• Tobi

Tobi

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Overview

Tobi has a rating of 2.5 stars from 854 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Tobi most frequently mention customer service, phone number, and store credit problems. Tobi ranks 99th among Women's Clothing sites.

  • Service
    123
  • Value
    138
  • Shipping
    140
  • Returns
    50
  • Quality
    319

Instant Feedback

4,173 reviews

21
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How would you rate Tobi?
Top Positive Review

“Fast delivery, great quality!”

Naomi z.
10/2/15

I ordered my dress Sunday and received it the following thursday. The dress is exactly what i was hoping for! It's an extra small so i was a little hesitant but the size chart they have truly matches the description. I will defiantly order more items from this website.

Top Critical Review

“Cheap,Poor Quality Knock-off Clothes”

Megan C.
3/28/23

This is another copy cat clothing site that gives you the classic bait & switch - photographs of gorgeous, well made dresses on the website that look nothing like the product you receive. Return policy on the packing slip states 30 days which they refuse to honor, citing the 10 day policy on their website. (Then update your packing slips.) Don't waste your time or money.

Reviews (854)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (235) store credit (124) phone number (29) return policy (54)
Thumbnail of user denishionm
Illinois
1 review
0 helpful votes
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October 16th, 2020
Verified purchase

Delivery was early and it was exactly what I ordered. The size I got fits just right

Thumbnail of user vandhnak
California
1 review
0 helpful votes
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October 15th, 2020
Verified purchase

Ordered a mocha ribbed dress and it was super cute and flattering!

Thumbnail of user katherinel222
New Jersey
1 review
0 helpful votes
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October 15th, 2020
Verified purchase

Delivery was fine. No problems with timeliness or with the item itself.

Thumbnail of user angelj74
Florida
1 review
0 helpful votes
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October 15th, 2020
Verified purchase

Love my dresses. Quality and fit. Will order more and have recommendations

Thumbnail of user vashtyd
Louisiana
1 review
0 helpful votes
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January 26th, 2021
Verified purchase

It was a good experience but I was just so mad how long it took to come to my destination.

Reason I chose this business:

The dresses and everything are very elegant in a way.

Reason I chose this product:

They seemed very classy

Service
Value
Shipping
Quality
Thumbnail of user katied279
Canada
1 review
0 helpful votes
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June 21st, 2021
Verified purchase

It was good. Dress came promptly. It was cute. Why do I have to write more?

Reason I chose this business:

Because my friend recommended it to me and it had a dress I liked

Reason I chose this product:

It was pretty

Quality
Thumbnail of user heidip105
Kentucky
1 review
0 helpful votes
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October 15th, 2020
Verified purchase

The experience was fine. I believe the order was a little delayed but not by much.

Thumbnail of user charlotter206
Minnesota
1 review
0 helpful votes
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October 23rd, 2021
Verified purchase

My dress didn't fit how I thought it would and I am going to return it.

Reason I chose this business:

Because I saw a TikTok advertising it along with a few others.

Reason I chose this product:

I loved the color.

Quality
Thumbnail of user monim7
Kansas
2 reviews
0 helpful votes
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May 21st, 2021
Verified purchase

Items arrived quickly and return process for items that did not fit was easy and fast.

Reason I chose this business:

A friend recommended it to me.

Reason I chose this product:

I wanted a cute dress for my college graduation and Tobi had a lot of really great options that arrived quickly.

Quality
Thumbnail of user jessicab1918
Iowa
1 review
0 helpful votes
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April 30th, 2021
Verified purchase
Quality
Thumbnail of user rubyj85
New Zealand
1 review
0 helpful votes
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July 8th, 2021
Verified purchase

It is very good and came just in time. I like the design of it and it fits nice.

they were good and it was just a minor question so that was good.

Reason I chose this business:

I saw the dress online and I thought it looked gorgeous

Reason I chose this product:

It looked gorgeous and elegant and looks like a princess dress

Service
Quality
Thumbnail of user lucep1
New York
1 review
0 helpful votes
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October 15th, 2020
Verified purchase

Great, love the clothes, happy with my order, will order again

Thumbnail of user saras1119
West Virginia
1 review
0 helpful votes
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September 18th, 2021
Verified purchase
Reason I chose this business:

Referred to by a friend

Quality
Thumbnail of user jennam184
Georgia
1 review
0 helpful votes
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September 8th, 2021
Verified purchase

I like the dress. Fits well, arrived earlier than I thought

Reason I chose this business:

My friend recommended

Reason I chose this product:

It looked cute

Quality
Thumbnail of user rachelb584
Texas
1 review
0 helpful votes
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November 25th, 2020
Verified purchase

My return label has been unavailable since I received my order.

Value
Shipping
Quality
Thumbnail of user laurat933
Alabama
1 review
0 helpful votes
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June 1st, 2021
Verified purchase

Good experience but the bell I purchased is of poor quality. It broke the first time I wore it.

Quality
Thumbnail of user kaylag154
Texas
1 review
0 helpful votes
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June 20th, 2021
Verified purchase

Great and easy website fast delivery thank you great material too

Quality
Thumbnail of user valeryt5
Spain
1 review
0 helpful votes
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July 29th, 2021
Verified purchase
• Updated review

Always super easy for check out and purchasing! Also always is super dependable on shipping.

Quality
Always super easy for check out and purchasing!
January 22nd, 2020
Verified site experience
• Previous review

Always super easy for check out and purchasing! Also always is super dependable on shipping.

Thumbnail of user jamelas4
New York
1 review
0 helpful votes
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September 30th, 2021
Verified purchase

I wish there was more clothes options. I also think there should be an app

Reason I chose this business:

Because there was a sale

Reason I chose this product:

I needed cute tops made from good material

Quality
Thumbnail of user abbynicolev
New Zealand
1 review
0 helpful votes
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October 16th, 2020
Verified purchase

Good material, perfect fit, great shipping. Love the fit and the way it looks

Thumbnail of user jessg65
Ohio
1 review
0 helpful votes
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October 15th, 2020
Verified purchase

The dresses were too small with little give in the band around the ribs.

Thumbnail of user kristinar102
Hungary
1 review
0 helpful votes
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April 25th, 2021
Verified purchase
• Updated review

The experience was Great! I loved the dress so much

Reason I chose this business:

Nice collection of clothes

Quality
Great
March 25th, 2021
Verified site experience
• Previous review
Thumbnail of user jazminee6
California
1 review
0 helpful votes
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May 23rd, 2021
Verified purchase
Reason I chose this business:

Cute clothes at more affordable prices!

Reason I chose this product:

Matched what I was looking for at more affordable prices.

Quality
Thumbnail of user tatianas77
Texas
1 review
0 helpful votes
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January 26th, 2021
Verified purchase

The dress the price entry thing is simply perfection.

Reason I chose this business:

The quality

Reason I chose this product:

It is exactly what I was looking for.

Value
Shipping
Quality
Thumbnail of user melissam1355
Massachusetts
1 review
0 helpful votes
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October 26th, 2020
Verified purchase
• Updated review

Very great website and very satisfied with the merchandise!

Reason I chose this business:

Heard great reviews and it's so cool

Reason I chose this product:

Cute selections and I need some cute fall tops

Value
Shipping
Quality
Very great website
September 30th, 2020
Verified site experience
• Previous review
Reason I chose this business:

Heard great reviews

Reason I chose this product:

Cute selections

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From the business

Tobi is a "members only" online fashion boutique that sells a full range of discounted women's clothing: dresses, handbags, leggings, denim, and so on. Tobi is based near San Francisco, California.

Company Representative

Thumbnail of user kennethc284
Kenneth C.

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