• Touch of Modern

Touch of Modern

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Overview

Touch of Modern has a rating of 1.1 stars from 253 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Touch of Modern most frequently mention customer service, credit card, and order anything problems. Touch of Modern ranks 981st among Home Decor sites.

  • Service
    120
  • Value
    118
  • Shipping
    121
  • Returns
    95
  • Quality
    103

This company responds to reviews on average within 3 hours

Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
8
60
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How would you rate Touch of Modern?
Top Positive Review

“It's just the shipping time frame”

Erica G.
6/9/21

After, reading all the horrible reviews I was compelled to write a good one. I have ordered from from ToMO many times and all of their products are amazing the hand carve chess set was by far the best Christmas gift given in my entire life. I also was given store credit for a pair of shoes that didn't fit my husband even pass the 7 days. Yes, customer service via email was a pain and needs improvement for sure but in the end I received the credit. The only reason why I gave a 4 star and not 5 is because the company needs to get under logistics. The product can take months to get.

Top Critical Review

“WORST CUST. SERVICE... ITEMS NEVER ARIVE... TOUGH TO GET REFUND”

ira g.
10/18/24

ORDERED MANY ITEMS... USED TO GET IN FAIRLY TIMELY MANNER... NOW HALF NEVER SHOW UP AND TOUGH TO GET REFUND. WILL NEVER BUY AGAIN

Reviews (253)

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Reviews that mention popular keywords

customer service (82) credit card (23) customer support (12)
Thumbnail of user tred1
New York
2 reviews
5 helpful votes
  • Send Message
January 5th, 2015

Great product. Shipping was timely. Original products.

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From the business

Touch of Modern is the most popular men's fashion site. Discover Modern Designs up to 70% Off. Guaranteed Lowest Prices.

Company Representative

Thumbnail of user ericat272
Zach P.
Typically responds within 3 hours

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