The company has garnered a positive reputation for its knowledgeable and supportive staff, particularly in providing tailored advice for pet training and behavioral issues. Customers frequently express appreciation for the helpfulness and empathy demonstrated by trainers, fostering a sense of reassurance and confidence in managing their pets. However, some reviews suggest a desire for extended consultation time, indicating a potential area for improvement in service delivery. Overall, the sentiment reflects a strong commitment to customer satisfaction, with insights that empower pet owners while addressing their unique challenges.
This summary is generated by AI, based on text from customer reviews
I was glad to talk with Sally and get some good ideas of what I can do to help my dog quit being so upset. I had not realized that all of her behaviors are anxiety-driven.
I learned a lot. These calls are just wonderful. I'm glad to have these calls.
Very helpful call - I think the tips and ideas we got will be very helpful.
All the advice is really helpful since I haven't had a puppy since I was seven years old. You were able to answer all my questions and give me good tips.
Fantastic! I wish your organization had all this written down because I'm not sure I got it all in my notes. (Sally then said she'd email them the written instructions.) Fabulous!
Please do beware Nacy Richards and co are CROOKS they will bombard you with e-mails making all kinds of claims and offering free this and that sign up today so as not to miss this free offer etc. Avoid at all costs you will be robbed blind I can only warn you.
Have been charged every month for services I cannot access online. I have repeatedly called to cancel and emailed. No response. Don't waste your money.
I had no idea whatsoever about a puppy and taking care of it but since I followed the instructions I'm becoming a better person than I was before with my puppy. Thank you very much.
I feel like this puppy is just too much for my wife and I at our ages and I'm not sure that what we were told tonight will make anything any better. We have listed the puppy for sale.
I am so happy I found Train Pet Dog. I had been struggling with my Shepherd Labrador Retriever as a first-time dog owner, but things changed when I started using the tips from TrainPetDog for housebreaking my puppy.
Very knowledgeable and helpful since we were doing everything wrong!
I got a Labrador puppy she's possibly a mix I'll know once the DNA is done and I started to try and train her and look at things so when I searched I found this site and it has helped so much she's already going and using her potty pads she does really good in her crate and I'm just taking it step-by-step to work on the rest this is an amazing program
I'm on disability, I ordered the course and also paid for monthly membership thing. Thought it was my phone, that it wouldn't bring up any of the sites I received. After $150 plus $37 elite members fee, still no access to anything. I tried to let them know I coudn't bring stuff up. Fraudulent charges on card, so card is temporally frozen. Then I get text monthly payment not going thru, called and they were supposed to return my call. GOT CANCLED, (Ok by me I guess after seeing the other reviews)won't get my money back, but no more charges either! I did receive the paper back book though, verry expensive paper back at that price! Any way hope others have better luck, me im an IDIOT, and in dept for something I believed could help. Good thing for other reviews, I will cancel frozen card and get new one so no more fraudulent charges can be made, it won't exist anymore. As to that a big THANKS, good luck to anyone else and as for the company, carma sucks.
This all makes so much sense! I was hoping for a procedure I could do by myself and what Sally told me is very doable by myself and sounds like it will work great.
Hopeful and reassured, and informed. We feel confident that we can help.
I talked to a trainer several months ago and the advice helped me solve my problem with my dog. Therefore, I cancelled my subscription. However, I keep getting calls from trainers. It is annoying.
We are sorry about this Mark. There was a technical glitch that got you added to the call list again. We have identified the problem since and we are fixing this asap. You will not be contacted again.
If you have Canceled you subscription, please be assured you will not be charged, even if you have received a call by mistake. Apologies again.
The call was enlightening! I like the way Sally took commands he already knows and taught me to use the in different situations as well as teaching my dog a couple of new commands.
The trainer was 15 minutes late in calling. I called her 4 times and she refused to answer. When she did call, she gave me this stuff about having other people to talk to.
You have recommended great tips to me that actually work, unlike every other website I've gone to. I can actually see the change happening in my dog, and I can't thank you enough! :)
Very informative, easy to understand and helpful specially for first time pawrent like me. Thanks a bunch again Nancy! She and her team deserved the highest recommendation!
Just reading the emails daily with tips and tricks that you may be doing wrong (and I WAS, not knowing) made complete sense when it comes to German Shepard's training and behaviors. Working on these already has helped ALOT!
Answer: We have found that your order is in the name of Donna Kolb. We are emailing you to confirm.
Answer: Can you please email to info@trainpetdog.com? We can help you if we get your email ID.
Answer: Hi Debi, you will have to use desensitisation strategies.
Answer: There are many dog training programs I would not use this one for any dog of any age
Answer: Hi, Can you please tell us your email ID? We will trace your order and send you the credentials immediately. Apologies for the inconvenience caused. You can email us to info@trainpetdog.com for quicker communication. Regards Nancy
Sorry to learn about your experience Wendy. We will refund your charges immediately. Can you please email to info@trainpetdog.com with your email ID?