TollFreeForwarding

I was actually happy with this service until today. I have had an account with them since 2008 for my business. It is set up for reoccurring billing and I haven't monitored this account at all (yes, shame on me). I discovered today that we have been getting billed for TWO numbers instead of just the 1 I signed up for. The second number magically appeared in my account 1 month after I signed up for this service. They have no documentation on who signed up for the second phone number. The few voicemails I can find with this second account number are people calling a different company - we were getting charged for another company's number. The customer service people were very rude and said it was my fault for not catching this sooner and will not refund me for the second number. This reeks of a scam and I am incredibly unhappy with this company.

Am very happy with the service with all calls being forwarded getting to me, no hidden costs, being billed promptly, noconstant calls trying to get me to sign up for a more expensive plan like some telcos do

I filled out some information online and a very polite guy called me asking for payment information upfront for my now not "free" trial. Ridiculous. Don't believe it.

They don't like to talk to you once they have charged you without any reason. Believe me they will hang up on you and if you keep on calling then they will CANCELL your account. And won't listen to you at all

I had a card left, it had an item number, phone number, but no website to find where my parcel had been left. I put my item number into one of the many Toll websites that google came up with, it told me to download parcel tracker, I did and ended up with ASK taking over my homepage. Eventually later in the afternoon i was able to phone the number and got the info that I couldn't get of the internet.

You telemarketers use this service to call and harass people 4 & 5 times a day. And then when we call right back to try to get it stopped, we get a tollfreeforward message that this number is no longer in service & that we can purchase the number. The latest number in question is *******978. I wish you could tell me who used this number on 7/11/14@ 6:34,6:41,7:06,7:11,7:15 PM. How can you call that many times on a number not in service? And I am on the donotcall list which means nothing. It shows up as out of area.

If you are looking for a company that offers a very wide range of desirable features at good price, then TollFreeForwarding is a great option. TollFreeForwarding offers features such as Hosted PBX, faxing, and extensions as an added benefit to all monthly plans.

Customer service is very rude. I found out someone was using the phone number i was paying for in tollfreforw... and called their customer service. The woman on the phone seemed she jsut woke up and instead of being polite and helping me understand what the issue was, she ended up telling: "I think I was clear before, someone was assigned to your phone number 9 months ago, i can give you a new phone number if you want but if you dont take the new phone number today you are on your own". Instead of being helpful and friendly she ended up raising her voice to a paying customer... SOrry you just lost a client... i didnt even want to cancel my service but after this experience, im gone...

THIS IS A SCAM OPERATION! I receive harassing telemarketing calls at least 5 times a day from various numbers. Within the last 20 days I've received 42 calls from 14 different numbers that I've directly traced back to this company. I'm sure there are more that have had their trails covered as "unknown" callers.

My company has used TollFreeForwarding for more than 3 years now with success. Support representatives have always been helpful and informative. Thanks for offering a helpful service!

Setup was a breeze... and I have never had any issues since I starting utilizing TollFreeForwarding. We intend on utilizing their services well into the future!

Do not use this company. This company uses fraudulent billing by using fake but registered phone numbers to contact the number you have purchased. If you have your voicemail connected or not they will start billing you for every minute and thereby little by little scamming you and other customers.

We did a little homework on the on the last 12 months of billing and we noticed that not even 10% of all the incoming calls from all the numbers we have purchased are real.

This is fraud... CUSTOMERS PLEASE BE AWARE!

They have the nicest service while you are on their free trial. Will take all your details and create an account for you. They will be super friendly and nice to build rapport with you. As soon as the trial expires that is when the trouble starts.

I had not even launched my business at this stage so I had no reason for calls to come in. As soon as the trial ended, tollfreeforwarding began a massive prank calling campaign using the number that was supplied to me. All these people began calling me back causing my bills to sky rocket. If I had an existing business, it would have been hard to see that all of these calls where fabricated by tollfreeforwarding themselves. Lucky for me, I was 3 days from launching my business so I picked up and tried to cancel my account with them. They refused and ignored my emails and charged me for calls that I had not even made or needed. They did not have an account deletion on their site and would not respond to urgent requests to cancel my account. I was forced to call my bank and cancel my card causing annoyances with my other billing accounts.

NEVER use these guys ever. Stay away. Do not get tricked by their friendly initial service and do not fall for their online shilling. They even have numerous fake "review blogs" and websites saying how good they are. These guys are a complete and utter scam.

My husband is an inmate in the Texas department of corrections and I live in the UK. We are able to speak to each other simply because of this wonderful service. It's also very reasonably priced.

tollfreeforwarding.com is very good, quick and responsive company, there quick response to the queryz make me impressed.
Victor Cooper you are very good I really appreciate your patience and kindness towards customers.
Voice quality of tollfreeforwarding.com is amazing, you cannot compare the voice quality of tollfreeforwarding.com with anyone else becuz best is always best.
Thanks
Pankaj setia

We used Tollfreeforwarding for 6 years and we were very happy with the service. Also there was always a nice voice on the other end of the line in case of any questions etc

I am very pleased with Toll Free Forwarding. It has been working very well for our company now for several years. I would recommend this to all my contacts

We use several of their number and have had them for years. They are reliable and the call quality is every bit as good as a standard land line. We would recommend them.

Call forwarding works as promised. Easy to use and set up. Clear sounds. Emails alerting you to voice mail is great. Customer service is very courteous and helpful.

Cuts service without notice, now today their servers and phones are down. Don't know if they are still in business or not but nobody can be reached in their offices or ours!

We used Toll Free Forwarding to route calls made to recognizable New York and Santa Monica numbers provided by ToolFreeForwarding through to reception in Canada. The TollFreeForwarding accounts were very easy to set up online and worked really well. Everybody at Toll Free Forwarding has been helpful.

Had absolutely no problems with this company and service, get through to a customer care person fast and easy. Took minutes to set up and very reasonable.

Mine is worst and I feel Pathetic too.
3 years Ago I helped a friend of mine setting up a business and we came across tollfreeforwarding.com and I suggested him start using this one. And he and me actually liked it after using them for some time. And since then anyone who needed a tollfree, I have been spreading good mouth about them and I actually gave them some new customers.
But eventually when I made up my mind to setup my own business, I too considered them and after 21-22 days when all of my customers (new and old) had this number they suspended my account, They wanted some documents for security measures. Okay I did that though I knew anyone of my friends didn't go through this. Took 24 hrs, 48 hrs, 52 hours. It was costing me my business. Finally they said they still have doubt so asked me for some other which would have taken another 24 hours.
And I quit from there. Because a company being into business if fails to understand that all the customers I gained in 21 days, don't want to loose them because our tollfree wasnt working, its shame. I understand security part but I would have considered if my card would have declined or I might not have paid dues or lastly my business would have registered in some third world countries while its a llc and registered in USA.