TN Nursery has a rating of 3.8 stars from 528 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TN Nursery most frequently mention bare root, great prices, and timely manner. TN Nursery ranks 2nd among Trees sites.
Proactively asks for customer feedback
This company responds to reviews, but usually not within the first month
It would help if the email for the review listed WHAT I purchased! I'm landscaping a side yard so I'm ordering a lot of plants online and I don't recall that your info with the plant had anything about TN nursery on it, so I don't know what I'm supposed to review. However, everything I've ordered has arrived with no problems, on time and healthy. They are all flourishing so I suppose that's a good review.
I am a professional arborist. All of the root stock I purchased was labeled incorrectly. They refused to correct the issue. Their main concern was to keep the money, not good customer service. The better business bureau is filled with complaints about them. Beware...
Quick and easy ordering and products that I was looking for
Date of experience: February 9, 2024
We ordered 12 burning bushes. When they arrived, they were dormant and healthy. We even received 13. They were planted and are ready for spring.
Tip for consumers:
Great Company
Products used:
Plants
Date of experience: December 20, 2021
Nice plants to add to my native plant garden. Can't wait to see them bloom and attract native pollinators.
Date of experience: September 7, 2021
Thank you so much for your feedback, Greg! We have passed on your review to our team and look forward to you purchasing from us again.
There was more roots than ordered so I am sure they will be healthy Plants in the spring. They will be very pink at full growth.
Products used:
plants
Date of experience: December 20, 2021
Dear Delphia - We can’t wait to share your 5-star review with our team. They’ll be thrilled!
Quality items received. Decent price for products. Growing fast from a starter. The tree I bought is taking off.
Products used:
Ferns and trees
Date of experience: September 6, 2021
Thank you for the awesome review about our company, David. We are so pleased to hear it is working just as it should and that you are enjoying it so much! If there is anything else we can do, please let us know. We hope to see you shopping with us again.
Order# *******. Wow this place is awful. Never received order called gave me the run a round buy some where else!
Date of experience: May 10, 2022
Hi Ray - We are sorry to hear about your disappointing experience with us. It is always our intention to provide great customer service and useful, transparent advice. Please accept our sincerest apologies that we did not live up to your expectations on this occasion. We are thankful that you reached out to share your experience as your valuable feedback helps us to improve our processes and better serve our clients. Please reach out to us at customerservice@tennesseewholesalenursery.com to discuss how we can make this right.
Excellent service, will do business again.
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Date of experience: December 20, 2021
Dear Michael, thank you for posting a review about our company and products. Based on the body of the review and the pictures you attached, it seems like you are enjoying our plants. However, you gave us only 1 star in rating. In order for us to better assist you, could you please email us at customerservice@tennesseewholesalenursery.com with more details about your experience with us? Your feedback means a lot to us. We look forward to hearing from you.
Plants were shipped quickly and packaged very carefully. Will definitely order from them again for future plant needs.
Date of experience: December 20, 2021
Dear Amanda, feedback like yours is valuable to us. It helps us continue to improve and provide the best possible service to customers like you. Thank you, and have a great day!
I rate them 100 percent great the plants are outstanding when they arrive and they are shipped right away absolutely beautiful
Tip for consumers:
Beautiful plants
Date of experience: December 21, 2021
Hi Diane - We are sorry to hear about your disappointing experience with us. It is always our intention to provide great customer service and useful, transparent advice. Please accept our sincerest apologies that we did not live up to your expectations on this occasion. We are thankful that you reached out to share your experience as your valuable feedback helps us to improve our processes and better serve our clients. Please reach out to us at customerservice@tennesseewholesalenursery.com to discuss how we can make this right.
Shipped quickly and came packaged nicely. Trees were in great shape upon arrival. Great prices and a wide variety of products.
Products used:
Trees
Date of experience: December 24, 2021
Thank you so much for your feedback, Brett! It makes our day hearing about how much our customers love our products. We have passed on your review to our team and look forward to you purchasing from us again.
Everything was as promised and delivered promptly. Thank you! Another order is on its way!
You had what I wanted at a fair price.
Date of experience: February 5, 2024
Many hard to find wildflowers and perennials. Description are detailed and clear The prices are reasonable I would order again.
Date of experience: December 20, 2021
Dear Anton - Thank you for the 5-star review! We value your feedback and can’t wait to serve you again.
I received my plants quickly. They were packaged very carefully and were in good shape. I will definitely order again!
Products used:
Live plants
Date of experience: December 20, 2021
Dear Laura - We’re so grateful that you took the time to leave us a 5-star review. Thank you!
I got some red maple trees and they are still small but the leaves on the are so beautiful I can't wait for them to become big trees
Date of experience: December 21, 2021
Thank you so much for your feedback, Kari! It makes our day hearing about how much our customers love our products. We have passed on your review to our team and look forward to you purchasing from us again.
Ive been especially pleased with the quality of plants and the care taken to ship them. Looking forward to seeing new selections in the New Year…
Date of experience: December 20, 2021
We have passed your wonderful review on to our team. Marion, thank you so much for taking the time to leave a review about our company. Our customers’ feedback guides our business and helps us keep improving the service we provide. We look forward to delivering another excellent experience to you next time you purchase from us. Thank you for choosing to shop with us!
The plants looked good, I ordered them in October. I received them at the end of November. A sooner delivery on my plants would have been better
Tip for consumers:
Keep track of how long you placed your order
Products used:
Plants
Date of experience: December 23, 2021
Hi Dan, thank you for your review. We would love to hear more about your experience, so that we can use your valuable feedback to deliver an even better experience next time. Please reach out to customerservice@tennesseewholesalenursery.com with any further comments or suggestions you wish to share. Again, thank you for taking the time to review our business!
I received my order quickly and in good shape. I will definitely place an order with them again. Thanks!
Date of experience: September 6, 2021
Your review made our day, Kathy. We have passed your comments on to our team so they can enjoy the good vibes too. Comments like yours make our work worthwhile. We could not do what we do without great customers like you! Thank you for choosing us, we cannot wait to help you again!
Thanks, Tn for the nice plants. I am very satisfied with the plant quality I received from this nursery.
Products used:
the virginia blue bells and dutchmans breeches
Date of experience: June 4, 2021
We really appreciate you taking the time to leave us a review, Tammy. These are the stories that keep us so motivated to continue doing what we are doing, and we are so happy to hear that you had a great experience. Let us know if we can do anything else for you.
I received beautiful and healthy plants. They packaged and shipped the items perfectly. I would definitely recommend them to my friends and family.
Date of experience: September 6, 2021
We have passed your wonderful review on to our team. Danielle, thank you so much for taking the time to leave a review about our company. Our customers’ feedback guides our business and helps us keep improving the service we provide. We look forward to delivering another excellent experience to you next time you purchase from us. Thank you for choosing to shop with us!
Plants came quickly and were packaged well. All of the plants look to be in great condition. Looking forward to more orders in the spring time.
Products used:
Crape Myrtle
Date of experience: December 21, 2021
Robert, thank you so much for your feedback! It makes our day hearing about how much our customers love our products. We have passed on your review to our team and look forward to you purchasing from us again.
I received trees this fall and they all had roots and were dormant. I am hopeful that they will grow well, but they seen very healthy!
Products used:
I have gotten trees and other pollinator plants
Date of experience: December 22, 2021
Thanks for the 5-star review, Mary. You made our day! We look forward to making your day again real soon.
I have ordered several times from Tennessee Wholesale Nursery. They always have what I can't find anywhere else.
Tip for consumers:
They are always helpful. Bulbs looked healthy and turned out beautiful thus summer.
Products used:
Elephant ears and creeping myrtle
Date of experience: September 9, 2021
We really appreciate you taking the time to leave us your review. It means a lot to the whole team, and we’d love to have you back very soon.
Plants well packaged and marked accordingly. Planting instructions and pictures helped in placing the items in ground properly.
Date of experience: December 20, 2021
Thank you for your kind words, John. We’re grateful for your feedback. It’s our pleasure to provide the best possible service to our guests, and we’re glad that this commitment was reflected in your visit. We look forward to the next time we’re able to serve you again. Have a wonderful day!
I've ordered several times and I am always happy with the items. They are always ship in a timley manner and the product is just as advertised.
Products used:
plants
Date of experience: December 21, 2021
Dear Terrie, we spotted your five-star review. Wow! Thank you so much for trusting us, and we can’t wait to help you again in the future.
The plants and customer service I received were great. They were shipped on schedule and arrived in good condition. I will be a repeat customer.
Date of experience: December 21, 2021
We spotted your 5-star review, Gail. Wow! Thank you so much for trusting us, and we can’t wait to help you again in the future.
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Hi Adams, hearing how much you love our products has brightened up our day! Thank you for the great review you left us and for choosing to shop with us!