare-root plants have exceeded your expectations!

Thumbnail of user gaddyn
Mississippi
2 reviews
0 helpful votes
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June 12th, 2023
Verified purchase

Awesome online shopping have a great variety to choose from and I will definitely be ordering again.

Reason I chose this business:

Great price and options

Quality

Date of experience: June 12, 2023

Thumbnail of user sherylk101
Washington
1 review
0 helpful votes
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September 7th, 2021

Fast and simple experience. Even received extra plants. Shipping took only about two weeks beginning to end

Date of experience: September 6, 2021

Thumbnail of user susann822
tammy S. – TN Nursery Rep

Dear Sheryl - Thanks for the 5-star review. You made our day! We look forward to making your day again real soon.

Thumbnail of user piag13
California
1 review
0 helpful votes
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June 13th, 2021

Thank you for my orders. It promptly arrived this morning. Never expected that fast. I so love shopping in your website. Great service!

Service
Value
Shipping
Returns
Quality

Date of experience: June 12, 2021

Thumbnail of user susann822
tammy S. – TN Nursery Rep

Hi Pia, Your kind words about our company are really appreciated. We love making our customer’s days and we cannot wait to have the opportunity to make you smile again! Thank you for choosing us!

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From the business

Garden Delights Online Plant Nursery. Quality garden plants, trees, shrubs, perennials, mosses, live stakes and native wetland plants at low wholesale nursery grower prices. Our tree nursery ships to all states. Buy plants online from a reputable plant...

Company Representative

Thumbnail of user susann822
tammy S.
Usually responds not within the first month

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