The company has garnered a positive reputation for its knowledgeable and supportive staff, particularly in providing tailored advice for pet training and behavioral issues. Customers frequently express appreciation for the helpfulness and empathy demonstrated by trainers, fostering a sense of reassurance and confidence in managing their pets. However, some reviews suggest a desire for extended consultation time, indicating a potential area for improvement in service delivery. Overall, the sentiment reflects a strong commitment to customer satisfaction, with insights that empower pet owners while addressing their unique challenges.
This summary is generated by AI, based on text from customer reviews
I loved talking to another Sally - and this one had a wealth of knowledge, even anticipating some of the issues we have that we had not identified yet and giving us solutions!
Hearing from Thomas was very, very helpful! Good call.
Fantastic! Sally was awesome! Her ideas and suggestions and ways to train made a lot of sense to me and I am anxious to get started working on them with my puppy.
Emily was Awesome! She had great suggestions for helping us relate to and work with Koa. She quickly got to a key issue that Koa was not getting enough rest, and in 24 hours it has made a difference.
I have been implementing Nancy's tip with my 4 month old Shihpoo-Luca and so far he is responding well. I find the tips very informative and helpful for training my pup!
Bad Shih Tzu manual - I purchased their manual on how to train Shih Tzu. I recieved a manual on things already known and things are just rediulous as well.
I payed $37.00 for this and then ithe site signed me up without even telling me to another site for a montly fee.
I have called, emailed and everything to try and stop this and you just can't get a hold of anyone.
I received my bank statment and the $37.00 came out Along with a currency exchange fee.
Come to find out it is not located in California but in fact an untraceable location over seas.
This site should be shut down in my opion.
If we have enough complaints we can put them out of business. I am wiring the Better Business Bureau and the Attorney General Of their state to investigate this company.
I hope you will also.
Thank you for all of the customers who gave a bad review. I was going to buy the training materials, but after reviewing the bad reports I chose not too. I saved myself some money.
I charged for the training dog product and I never received. I thought the website might be a scam so I tried to use my cash app card but it would not accept then it stated I could use PayPal. If I do not receive the product by tomorrow I am going to dispute the charge. They try to trick you by giving a 120 day guarantee to get money back if you are dissatisfied. INTERACTIVE WEB SERVICES FZE IS THE NAME THEY USE FOR PAYPAL PAYMENTS.
Hi, We have received your order. Since it came in during the weekend, we couldn't add it to our system immediately. Your order is being added today. And we will email you your access credentials in a few minutes.
Apologies for the inconvenience caused.
Regards
Nancy Richards
www.TrainPetDog.com
This was fun, encouraging, and helpful. We loved that Sally's puppy sounds just like our Lizzie and hearing how she is dealing with Lassie was very helpful.
I am delighted to understand my dog's behavior and excited to share what I have learned with my daughter so we can start working on Sally's suggestions.
We really appreciated talking with Sally. It is obvious she has a lot of experience with all situations with dogs. She gave us good information and things we can do.
I was really frustrated and Sally gave me good things to work on with my dog. I think a few weeks of working on "heel" and "sit" and "come" the way she explained should make a good difference.
I learned so much - how to teach several commands that will cover most of the issues we are having and what the correct hand signals are for a couple of commands.
I can take the information and implement it right away. Thank you for spending so much time with me and answering all of my questions and giving me so many ideas!
I am so glad I talked to Sally. She had such good ideas and really helped me understand the situation.
Loving the tips I am getting about my dog! Specific to my breed and using his name which is so cool! Useful and practical tips and plenty of concise information to read! Thank you
. Dexter had been abused when I got him and it is very hard to discipline him without him withdrawing from me. So I am having some trouble. Just going very slow and easy.
I have found the tips amazingly useful they were presented so easily for me to understand and I started using them immediately with my dog and started to see results. Thank you so much.
The intro video was far too long and repetitive. I wanted to buy it within the first 5 mins of watching but I had to watch basically the whole thing before I could proceed.
Answer: We have found that your order is in the name of Donna Kolb. We are emailing you to confirm.
Answer: Can you please email to info@trainpetdog.com? We can help you if we get your email ID.
Answer: Hi Debi, you will have to use desensitisation strategies.
Answer: There are many dog training programs I would not use this one for any dog of any age
Answer: Hi, Can you please tell us your email ID? We will trace your order and send you the credentials immediately. Apologies for the inconvenience caused. You can email us to info@trainpetdog.com for quicker communication. Regards Nancy
Hi Dan,
We apologize in case you have ordered our product and are disappointed with our service.
Do let us know what we can do to help you.
Please email us directly to info@trainpetdog.com to get a prompt response from the team.
Regards
Nancy