Tobi

I bought a dress from Tobi and I was a little concerned because I live in Portugal. The shipment time was a little long but the dress came in perfect conditions, the size is correct and it looks exactly like the website.

So I decided to review because of all the negative reviews I saw on here, and I actually had a good experience althought I was hesistant from what I read. I bought about 6 items from Tobi, super fast shipping, order was correct, I returned 3 items, the refund was processed and back in my bank account in less than 2 weeks. The only reason i am not giving 5 stars is because the clothing quality is not that great, but you get what you pay for, great prices.

I just received my first purchase from Tobi and I am so pleased with it! I made my order before reading these reviews so after reading them I was so anxious about all the things that could go wrong but I had nothing to worry about.

I qualified for free 2-day delivery and as expected, my package was delivered 2 days later to my apt in Boston. I bought 4 sweater shirts in size small (I'm 5'3,110 lbs) and they fit perfectly and are so soft. I also got a black jumpsuit and a romper both in XS and they both fit true to size. The only thing I'm returning is a flowy blouse that is made of a weird fabric that is so staticky that it clings to my torso. I ordered when they were having a 50% off deal so I'm even more excited that I got such cute clothes for such a good price.

UPDATE:
My return was processed really quickly and I had no troubles.

Never buy from this company! I reached out about an order I placed on cyber Monday which I still have not received. I received one stock email back from a rep and replied and have heard nothing. I reached out via messenger on this page and again heard nothing. The have false adversing on their website about shipping and processing time. If you are thinking about purchasing think twice!

I just bought a dress from here recently. It took an average amount of time to send, and I was beyond excited for it to come. I am supposed to be wearing it to a homecoming dinner. However it just arrived in the mail a week before my homecoming, and it looks nothing like the picture! The dress description said it was a light blue. However when it came it was a purpleish grey color nothing like the color or description on the website. The material is comparable to that of a table cloth. Its cheap, wrinkly, and is not fitting at all. I will never buy from this shop ever again. Luckily I have some time to buy another dress but I 10/10 do NOT recommend shopping here. And the dress was 32$ plus shipping which came to a total of 35$

Several years ago I ordered from Tobi all the time and loved every item I received. I just ordered items from them last week and when they got here, all of the sizes were completely off. I ordered my normal size (small) in 3 items - a dress, long-sleeve top, and a tank top. The dress was so short that I couldn't even take a step without everyone seeing everything below the belt, yet the top of the dress was so loose. The long-sleeve top and tank top were so large that they fit more like a medium and wouldn't even stay on my shoulders. I will never order from Tobi ever again. It also frustrates me that they don't have reviews on items. Save your money.

I ordered the lace skater dress, because it looked very cute on the site and I thought it would be perfect spring dance material. When I finally got it though, it smelled kind of queer (kind of like asian spice) and it was loose. Seemed like it would be a good medium. The return policy sucks. Although I havent had the aforementioned problems like a different label size/leaving out items, the dress wasn't really fantastic and it looked so much better on the site.

HORRIBLE COSTUMER SERVICE. So the website warns you to wait about 2 business days before they send out your order. Well, after I place my order, a week goes by. Nothing. I email the website wondering what the deal is. They email me back saying they're just so busy. Ok, that's understandable. Well, another week later they FINALLY email me that my order has been sent. A whopping two weeks late. Oh- not to mention that they didn't include basically the only clothing item I really wanted. Once again, I emailed them. It took FOREVER for them to get back to me. And they didn't even offer me compensation for THEIR mistake. $#*!ing shame.

Terrible customer service! Been waiting over 2 weeks for my money back!
They have no contact phone number! You can only email them and receive automatic responses. So ridiculous! Hire more people Tobi!

I read a lot of the reviews after I ordered and needed to cancel my order. I was very nervous I was going to get stuck with two of everything, but Tobi was very much on top of customer service and canceled my order. They have been nothing but great (and this isn't the first time I've ordered, just the first time I needed to cancel an order or make a return). Definitely will be a loyal customer!

I just discovered tobi.com last week, and have placed 2 orders with them already. They processed both order the same day of the order. I also received both packages within 2-3 days. It was exstremely fast. I live in VA and it shipped US Postal. The products are exactly how they describe it on their website. If your concern about the quality, you should eview the material type so you'll know what to expect in terms of quality and fabric. I wear a size 4 dress in all retail stores, weight 128lbs and height is 5'3, but for some reason their medium dresses that zip up are too small for me. I have to order size large dresses at Tobi. Not sure if the dress sizes run small for others, but that is something to consider. I feel like this site is my new addiction. They add new stuff everyday! Love and Love.

Do not shop here! The dresses are way too short and completely unwearable. I spent $75 here and they will not accept my return. The quality is horrible. Please stay away! I ordered one dress from here a few years ago and liked it, but since then everything Ive ordered has been awful. And seriously, if youre over 5 feet tall there is no way you could wear any of their dresses. Im 56,130lbs and a large was about the size of a T-shirt on me. Terrible.

I purchased a dress from Tobi and after I did, I read the reviews and was really terrified that I wouldn't get my order or that the dress would be totally off and would have to return it and never get my money back. I got my order just about a week after placing my order, with updates and everything so I have zero complaints about the shipping and delivery. It was pretty on point! The dress fits is just slightly big even for a small but it is super cute and honestly for the price ($28!) I can't complain! I'm not sure if I will order again, however, only because of these reviews and risking them not fitting and losing money. But my experience was honestly fine and I can't complain whatsoever!

Good site. My order always comes in 2-4 days, the quickest shipping of any online shop, not to mention the shipping is free! The clothes are all decent quality, and there are always sales. I do suggest, however, to only purchase basics, sweaters, cardigans, bralettes, jewelry, etc--things that aren't too fitted. I have tried to purchase fun, tight dresses or wild tops and they are never very flattering to me or my friends. Wonderful costumer service as well, any questions I have are answered quickly and thoroughly. Easy returns/exchanges, too. Overall a good site to shop from.

The delivery was slower than normal, but I believe that was due to covid. I also wasn't in a huge rush to have the items so I wasn't too worried about it. Love my items! Tobi always has really nice clothing with great materials.

I bought a dress from Tobi and I am super pleased with my experience. Honestly I was a little scared considering everyone's terrible reviews but my package got here SUPER FAST. I ordered it on a friday I think and it was shipped to me by that following Wednesday. My dress is fabulous and there's nothing wrong with it. I will definitely shop from tobi again!

I ordered my package on October 6th, the USPS tracking said it would be here on Oct. 15th and it's Oct 18th and my package isn't even in my city according to the tracking number. I didn't even get a notification it shipped until very recently. I also ordered a shirt and they sent me an email a week after I ordered saying they were out of stock and would offer me a refund, never received a refund. I emailed customer service 3 days ago and no one has responded which I think is unprofessional. I will NEVER order from this site again, this is a joke.

I ordered three dresses a week and a half before thanksgiving so they would be delivered in time for me to wear on Thanksgiving Day. The dresses were scheduled to be delivered the Wednesday before, but I did not receive them until yesterday (12/16), almost a month after I ordered them.

I am so disappointed. I emailed them two different times and set them a message on Facebook and they never responded (I sent a message a week for three different weeks).
I had my sister get one of their dresses for her bridesmaid dress for my wedding. We LOVED it so I told my other bridesmaids to go ahead and order the dress. When they went to do it, there were only larges left. All I wanted Tobi to respond was whether or not they'll get more sizes in :( So disappointed and unsure where to go from here for my bridesmaids.

I bought a "coat" and a simple white bodycon dress but I was so incredibly disappointed. The quality is absolute crap and so cheap I would reconsider wearing it out. The "coat" was retailed for OVER a hundred dollars, but when I received it, it was literally a piece of fabric with a hook. Even my friend was like wtf expecting it to be 4 times thicker in comparison to the pictures. And the dress had stains on it, cheap cotton and was see-through. Are you kidding me? Don't ever buy from Tobi. They may have pretty models and nice pictures, but their products are definitely not worth your money. It almost felt like I was scammed by their horrible over-priced clothing, that in reality, would not cost more than $25...

The quality and fit has changed over the years and they no longer give refunds. I know have almost $300 in credit and every time I order I am always unsatisfied and return everything. The process is sooo long and tedious.

First they over charged me $30 shipping fee. Took a while but got it back.
Bought a romper set a size bigger because they don't have my size. I couldn't even wear it because they are too big on me. I returned the items and they accused for returning "damaged item". I tried it on once and NEVER wore it after. All the tags are still on and they won't let me return the items and make me pay $5 to ship it back to me. It's ridiculous! I returned the item the way I was received. And the point is when they showed me pictures of the "damaged" (which is dirty) part I can barely see it. I love the set and would love to keep them if they actually fit me.

I got my clothes before the time I was expecting them, which was good, but pointless considering they were WAYYYYY too small. I ordered smalls in a dress and bodysuit, which is my usual size and the size chart said that's what size I needed. The dress showed my underwear it was so short and if I got a large it would have still showed my underwear. The bodysuit didn't even make it over my shoulder. Both looked cheap.