Barely changed anything. They put it on a template and that was it. Here is the response I received after saying that I might pursue a different route, but am open to any suggestions they might give.
I sent them a professionally written CV. Merely make some updates and asked that they review and ensure would pass ATS. Instead he adds wording that looked like a 5th grader wrote it, grammatically incorrect, and made my name a font of 50 plus. He also missed the corrections he was asked to catch. Not to mention missed the deadline on what was basically 1 hour of work, and skipped entirely the primary ask of taking a summary page and testimonials (again already written) and simply ensuring that had a once over to catch anything I missed as busy, and that it aligned in font to the main doc. Complete and utter waste of my time. Felt like i was being punked. Do not use this service.
Went through three writers.
First one took forever to get me a rough draft that may have just as well been written in crayon. Instead of sacking up and correcting her mistakes, she quit the job.
Second one tried to defend the first one, and was antagonistic right out of the box. She quit, too.
Last one was the best, but also got butthurt because I wanted corrections made. She also quit the job.
None of the three have experience in my field.
Finally a "manager" stepped in and could not reassign the job and just canceled without my permission.
Six weeks, no product.
Good news is I didn't have to pay for it.
DO NOT WASTE YOUR TIME.
Andrea Logan was incredibly easy to work with and I absolutely loved the template she created. From there, we just worked together to create the final product. It was efficient, simple and I am incredibly happy with the final results.
Amanda was great to work with. Our phone call was well spent discussing the industry I was in and how we were going to put this together. In the end, she came up with a beautifully formatted cover letter and resume. I was very pleased with what she did for me and would recommend TopStack to anyone.
Andrew was a great help. He was able to clear up some of the problems I had with my resume. Andrew knowlege of what employers are looking for was outstanding. He also showed me the key strengths we should focuse on. Believe if was for his skills, I would still be trying to understand what am I miss here. Thanks again Andrew.
Nice experience, would suggest to anyone. The ONLY thing that has annoyed me on this entire purchase is this review site SiteJabber, that I was trying to be nice and leave a good revive but SiteJabber insists that this review has 100 characters or more. I think i hit that minimum now.
In summary TopStack 5 stars. SiteJabber 0 stars
Update: After submitting my resume online to several companies, within 1 hr I was contacted by every one them to set-up an interview appointment. I'm happy to report that I'm now in the stages of completing my onboarding with my choice of the interested parties! I can remember the words that came from the interviewers mouth as he complimented me on a well prepared resume and that it was the best he's seen in recent years! Thank you Ann Chirinko and TopStack for taking me to the next chapter in my new career.
Top Stack Resume is truly at the top of the stack when it comes to writing resumes for ANYBODY, in ANY field of expertise, at ANY level! I'm so thankful to have had Ann Chirinko work on my resume and cover letter as I prepare to make a career change. Wow! I am completely blown away with the level of expertise, professionalism, enthusiasm and compassion that she showed throughout the process. Thank you Ann. I'm confident that my resume and cover letter will truly be in the "TopStack" of potential employers.
Elona was very communicative, professional, and great to work with. She communicated in a timely manner and was polite and honest. I would recommend her to everyone. She is a great asset to your company. I will request her if I have resume needs in the future. I hope I can do that. (smile)
Haley was the resume writer helping me and she was phenomenal! She was very quick to respond to my emails and was able to explain my all my experience without using multiple pages. After reading her details explanations of my prior experience even I was "wowed" at what t I could do! Thank you so much!
Answer: They are legit in that they will take your money and give you a receipt. As far as delivering on what was promised, totally different story.
Answer: They use real people, and I had no problems with communication or anything else for that matter.
TopStack Resume has a rating of 2.6 stars from 66 reviews, indicating that most customers are generally dissatisfied with their purchases. TopStack Resume ranks 23rd among Career Advice sites.