Never had problems with them. Yes, prices can be a bit higher, but you just have to look out for there deals. As far as the shipping goes, it doesn't take too long for home or store delivery. And they always have hard to find toys.
Placed order and took ages to deliver. When this did arrived box all damaged. Do not recommend them, very expensive, customer service very poor, thought i would try there web as the shops have miserable staff in them
This store is amazing and fabulous trust me this is a grate store to shop for children it is a good quality shop, shop here!
The best website to buy any kind of toy. I order over 50 times from them. Great customer service and price.
Don't take the kids. So much there and they want everything, usually have all up to date stuff that is advertised
Prices are higher than amazon or other online stores. But it has everything I need for my kids. Toys, newborn needs, nursery decorations.
Way too expensive for nothing more than a large selection of toys. Can find cheaper elsewhere but get ideas from here.
Got a few gifts for my friends baby shower. Only one cashier at the register did leave me frustrated.
Your current Christmas ad starting with "OMG" is offensive. Since when do you swearing in children's advertising? Please stop.
Love this store, especially during the black Friday's. All prices are amazing and fare on any given day.
Needless to say, they have everything my little grand children want. Helpful staff and family friendly store.
I ve used this site once for baby clothing and when delivered it was like local cheap clothes which could be sold on roadside.
Very pleased with my purchase, fast and free shipping, excellent products, amazing experience! Will definitely buy again!
They are the definitive source for everything a baby, toddler, or expecting parents need, all at excellent pricing too!
Good variety, but pricey at times. I find it very hard to get a deal at toysrus, but I still shop there because of the variety.
Toys R Us/Babies R Us delivers fast and accurately. They also offer great deals and they have a rewards system!
I had the worst experience shopping online, in store and costumer service online, Im trying to help you to avoid bad time and bad shopping
I really love going to their store as a kid and even as an adult I still love going to their store to buy myself jigzaw puzzles
Toys r us has a great assortment but I have seen similiar products significantly cheaper at other stores.
I love the collection that toysrus have. Everything from newborn to grown up. However these days prices are more expensive than other online stores.
Great choice! Such a biiiiiig shop that you'd better never take your kid there. You'll end up broke.
BOUGHT 3 ITEMS ONLINE FOR STORE PICK UP. ALL THREE ITEMS CANCALED BECAUSE THEY DIDNT HAVE ITEMS. MONEY WAS TAKEN OUT OF MY ACCOUNTS AND TO WAIT 3 DAYS FOR MONEY CREDITED.
I will never shop at this store again online for black Friday. They will cancel your order 8 days later and wont even try to offer you something at equal value. Even though, you only get Black Friday once a year. I have a 19 month old baby and toys r us is normal the store they get there birthdays and Christmas from. They cost me more money then help me save any and because of that they have lost my business forever. I'm just glade I did not get everything from there. Matter fact I will be taking everything back I did get which was little stuff because they are bad business. Then I stay on the phone for two hours the rep never drop the call. But less then five minutes with a supervisor name Kathy on the line the call hangs up very suspect. Trust me if you are reading this think twice before shopping on-line when they have deals because they will cancel and notify you 8 days later. This tells me they don't know how to handle there stock. They over sale more then they have. In 2015 they don't even have a program set up to sell what they have in stock. Blind shopping, you will never know if you will get the product or not. O yeah they have 20 in stock in the warehouse in my city and they told me to go in the store and see if they will honor that price... WOW Less well learned. #Bantoysrus
I called back and spoke with Cynthia, explained to her that situation again. She was not able to help me she spoke with the same supervisor that hung up on me. I asked her if it was Kathy, she said no her name is Kayala or Kayla. They play to many games they lie about there names and hang up on customers. Boy i swear with out a doubt they lost my business for life. #BanToyRUs4Life.
I haven't been to TRS in years, but I get a chance to recently. I'm glad I don't need to, since it hasn't changed much to my dismay.
Love the selection
Ordered several items and all were in stock
Arrived packaged well
Would recommend
I wish Toys'R'Us cleaned up their aisles a little bit, but there is plenty of toy choices which makes it better.
Good quality
Sales are great
Great selection
Numerous locations
Hands on toy trials
Whats not to like if you have kids
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