TollFreeForwarding has a rating of 3.5 stars from 176 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TollFreeForwarding most frequently mention customer service, phone number, and support team. TollFreeForwarding ranks 1st among Call Forwarding sites.
I have never experience such responsive and friendly service from any phone company. I received a call with a solution 20 minutes after sending an email explaining the problem. I use it in Europe and is flawless - good quality of calls.
The worst. (Not that we have others to compare against.) I concur with other clients! We were disconnected this morning WITHOUT notice. Due to credit card expiration. A card rarely used. Well they sent us an email. Overnight, the night before. They claim another one came in a month ago. BS. We never got it. We checked spam. Credit card on file literally expired end of Nov 2013. They cut us off today, 12/1. They claim to have sent out ONE email. For a client with several phone numbers! INADEQUATE. Web site takes forever to send password. Woman on phone, Mia, was so rude and condescending. In addition, we've found the call quality over the past 5 years has been largely unacceptable. We usually call our clients back so we can hear them.
Do not do business with these guys! They are such a jerk and liars!
If you have spent very little during the month. They will cancel your account without giving you any reasons, and just post violations in their terms and conditions.
Unbelivable, I thought they are good as they have a very decent website and came out top in google search.
I have used Tollfreeforwarding for the best part of 5 years and they have been nothing short of spectacular. I have used all facets of their services to the fullest extent and they never fail me in anyway. I personally have befriended Jeremiah Santos (my personal customer service manager) and he solves all my issues promptly and with a great attitude... a fantastic way to approach customers!
I would recommend Tollfreeforwarding for all your telephonic business needs.
Raymond Levine
Trdpacific
Their service is flawlessly performing as promised, and in a stable way. The browser config screens are very flexible. I got a beautiful number, and as it had been popular earlier on, I found a way through their config browser screens to set it up so that I could filter out the sellers habitually calling it and make it more mine.
There's NO free trial! (they ask for pics of your credit card!)
Once you add your payment method to their website (hoping you'll get the advertised "free trial" by doing so), they'll send you an email asking you to reply back to them with a copy of your ID, proof of residence, front-and-back photos of your credit card AND a signed document in which you authorise them to charge you for "forwarding services", without ANY mention of the amount, the date, the terms nor the advertised "free trial" (you've also got to fill the document with your credit card number, expiration date and CVV number).
If you refuse to do that, their answer will be, "Unfortunately we're unable to provide you with services. We recommend you look for another provider. Best".
I do NOT recommend this company.
Tip for consumers:
There's NO free trial! (they ask for pics of your credit card!)
Products used:
None
They are thieves, do not deal with them. They stole my refund and they did refuse to refund me my money... Worse company ever... Please be aware... Please find another company. They have a very bad customer services and agents... I am in process of suing them... Be aware guys!
I am sorry but we can only issue refunds of credit card payments to the same credit card that the payment was made on. Even if card is blocked or closed or cancelled, if refund is issued on a card, then bank is liable to refund you the money into some bank account. Typically such transactions are flagged to the corresponding bank operators and they will confirm with you once and they will refund you the amount manually. No issues. Every bank is liable to keep history of last 10 years card and account transactions of transactions for this purpose only.
Toll free forwarding is good but complicated in setting up voicemail etc. I have not been able to setup after going through all tutorials as well.
Secondl one cannot see the incoming call phone number. It only shows my own number as incoming so one has to take all calls without identity.
Really, I don´t have a lot to add to my main line: just perfect. Forwarded calls run smooth, unnoticed, and in just several seconds, from country to country. I repeat: just perfect. Somewhere cheaper would be even better... :)
The online tool provides a lot of features that I like. However, I am in a trial period for 3 days, and my account has been suspended for 4 times. Now they told me that I have to submit a copy of your government issued ID (front and back) and a copy of the credit card (front and back). I am not very comfortable doing that.
Blade and Adonai are professionals who understands the application walk around better and ready to assist all the time.
For the first time i am very comfortable letting Blade speak directly with my customer to offer them best pricing solution.
Definitely a scam. They charged me for 4 numbers and they never worked. Their customer support are rude and they hang up on me. I paid for their service and they don't want to refund my money nor fix or replace the numbers they gave me. I am really disappointed with their service.
I selected TollFreeForwarding because I need a company that could port an existing line. I would like some features like not having to log into my account to listen to messages and having messages transcribed to my phone. Other than that the service fits my business needs.
We have utilized the service of call forwarding for sometime now, we are very satisfied with the service provided. Professional and Flawless. Customer service very friendly and helpful. Thank You for making our job much easier! NMJ
Using the service to divert calls from US to UK. Excellent customer service so far, as well as really cost effective. The dashboard also makes it really easy to check calls and change options. Highly recommended.
Stay Away from this rip off!
The free trial was amazing, then after I finally decided to keep the number, they started charging me DAILY a number of non required services and whatnot. They would charge me about 40$ A DAY! If you want to save money this is definitely NOT an option.
Our organization has been working with TollFreeFowarding for over 2 years now we have been nothing but happy with the service that we receive from the TFF team. I find their interface intuitive and easy to navigate when configuring our needs. When I have had to reach out to the support team, they have been prompt, knowledgeable and friendly. I can rest easy knowing that TollFreeForwarding is working to get us the best service at a very reasonable price. I would highly recommend them for your organization's needs.
TollFreeForwarding specializes in international call forwarding. Phone number can ring to several locations in different countries. For example, your new phone number can be forwarded to your call center in the UK and your customer service center in France. Your calls can be forwarded wherever they need to go.
We have been using Toll Free Forwarding for almost a year and We have had absolutely no issues with this company like services, whenever I approach for support over the mail or phone getting a quick response from this support team. We are happy to use this service from Tollfreeforwarding.
This company is not reliable. People be aware of them. They do not reply emails, Continue keep charging you, you cannot cancel account. They do not refund. Very disappointing, I agree with rest of community, and think they are scamer. Just want to advise, be aware and alert.
Since joining TollFreeForwarding we have had nothing but great service, the team are very attentive and have been extremely helpful with any queries we have had. I would recommend anyone who is looking for international numbers to speak to TollFreeForwarding!
I needed a florida number and witht he assistance of Blade a customer service agent i was able to get the line working perfectly for the trial period while i was trying to reach potential employers who requested a Miami number, the service and the connection was perfect! I got my old job back so i didnt need the number any longer but whenever i do need this type of service i will call Blade who was courteous and great in helping assure that everything went perfect. Thanks Blade you are awesome!
I have unlimited global coverage with my US-based cell plan (via my employer). However, I was on a several-weeks assignment in Sydney, Australia, and wanted to offer peers and client a local number. I did not want to carry a 2nd cell, so I obtained a "virtual" number through Tollfreeforwarding. It worked wonderfully! No one locally had to call "long distance" to my US cell, yet those "local" calls to my Tollfreeforwarding Sydney number redirected to my US cell without delay, and totally invisible to the caller. I recommended the service to a number of my peers and won't hesitate to use Tollfreeforwarding again. (I discontinued the service - no problems whatsoever - after returning to the USA.)
While transitioning in Asia, we needed a usable temporary US telephone number; TollFreeForwarding filled that need perfectly and at a great price, all things considered. Choose a number, set up voicemail and call forwarding, pass out the number to friends, family, and business contacts and bingo: instant international communication-on-the-go! Couldn't have been easier. They were also very pleasant when it came time that we no longer needed the service; quick refund of remaining balance, even when I asked them to use it to treat themselves to a pizza instead of refunding! Good company to deal with.
Tip for consumers:
Great customer service: friendly, professional, and easy to deal with. When it comes time to retire the telephone number and account, don't waste time searching for a link on the TollFreeForwarding website; simply call and cancel.
TollFreeForwarding in simply Incredible!
Amazing quality & service, Highly customer oriented & quality concious company. I have been dealing with them from last 6 months & never faced any issue, not even a single issue, never seen any down time or voice breakage. Absolutely Amazing.
Keep up the good work guys.
Regards,
Vaibhav Gupta
V2Serve
Love using TFF for our international business needs. They provide lots of options for most of the countries that our customers do business in, and will work with you to make sure you get the service you need in each. They will also work with you to troubleshoot problem lines instead of leaving you on your own when issues arise. The web portal is really easy to use and very intuitive. I would recommend them to anyone!
I was referred to toll free forwarding by a respected business associate.
I ordered the free 800 number trial number and after the trial, I was able to quickly get a hold of the customer support name Blade.
Yah! My toll free number works seemslessly and I would like to thank Blade for all his help and support.
A TollFreeForwarding.com virtual phone system delivers your calls to any phone in the world. Voicemail, Auto Attendant and more. Free Trials available!
Hello MRL,
We are happy to provide free trials to customers that would like to test our services. Our security system is very good at spotting account information that is connected to an existing account that has violated our policies. If this occurs, additional information and further review of the account is required. This system is in place for the protection of our company and the protection of our customers.