Tobi

Tobi is horrible. I ordered my dress on 1/4 sent it back 1/10 they received it on the 1/28 and they say to wait the 14 days after they receive the package to be refunded. Well over the 14 days and still haven'f received my money back. Would not recommend tobi nor will i use it again.

I ordered a shirt that I'd been checking up on every day because it had been sold out for weeks. When it was finally available in the color I wanted and my size, they sent me the wrong item! I didn't mind the confusion as much considering it seemed to be a popular item, so it seemed understandable that there was a slight mixup. What really pissed me off was the fact that when I returned it, and they refunded me, they didn't refund the shipping! I don't think I'll ever shop there again considering that.

I have spent hundreds of dollars on tobi. Recently, I was ordering an item I already had again because I liked it a lot. But I realised that recently tobi.com has made changes to their prices by quite a lot. When I contacted them to ask about this they replied, "We had made some changes to our website and items". I believe this is a little unfair to the customers.

Prices that were originally 26 all went up to 34. And pricier items, such as the Jenalai Blousy Romper had even bigger rises in price. From 48 to 62 dollars! An additional 14 dollars?

Tobi is already on the pricier side, but I cant believe they would bring substantial increases to their prices regularly, especially that these items have been on the site for quite a long time and they are not even new trends. I do not believe that the cost matches the quality of what you get. Sure, their clothes are cute, but it definitely is overpriced, or should i say, the overpriced prices will continue to rise.

I have ordered from Tobi several times, each time I have been slighty disappointed. This time around I ordered 4 things, each of which where not true to size. I am usually a small (26 waist, 32c bust) however everything is ALWAYS too big. When i go down to an XS it fits like a crop top, even if its not meant to be. My second complaint is that I ordered a dress and a shirt that were advertised as 'cream'. However, when i got them they were YELLOW. I understand that cream is yellow-ish, but the image on the site seemed a lot more white. And this is more yellow than any cream I have ever seen before. It's safe to say that this was my last ever purchase from Tobi.

Thirdly I just want to add that this is not worth the price. Yes, there are always promotions + free shipping but the products are still not worth it. Very cheap and never true to size

This is the second time I've used tobi and I'm not sure why people have bad opinions. This time I took the plunge and bought a jacket and honestly it fits great. Material wasn't as thick as I had hoped but im still very happy.

I purchased both my tops a size bigger than usual which i was ok with and they were on sale so I had no choice but super happy I did.

Shipping said 3-5days and I got it in one. I'm in Eastern/Central Canada

I recently bought Along the Boardwalk, Don't Mesh with Me, and the Erykah Maxi dress and I adore all three. I received my package quickly and neatly. I was surprised by the unique materials of all three garments (they have a nice thickness that is still flowy). My only qualm was that I needed to get the straps on my maxi adjusted, because it hung off of my in the worst way (size small, I'm 5'1" with a very limited bust).
I always get compliments on my dresses and just feel good in them overall.
Thumbs up, Tobi!

Unfortunately this company seems to deliver to wrong addresses frequently. They don't seem to have a quality assurance task that allows them to deliver the correctly deliver to the right state. Not sure what has happened with this company. I do not recommend ordering from them anymore.

I ordered a skirt from Tobi that I thought was very high quality but when putting it on for the first time, the zipper broke. I contacted tobi and they said that since it was more than 5 days since my order, I was basically SOL. So ridiculous because it was less than 2 weeks since I had ordered and the tags were still on so clearly it was brand new. Made me rethink the good experiences I had had prior

Im from New Zealand and recently ordered a dress for my school formal. I got the Kristen Slate Wrap dress, and although the material quality was great. It was light, with a silky lining which made it more comfortable, not amazingly amazing quality but good for the price I paid (80$) I got expedited shipping (1-2 weeks) and somehow got it within 4 days. The colour was slightly different from the picture as the picture was a slate blue and I got a more greyish colour but I loved the colour anyway tbh. Pretty good quality for the price paid. I was originally scared to order because of the reviews but I guess mainly people only right reviews about a product if they were not satisfied with it.

I was really worried and nervous to order stuff from this site because of the horrible reviews but I did it anyways and I'm so happy I did! I ordered my products on Tuesday afternoon and received my package on Friday. My products we're exactly how they were in the picture and were what I wanted. I absolutely love this site and I would recommend shopping here! Can't wait to order more from this site:-)

My dress smelt like body odor as soon as I took it out of the bag and also have white marks on it. I didn't have time to send it back and wait on a replacement and ended up having to have it rushed dry clean in enough time for my event. If you are order with Tobi, give yourself some time to be able to dry clean due to smell/stains

No response.

This experience this time was not up to my expectations. Shipping was late when expedited shipping was selected and charged for and communicated with customer service. When I received the shipping confirmation, it was sent as ground shipping, so my products arrived way later than when I needed them.

Very slow to get back to me once I voiced my concern that I was disappointed in the shipping. I still have not received a response when a refund was asked.

I've ordered from them twice and the majority of the dresses ended up fitting very strangely. Either the bottom didn't fit right or the top didn't fit right. I don't think I have abnormal sized body/proportions and I ordered the dress size I normally wear. So it seems like wherever they are getting their dresses from, they are creating very bad quality clothes with poor sizing/fitting. I wouldn't recommend buying from Tobi.

I saw all the negative reviews on this site and figured I'd give my input. After reading all the good and bad reviews, I started getting slightly nervous, but there wasn't anything wrong with my order! I was at least even expecting the fabric to be cheaply made but it's not, the shirt and the bandeau I got both fit great and are not made cheaply at all! And they ship through USPS first-class, so It got here very, very quickly! And, not to mention, new users get 50& off their first order :) I would definitely recommend this site to anyone looking to buy in-fashion clothes - they update every single day!

Stay away from this company. I only wish I had read others reviews before I placed an order. My order was placed on December 12th and as of today, December 28th, I still do not have the merchandise. I have sent numerous emails only to receive generic responses back. Supposedly my order was in town 6 days ago however now it shows that its in transit to my town. Please do not support this company. Don't be another victim unless you have a lifetime to wait for your order.

I have ordered from
Tobi THREE separate times. I dislike every single item I buy every time. They look nothing like the pictures it's cheap material and their sizing is completely off. I bought an S and it was too big I bought a Medium and it was like an XL. I bought an xs and it was still too big. Literally the pictures online look nothing like what comes in the mail.

Tobi had an amazing sale going on. The dress i purchased is gorgeous. I'm sad they only have 3 sizes. S M L. At least that was the case on the dresses I clicked on. That's really the only qualm I had.

We received the dress that was supposed to be for a wedding. The dress was not the size it stated per chart, and it fit all wrong about the waist. I sent the dress back, and heard nothing. The dress was never worn, and had been tried on, it was sent back in the same condition as it was received in their same packaging with their return label. They stated that the dress had white marks on it and was not sellable, but I could pay 5.00 within 2 days of the email. Which I received in junk mail from a person, and that I could get the dress back otherwise the matter was settled. I feel they are thieves and either resold the dress or their returns person had one hell of a free frock. I would highly recommend you to stay away from this place. The dresses are from China anyway. I would give this place 0 stars!

As many others on this website, I ordered my dress and then read the reviews afterward. I was horrified and also scared for my dress to come knowing it would probably be terrible. But, my dress was great! It's for my senior year homecoming, and I'm happy with my purchase. Fit well and everything, it's a little see through but nothing I didn't expect. I hope everyone has the same luck I did! Only reason I give it 4 stars is because my friend ordered a criss cross backless dress and it was baggy and the material was cheap. I recommend buying somewthing that isn't 100% polyester, and not final sale.

I was nervous to order from Tobi because of some of the negative reviews about them, but I am so happy I did! I got a skirt, a pair of shorts, a dress, a romper, and a crop top and they all fit perfectly and are so cute. The prices are also great!

I bought a final sale dress and when I got the dress 2 buttons were missing and a rip in the dress. They said they will not let it be returned or refunded. Do NOT buy final sale items because of this very reason.

They will let you return your clothes but you will never see the money credited back to your account.
60 days since receipt of my return and they simply keep sending emails thanks for your patience, you have to wait 14 days for return to process. It has been 60 working days!

If I could give negative stars I would. My experience with online shopping on Tobi.com has been absolutely horrible. I returned items over a month ago and have yet to get my money back. I receive responses to my emails days later claiming that I will get my refund in 3-5 days and that they will send me the confirmation of my return, but I have yet to receive either. The only way you can even get in contact with them is via email (they don't have a customer service number available) and they don't respond in a timely manner. Their products are also way over priced for the quality. Tobi's customer service is HORRIBLE. They need to re-evaluate the way they communicate with their customers and provide a phone number to call so issues like this can be resolved in a timely manner. Beyond disappointed in this company. I will NEVER buy from Tobi ever again. DO NOT SHOP ON TOBI.COM.