Touch of Modern has a rating of 1.1 stars from 253 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Touch of Modern most frequently mention customer service, credit card, and order anything problems. Touch of Modern ranks 981st among Home Decor sites.
This company responds to reviews on average within 3 hours
After, reading all the horrible reviews I was compelled to write a good one. I have ordered from from ToMO many times and all of their products are amazing the hand carve chess set was by far the best Christmas gift given in my entire life. I also was given store credit for a pair of shoes that didn't fit my husband even pass the 7 days. Yes, customer service via email was a pain and needs improvement for sure but in the end I received the credit. The only reason why I gave a 4 star and not 5 is because the company needs to get under logistics. The product can take months to get.
ORDERED MANY ITEMS... USED TO GET IN FAIRLY TIMELY MANNER... NOW HALF NEVER SHOW UP AND TOUGH TO GET REFUND. WILL NEVER BUY AGAIN
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