• Tobi

Tobi

Write a Review

Overview

Tobi has a rating of 2.5 stars from 854 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Tobi most frequently mention customer service, phone number, and store credit problems. Tobi ranks 99th among Women's Clothing sites.

  • Service
    123
  • Value
    138
  • Shipping
    140
  • Returns
    50
  • Quality
    319

Instant Feedback

4,173 reviews

21
See all photos
How would you rate Tobi?
Top Positive Review

“Fast delivery, great quality!”

Naomi z.
10/2/15

I ordered my dress Sunday and received it the following thursday. The dress is exactly what i was hoping for! It's an extra small so i was a little hesitant but the size chart they have truly matches the description. I will defiantly order more items from this website.

Top Critical Review

“Cheap,Poor Quality Knock-off Clothes”

Megan C.
3/28/23

This is another copy cat clothing site that gives you the classic bait & switch - photographs of gorgeous, well made dresses on the website that look nothing like the product you receive. Return policy on the packing slip states 30 days which they refuse to honor, citing the 10 day policy on their website. (Then update your packing slips.) Don't waste your time or money.

Reviews (854)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (235) store credit (124) phone number (29) return policy (54)
Thumbnail of user shawnb248
Illinois
1 review
0 helpful votes
  • Send Message
February 6th, 2021
Verified purchase
• Updated review

Easy to navigate site. Great prices. Good quality. More diverse clothing models.

Reason I chose this business:

Because of the cute styles and great quality

Reason I chose this product:

I need to up my sweater game and the sale was great.

Value
Shipping
Quality
Easy to navigate site
January 31st, 2020
Verified site experience
• Previous review

Easy to navigate site. Great prices. Good quality. More diverse clothing models.

Reason I chose this business:

Because of the cute styles and great quality

Reason I chose this product:

I need to up my sweater game and the sale was great.

Thumbnail of user lucinec
GB
1 review
0 helpful votes
  • Send Message
August 1st, 2021
Verified purchase

Fit smaller than expected. More distinct sizes would be better

Quality
Thumbnail of user lillyj24
Georgia
1 review
0 helpful votes
  • Send Message
September 15th, 2021
Verified purchase

Good the dress kept breaking though so i had to sew it a lot

Quality
Thumbnail of user tracym846
Nevada
1 review
0 helpful votes
  • Send Message
September 14th, 2021
Verified purchase

Super fast shipping, great customer service. Absolutely love you guys

Just needed faster shipping. I got my products super fast. Thank you again

Reason I chose this business:

Amazing quality everything always looks just like the picture

Reason I chose this product:

I was going to spend the weekend with a guy I’ve had a crush on for almost a year. The shorter dress was a hit. The other was a bit over the top but that’s me. I’m meeting him again in two weeks and I pray it keeps going well. I could totally fall in love with him

Service
Quality
Thumbnail of user mellynf
California
1 review
0 helpful votes
  • Send Message
September 14th, 2021
Verified purchase
Reason I chose this business:

I chose Tobi because their styles were nice and I value good quality products.

Reason I chose this product:

I chose to buy dresses.

Quality
Thumbnail of user kellys863
California
1 review
0 helpful votes
  • Send Message
October 15th, 2020
Verified purchase

Just as advertised - beautiful dress, fit perfect!

Thumbnail of user alexandrav46
Virginia
1 review
0 helpful votes
  • Send Message
October 15th, 2020
Verified purchase

I received my order quickly and the dress fit as expected!

Thumbnail of user bethb390
Canada
1 review
0 helpful votes
  • Send Message
October 15th, 2020
Verified purchase

Quick and reliable service
Package came before the expected delivery date

Thumbnail of user delilahn5
California
1 review
0 helpful votes
  • Send Message
September 25th, 2021
Verified purchase

Great(: fast delivery and extra goodies! Everything came as expected

Reason I chose this business:

Beautiful dresses

Reason I chose this product:

Beautiful dresses

Quality
Thumbnail of user jenniferp1660
Pennsylvania
1 review
0 helpful votes
  • Send Message
September 5th, 2021
Verified purchase

Minor sewing issues on product but not anything I won't wear

Reason I chose this business:

Saw a girl from tik tok in the shirt

Quality
Thumbnail of user janets976
Canada
1 review
0 helpful votes
  • Send Message
October 15th, 2020
Verified purchase

Love the product. Fabric is great. Fits fantastic. Thank You

Thumbnail of user ag204
Japan
1 review
0 helpful votes
  • Send Message
October 15th, 2020
Verified purchase

Delivery took too long. Product is well made and looks great.

Thumbnail of user garyk480
Pennsylvania
1 review
0 helpful votes
  • Send Message
October 15th, 2020
Verified purchase

Just took a long time to get there and tracking did not up date

Thumbnail of user gj163
Florida
1 review
0 helpful votes
  • Send Message
September 15th, 2021
Verified purchase

Quick and easy to shop it was a great find for the dress I found

Reason I chose this business:

Cute dresses

Quality
Thumbnail of user hayleed3
Massachusetts
1 review
0 helpful votes
  • Send Message
September 10th, 2021
Verified purchase

Lovely dress! Received lots of compliments at the event :)

Reason I chose this business:

Cute and affordable!

Reason I chose this product:

Perfect color for a fall wedding!

Quality
Thumbnail of user keshandaj
Arizona
1 review
0 helpful votes
  • Send Message
September 7th, 2021
Verified purchase

Very nice dress, better than expected. Delivery was extremely speedy.

Quality
Thumbnail of user nikkil153
Canada
1 review
0 helpful votes
  • Send Message
September 3rd, 2021
Verified purchase

Overall good. Shipping took longer than expected though.

Reason I chose this business:

Had what I was looking for.

Reason I chose this product:

Price, design, fabric.

Quality
Thumbnail of user nicolet820
Georgia
1 review
0 helpful votes
  • Send Message
September 11th, 2021
Verified purchase

Dress was too small. $#*! you. I don't want to do this bull$#*!

No

Service
Quality
Thumbnail of user anah138
California
1 review
0 helpful votes
  • Send Message
October 15th, 2020
Verified purchase

Took 2 tries to
Purchase because my first order was oddly cancelled

Thumbnail of user elisab52
Canada
1 review
0 helpful votes
  • Send Message
October 15th, 2020
Verified purchase

I can resume my experience Great deals good cloth quality

Thumbnail of user katep193
Washington
1 review
0 helpful votes
  • Send Message
October 15th, 2020
Verified purchase

I love this dress so much. It fits well and is a great material.

Thumbnail of user jamied266
California
1 review
0 helpful votes
  • Send Message
October 15th, 2020
Verified purchase

Just as expected in the pictures, a little see through though.

Thumbnail of user shandaa2
Utah
1 review
0 helpful votes
  • Send Message
October 15th, 2020
Verified purchase

Great quality. Super soft material, true to size and fast shipping.

Thumbnail of user girlgirlg
New York
1 review
0 helpful votes
  • Send Message
October 15th, 2020
Verified purchase

Excellent quality in items, but shipping took way too long.

Thumbnail of user toiyah
Illinois
1 review
0 helpful votes
  • Send Message
August 18th, 2021
Verified purchase

My overall experience was great. All items fit well.

Reason I chose this business:

Previously purchased items from Tobi.

Reason I chose this product:

Shopping for the fall season

Quality

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

Tobi is a "members only" online fashion boutique that sells a full range of discounted women's clothing: dresses, handbags, leggings, denim, and so on. Tobi is based near San Francisco, California.

Company Representative

Thumbnail of user kennethc284
Kenneth C.

How do I know I can trust these reviews about Tobi?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about Tobi?