Tobi

The order shipped much later than expected, but customer service was helpful with locating my order after I reached out

This website is such a scam. Everything looked so beautiful on the site that I decided the price tag was worth it. I ordered 6 tops totaling $183, and was so excited to receive my order. It came a week later and as I tried on each shirt I was increasingly frustrated. Even just pulling them out of the package had me disappointed, because the quality was so terrible. They were the thinnest, sheerest, and weirdest texture I have ever felt. I ordered clothes off Chinese websites years ago (before I had any sort of sense) and even that clothing was better quality. It was just so bizarre to me. Not to mention, they each fit differently, but all equally bad. I am medium, and half of them fit like a size small and have of them fit like a size large. I was so confused that I had double check if they had given me the right size.

Anyway, I immediately went to send it back. I read up on their return policy, printed out the label, filled out the paper they give you, and had it sent back the next day (January 18th). They received it on February 2nd, which is absolutely ridiculous. I have yet to get my refund and they have been completely unhelpful with their annoying copy/paste answers that just tell you they couldn't care less about their customers. It has been almost 1 month. And based on these reviews, I am not expecting it any time soon. I just can't comprehend how a company could possibly take that long to process a refund.

Overall: stay away from this store. I just don't think it's worth it. Expensive, non existent customer service, no phone number, horrific quality, inconsistent sizing!

Stay away from this website! They are fraudulent. There is NO customer service and they LIE! Cannot get a refund from an item returned 5 months ago.

I placed my order yesterday, received it this morning. Item was on sale, great price, gorgeous. Great shopping experience.

So pleased the dress I ordered for my daughter was delivered so quickly. It's lovely and true to size.

Everything was so easy and the dress came on time and fitted well! Definitely going to shop here again

Delivery was on time and no complaints. I had to return some items because i did not like the fit on me, but returns are simple.

They are very nice and helpful with customer service. I have not regretted a purchase from tobi.com! They also have great sales… Much love to Tobi

I was pleased with my experience and very glad that the site includes models measurements from the photos

Clothes were great. One dress looks like it has a flaw but overall they were very nice. Will have to exchange a couple of sizes.

Very helpful

I bought this dress: http://www.tobi.com/product/*******-tobi-out-of-bed-maxi-dress?color_id=*******

And i would like to say a few things:
First, the servise on my case was nice - they respond very quickly and with curtesy but to be honest i realy didnt need many thing from them.
Everybody here say the quality is bad and they are right but to be honest i didnt expect much - in the description they said that its polyester so i knew that i wasnt going to get hight quality fabric.
I live in israel and the dress arrived in a week wich is great! I was very pleased!
And one last thing - i ordered M size and it was great on me and i am usialy M but it is a bit tight so be carful.
In conclusion, it was an ok expiriens for me. If you want here is a couple of tips:
Buy only on 50% off - this is the true price, dont expect much and know that the sizes are small so take that in mind.

Good luck :)

Easy shopping online, fast shipping. Clothes were great quality for a good sale price. Overall great experience

I HATE THIS PLACE! VERY SLOW AT RETURN! CLOTH IS LOW QUALITY. BAD MATERIALS. OVER PRICED. TERRIBLE PLACE. THERE IS NO PHONE NUMBER. EVERYTHING IS USED IN EMAIL. HORRIBLE! DON'T BUY FROM THIS WEBSITE

Love your unusual & unique styles. Sadly, none would look good my my 78 yr-old body! But my daughter will like the crochet halter.

They were all too big and 30 days wasn't enough time to return them Because I was super busy with work and trying other dresses for weddings

I'm tempted to give it 5 stars but I think that's only because I was so pleasantly surprised based on the reviews. I rarely right reviews sans reward but like another reviewer -thank you by the way- I wanted to give some hope to those that had purchased prior to looking at reviews.

Ordered:
7/21 received 7/24 in Northern California
3 bras, jumper, dress, shirt (total $100)

Loved Loved all... Esp for prices! (Known for good sales.) I read the size chart and reviewed the materials so I knew what to expect. If I'm ever hesitant on cut or material I'll it up unless it's on sale enough and I love it enough to figure out a way to wear it.

I ordered larges and am a athletic/curvy 5'7 34D/DD 170 +\- 5 lbs

Zippered maxi w/ slit dresss great color, pretty well made and lined (nice darting/seams) tight in stomach (aka incentive)

Romper was SHORT- but I knew that going in and got it just for that reason. A real see through "chiffon" but its pattern made it work. Hard to get on and off-

Shirt is so cute thicker material ($5 sale) no complaints exactly as expected.

Bras- their bralettes have no clasp -annoying. Otherwise sooo cute and for fraction of price $10.

Searhcing Tobi was easy and I found a dress that matches the colors of my sister in laws wedding. I am excited to wear it!

I did not like my clothes they felt very cheap, most were see-through. It was as if I had bought them off of Wish or Shien.

Everything was fine. The only reason I'm not giving five stars is that I wasn't given the option of exchanging a size.

It was prompt and courteous. I just wish they would have allowed me to exchange for a bigger size.

The filtration options were not as good as a competitor (Lulus) - I couldn't filter by dress length, neckline, etc.

Just don't do it

They won't send you your order or get back to you when you ask for a refund. Incredibly frustrating

I should've ordered earlier but it came later than expected, now i just have a cute dress for later. That's fine with me

I have 2 issues with the site.

The first, a biggest issue for me, was the sizing is extremely inaccurate. If you're bigger than a size 8, I doubt there is anything in the store that will fit you, even in a Large. I am a size 6, and always buy small or medium tops in clothing stores. I ordered 6 pieces from their site, one was a size Small, the rest were Mediums, and not A SINGLE THING I ordered fit me. The dresses wouldn't zip closed, the shirts would not go over my shoulders, and the skirt (I swear to god) would not go past my low thighs... This is not simply an issue of frustrations and hassles with returning/exchanging and whatnot. I think it is wrong for a store to advertise such small clothing as a "Medium". What message does that send to young women?

When I sent them an e-mail about it, they said they were sorry if I did not understand that their clothing is in "junior sizes". To me, it sounded like they were saying their intended market is pre-teens. I'm sorry but there a very few things on that site that I think are appropriate for a 12 year old. I find their message to be troubling either way and will not be buying from them again.

The other issue was the misleading "50% off your entire first order". Many of their tops are on sale at 30% off so be careful, the 50% off is from the ORIGINAL price, not the already discounted 30% off. It's slightly misleading so don't get caught by the trap and fill your cart with all discounted pieces and then be surprised when your total price doesn't cut by half at checkout!

Overall, the clothing is cute and huge selection, I give them that, but I am too upset with their marketing tactics to be a loyal customer. I shipped back everything I bought.