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TonyBet

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Overview

TonyBet has a rating of 2.8 stars from 78 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about TonyBet most frequently mention bank statement problems. TonyBet ranks 64th among Sports Betting sites.

  • Service
    37
  • Value
    34
  • Shipping
    24
  • Returns
    27
  • Quality
    30
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
2
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How would you rate TonyBet?
Top Positive Review

“Very good!”

William M.
5/22/23

It's one of those try and stay kind of portals for game betting,where once you go through the process and make the first deposit to your account, you'll realize how no-hassle everything is. This is one app that really combines what a good job done looks like. Any team or team members you get the chance to connect to is full of that unmistakable, warm vibe as they go about with their business. Kudos!

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Top Critical Review

“$11,000 WIN THAT WAS NOT PAID OUT”

Steve S.
7/25/24

I won $11,000 on one of their slot games using a bonus they offered upon deposit. When I tried to withdraw $8,000 of it, I got a response that I was in breach of the max bet for the bonus and they pulled back all winnings. Toneybet used fine print to avoid paying a substantial win, I would never use them for on-line gaming as they are based in Estonia, you have no recourse and when I asked for them to at least pay out a portion of the winnings they kept replying with some AI/bot response. AVOID TONEYBET AT ALL COSTS! HORRIBLE, SHADY GAMING OPERATORS WHO ARE MORE THAN WILLING TO TAKE BETS BUT NOT PAYOUT!

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Reviews (78)

Rating

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Thumbnail of user stevestaples4
Canada
2 reviews
1 helpful vote
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July 25th, 2024

I won $11,000 on one of their slot games using a bonus they offered upon deposit. When I tried to withdraw $8,000 of it, I got a response that I was in breach of the max bet for the bonus and they pulled back all winnings. Toneybet used fine print to avoid paying a substantial win, I would never use them for on-line gaming as they are based in Estonia, you have no recourse and when I asked for them to at least pay out a portion of the winnings they kept replying with some AI/bot response. AVOID TONEYBET AT ALL COSTS! HORRIBLE, SHADY GAMING OPERATORS WHO ARE MORE THAN WILLING TO TAKE BETS BUT NOT PAYOUT!

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Quality
Thumbnail of user av4037
Canada
1 review
0 helpful votes
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May 6th, 2024

STAY AWAY FROM TONYBET!

Tonybet has the worst communication to customers perhaps out of any sportsbook out there.
I was told 4 days ago that I had a "VIP agent" and that they would contact me via email about a proper free bet to add to my account. No email received.
I was then told that the promotions department would email me about the request...still no email.
I was then given an email address to my supposed VIP agent: to a James.
Still no response from James.

Since the existence of my account with them, my account required contacting me via email about a dozen times, and I have not received a single email from them.

At this point, they have made up the fact that I have a VIP agent or manager to try to get me to continue depositing and playing there, and have no such thing in place for clients that deposit 5-6 figures a year.

This is pathetic. I've taken my money to Pinnacle, Bet365 and Draftkings instead of Tonybet. Each of these other sites make contact with you when they say they will, they all provide better sports odds on every event, Bet365 and Draftkings actually do have a real VIP and VIP manager and they contact you regularly with bonuses.

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Value
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Thumbnail of user stephenm2693
Canada
1 review
2 helpful votes
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March 31st, 2023

I've played over 50 + casinos and have never ran into an issue that frustrated me, chat worker said transfer could take up to two hours (longest I've dealt with this prior would be 30 minutes) two hours goes by and it's being escalated to another department. So not only did I wait two hours for nothing but I still don't have my funds and can't trust them to give me an idea of time it'll be received. Would not be shocked if it's stolen. Horrific operation. Any other online casino has TonyBet beat by a landslide. Don't waste your time

Tip for consumers:
1/10

Service
Value
Thumbnail of user williamm5316
Serbia
1 review
2 helpful votes
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May 22nd, 2023

It's one of those try and stay kind of portals for game betting,where once you go through the process and make the first deposit to your account, you'll realize how no-hassle everything is. This is one app that really combines what a good job done looks like. Any team or team members you get the chance to connect to is full of that unmistakable, warm vibe as they go about with their business. Kudos!

Thumbnail of user jeremyc618
Canada
1 review
6 helpful votes
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July 29th, 2022

Stay away unless you want them to steal your money without playing a single game! I deposited money to this site and was unable to play any games because they are geolocked outside of Canada even though I can pay in Canadian dollars. I asked for my money back and they require blood to send deposit back. I have been uploading requested documents but they come back rejected. Buyer beware. If you want any money back ever do not use this site They continually make you go in circles. Will just go through my bank to help get my money back.

Tip for consumers:
Do not let these crooks have any of your money or info

Products used:
None...they are all garbage

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Value
Shipping
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Thumbnail of user lorin349
Canada
1 review
5 helpful votes
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December 19th, 2022

They have no problem taking your money but every time I try to take my winnings they require verification. They want you to provide them with evidence of every single withdrawal you have ever had with them dating back months and years and heaven forbid it goes into another account of yours they required detailed you need to verify that account information as well.
The worst experience hands down. Don't waste your time.

Tip for consumers:
Don't

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Thumbnail of user nicostap
India
1 review
0 helpful votes
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February 23rd, 2023

There is a lot of variety, not just in sports games, but also in other games that are played on the basis of odds as well. The speed and the smoothness with which everything comes together on this platform are just unbelievable. For me, the gameplay takes brownie points here without second thoughts.

Thumbnail of user cameroong
India
1 review
1 helpful vote
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March 15th, 2023

This is one app that's just been awesome from the users' perspective. They get everything they want, and for me, the instant how the odds get updated every few seconds takes the brownie points without a doubt. It's a portal where if you win, the winnings get to you without delays. This is another good news for people like me who don't like adding more money to accounts for playing.

Thumbnail of user jenniferk2088
Canada
1 review
1 helpful vote
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November 20th, 2022

When you use Tonybet after a few disastrous apps, you'll come to realize how they do so many things with utmost simplicity and efficiency. With the kind of game options, they've got, nailing the overall app like this is really an achievement you can't ignore.

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Value
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Thumbnail of user oscarb192
Germany
0 reviews
0 helpful votes
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June 27th, 2022

Football is one game that I really love betting on, simply because there's so much excitement for every second of those 90 minutes. The odds too, look like they're changing every next minute, which for me, is something that can't be matched by any other sport in the world. And with how Tonybet functions, it all comes together perfectly.

Thumbnail of user sarahf1413
Ireland
1 review
0 helpful votes
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June 14th, 2022

For even the most money-oriented people like me, I'll have to say that things are not as good as Tonybet anywhere else where I've been. You deposit your funds to place your bets, and if you win, you'll almost every time get your winnings exactly when they've promised. This is a huge deal if truth be told, as betting is all about money.

Thumbnail of user briann1184
Canada
1 review
0 helpful votes
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September 18th, 2022

Tonybet is simply one of the most well-packaged betting apps you'll find online. This is largely due to its ability to give complex functions a very simple identity and profile. Anyone with even the most basic app awareness will be able to play here- perfect for old-age people too.

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Thumbnail of user dallasa35
Australia
1 review
0 helpful votes
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July 4th, 2022

Tonybet offers a great balance between gameplay and other managerial stuff they've got on their app. It's clearly visible with how stuff works when you're faced with some troubles or queries. Their customer service team is very proactive and never lets you feel unwanted or unaware. Kudos man!

Thumbnail of user albertk301
California
1 review
3 helpful votes
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May 18th, 2023

They want more than necessary documentation.
They are based in Estonia so if
You have a complaint good luck.
You can't withdraw the bonuses after the ridiculous wager limits they place.
They take forever to return winnings.
And I mean forever.
They just got busted in the Uk for unfair practices in Uk and Europe.

Stay away

Tip for consumers:
https://amp.theguardian.com/society/2023/jan/18/tonybet-fined-regulator-online-betting-id-checks-terms

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Value
Quality
Thumbnail of user seanc1113
Canada
1 review
2 helpful votes
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August 31st, 2023

I uploaded 3500 CAD. I turned that into a little over 10k. When i went to withdrawal some funds I was locked out of my account. I am now contacting my bank and reporting them as fraud. Do NOT play here.

Thumbnail of user pranavm13
Canada
1 review
5 helpful votes
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December 31st, 2022

It the biggest online fraud anyone could face. They think finding errors in verification will help them keep our money always. Real $#*!s given to the management. While taking a transfer from us they dont care where it is coming from but when we want to make a withdrawal they $#*!in' find errors in whichever document is available with us. Where the $#*! should we get documents that they need?

Real fraud

Dont trust them

Thumbnail of user taylord328
Canada
1 review
0 helpful votes
  • Send Message
February 22nd, 2023

Similar to other reviews, they have no problem taking your money but then when you want to withdrawal is when it's just exhausting.

First withdrawal, no problems. I was able to upload documents fine and have my account verified within an hour. For my own privacy and protection, I blacked out my transaction history, other accounts and balances - seemed to be no issue.

Second attempt at a withdrawal, hell. Every document I upload is rejected - even though it has everything they are asking for (name, address, account #, proof of transfer) - however this time, they aren't accepting my blacked out information.

At this point, I have a decent win on there so I will keep fighting for the funds and then forget about this place.

Upon chatting with the people on live chat, they request an "account verification" every single time you make a withdrawal - uploading so many screenshots and bank statements. A waste of time and very suspicious... Won't be using this site again.

Thumbnail of user francesh450
New Zealand
1 review
0 helpful votes
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December 9th, 2022

This is the worst casino site on the planet. Unsubscribed because they made it impossible to withdrawal any winnings without an up to date bank statement meaning I would have to wait a month to withdrawal.

Service
Value
Thumbnail of user kelseyt84
Canada
1 review
2 helpful votes
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April 9th, 2022

You will need the following:
- front and back of drivers licence.
- passport.
- health card
- utility bill
- bank statement
- selfi
- selfi holding your drivers licence next on your face
- a photo of the credit card you used
- a photo of you holding the credit card you used next to your face.
- how much you make a year.
I had to call my credit card provider and and explain the whole situation and thankfully they are giving me my money back because TonyBet is refusing.
When I was on the phone with the representative and showed them the email where they were asking for my birth certificate and a photo of the credit card I used, rep was appalled.
She said they have way more than what they need to verify you, and everything they are asking of you just screams identity theft. Told me they'll give me my money back and never contact them or deal with them again.
Avoid his site like the plague everyone! Everything screams identity theft about this site.

Thumbnail of user harps4
Canada
1 review
2 helpful votes
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August 24th, 2022

I deposited money and then changed my mind about playing. I went to withdraw my money and they canceled my withdrawal saying I need to verify my identity. I sent in documents that were repeatedly denied. Once they finally approved my documents they originally asked for they now want 3 months of bank statements with my name and full account number. I feel like I'm just going to go in circles and never get my money back

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Thumbnail of user kumarj9
Canada
1 review
3 helpful votes
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November 1st, 2022

Real scam I made a deposit using etransfer and I was sent this link *******@orderdeposit.com by gigadat and the recipient name was automatically named as transfer on my bank statement. Now Tonybet wants a statement where is show gigadat. I even forwarded the proof of confirmation to them but still all got rejected be careful guys it's better go to big platforms I reckon. My $500 is gone, if you don't to give free money stay away from this site.

Thumbnail of user tarjam1
Finland
1 review
0 helpful votes
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June 26th, 2023

It was impossible to withdraw money, because I paid with credit card and for some reason they could not return money to that same credit card. They asked me document where is at the same time credit card number, IBAN number and payment to them. That is impossible in my bank, so I can't get my money.

Thumbnail of user kellyk1176
Estonia
1 review
5 helpful votes
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November 22nd, 2022

HATE this page. You deposit money and then AFTER when you want to withdraw the money they ask account verification. Then you provide with documents and they decline most of them and have some crazy rules on what documents or info they need.
If you want to waste your time, tonybet is the right place!
And ofcourse they deleted my review off trustpilot and turned off the review part so peole can't give reviews anymore! Only left the good reviews there, when about 8months ago I saw so many 1 star ones.

Thumbnail of user geol23
Canada
1 review
3 helpful votes
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September 1st, 2022

They take money instantly, but when payout or withdrawal they will give you runaround, big scammers
Dont even look at this site bull$#*!. Hello George.
Your withdrawal request has been canceled.

Reason of decline: "In order to finish the verification process, please be so kind to provide the following documents: • Proof of Interac deposit. To verify this payment method we require one of the following documents: • A bank statement/bank account screenshot with your full name, account number, and a deposit made to TonyBet via Interac visible. • Screenshot of the Interac e-transfer transaction details with your full name, amount, date, and merchant (Gigadat). In case all the required information is not visible on one document, we can also accept it on two separate documents - a bank statement with your full name and account number and a screenshot of a bank account or transaction details on which we can see the chequing/account number, amount, date, and merchant (Gigadat)"

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Thumbnail of user lisat2374
India
2 reviews
0 helpful votes
  • Send Message
June 3rd, 2023

Tonybet has been a great ally in delivering an online betting experience that is just ages ahead when compared with similar players out there.

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