• ToysRus

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ToysRus

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Overview

ToysRus has a rating of 3.5 stars from 389 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ToysRus most frequently mention great selection, customer service, and many times. ToysRus ranks 6th among Kids sites.

How would you rate ToysRus?
Top Positive Review

“Never had problems with them”

Mom G.
12/24/13

Never had problems with them. Yes, prices can be a bit higher, but you just have to look out for there deals. As far as the shipping goes, it doesn't take too long for home or store delivery. And they always have hard to find toys.

Top Critical Review

“Placed order and took ages to deliver”

anthony j.
10/27/11

Placed order and took ages to deliver. When this did arrived box all damaged. Do not recommend them, very expensive, customer service very poor, thought i would try there web as the shops have miserable staff in them

Reviews (389)

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customer service (21)
Thumbnail of user darrenb43
GB
3 reviews
3 helpful votes
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July 9th, 2016

The place to go for kids and adults alike! Brilliant

Thumbnail of user suec65
Canada
15 reviews
22 helpful votes
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June 20th, 2016

Super fast shipping and great quality! Rarely out of stock.
Always a good experience!

Thumbnail of user iskandera
GB
5 reviews
2 helpful votes
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June 14th, 2016

Dont think ive ever bought anything there but a great place to walk around and have fun :)

Thumbnail of user jeffm163
Canada
8 reviews
4 helpful votes
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January 7th, 2017

Great selection but prices are too high for my comfort

Thumbnail of user ao29
GB
5 reviews
9 helpful votes
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March 26th, 2015

Favourite place my kid would go. Loads of choice and helpful staff.

Thumbnail of user alfieh8
GB
5 reviews
6 helpful votes
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February 6th, 2015

Very good store to take the kids, they love trying everything and always walk out with 1 toy each.

Thumbnail of user rachellel4
Alabama
13 reviews
10 helpful votes
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January 21st, 2015

Love this store, all things great for not only toys, but Babies!

Thumbnail of user lissettec
Mississippi
27 reviews
25 helpful votes
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April 13th, 2015

I being a faithful customer of Toys R us for more than 20 years

Thumbnail of user christenf
Philippines
17 reviews
42 helpful votes
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April 7th, 2015

Fast, Precise & Reliable. What could you even ask for?

Thumbnail of user alyr3
Illinois
5 reviews
7 helpful votes
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December 15th, 2016

-bad customer service
-won't give me a chance to apply

Thumbnail of user cynthiac24
Illinois
9 reviews
15 helpful votes
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March 16th, 2015

Their Christmas was great because of the online service.

Thumbnail of user erinn20
New York
6 reviews
7 helpful votes
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May 28th, 2016

The stores are dirty, disorganized and poorly managed.

Thumbnail of user nicolew60
New York
2 reviews
2 helpful votes
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January 4th, 2016

I love shopping for my kids here. Still the best toy store!

Thumbnail of user danh87
Virginia
18 reviews
26 helpful votes
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December 30th, 2015

Items always arrive quickly never had a problem with them

Thumbnail of user sarahl146
PS
11 reviews
9 helpful votes
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May 10th, 2016

It was my favourite place to go. Not sure if they toys now are boring or maybe I just "grew up"

Thumbnail of user jamieb70
Australia
5 reviews
1 helpful vote
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June 14th, 2016

Great store to buy kids blocks. Especially if your on a budget

Thumbnail of user oliverg24
New York
4 reviews
12 helpful votes
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March 25th, 2016

I like Toys r us, a lot of things to get for your kids here.

Thumbnail of user josel138
Spain
5 reviews
0 helpful votes
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March 5th, 2017

Para comprar juguetes y repartir felicidad entre los mas pequeños de la casa. Hay de todo y con envío a casa en un tiempo aceptable.

Thumbnail of user robertb121
France
5 reviews
3 helpful votes
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February 1st, 2016

Envoi rapide, avantages certains lors de vos commandes si vous possédez la carte du magasin, je recommande

Thumbnail of user sylviac20
Mexico
12 reviews
2 helpful votes
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May 11th, 2016

Me encanta comprar para Navidad nunca batallo

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About the business

We have several channels for customers to get all the latest information: Twitter:@Toysrus: www.twitter.com/Toysrus YouTube: Toysrusonline: www.youtube.com/toysrusonline Pinterest:@Toysrus: www.pinterest.com/toysrus Toys? R? ۝Us Facebook Terms...

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