On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
TrainPetDog provides breed-specific dog training and housebreaking information.
The company has garnered a positive reputation for its knowledgeable and supportive staff, particularly in providing tailored advice for pet training and behavioral issues. Customers frequently express appreciation for the helpfulness and empathy demonstrated by trainers, fostering a sense of reassurance and confidence in managing their pets. However, some reviews suggest a desire for extended consultation time, indicating a potential area for improvement in service delivery. Overall, the sentiment reflects a strong commitment to customer satisfaction, with insights that empower pet owners while addressing their unique challenges.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I wasn't expecting a call until Monday, but I had time to talk tonight and had just had a bad experience with my dog, so I was glad to tell Sally about it and get her advice on that situation and a couple other things. I hope I also get a call on Monday to discuss the rest of my questions.
I was glad to get a call to help me know I am starting off right with my puppy.
I found out how to do some of the things I need to do with my dog, but I have my work cut out for me.
Our dog was biting my husband constantly. Sally was very helpful. We are using her tips, and she is slowing getting better.
Enjoyed talking to Sally and feel encouraged and excited to train my puppy.
I'm glad to get to talk to Sally. I love the articles on the website she has written and she explained things tonight in a way that really helped me.
So glad Sally persisted in getting in touch with me.
I know I need to do some things for training my dog, but I didn't know what to do and Sally outlined exactly what to do.
So glad Sally kept trying to reach me. I have had to get a new phone since I dropped mine into the pool when I took my dog to swim class and not everything was working.
I appreciated the call, but I had already talked to a trainer this week and I don't have my puppy yet. I don't understand how I got on Sally's list when I'd already had a call.
I am grateful to Sally for persevering and calling several times until we got the phone to work because she had great information and tips.
I appreciate the call, but we returned the dog to the shelter.
I am so happy to have gotten to talk to a trainer.
This was so very helpful. Great ideas. Good coaching.
Yes, we got lots of helpful tips and pointers for potty training.
This was fun, encouraging, and helpful. We loved that Sally's puppy sounds just like our Lizzie and hearing how she is dealing with Lassie was very helpful.
Answer: We have found that your order is in the name of Donna Kolb. We are emailing you to confirm.
Answer: Can you please email to info@trainpetdog.com? We can help you if we get your email ID.
Answer: Hi Debi, you will have to use desensitisation strategies.
Answer: There are many dog training programs I would not use this one for any dog of any age
Answer: Hi, Can you please tell us your email ID? We will trace your order and send you the credentials immediately. Apologies for the inconvenience caused. You can email us to info@trainpetdog.com for quicker communication. Regards Nancy