Sitejabber Website Reviews and Complaints
  • TrainPetDog

TrainPetDog

Ratings On Other Platforms

Trustpilot
4.7 / 5
Better Business Bureau
1 / 5
Corporate Values

Overview

TrainPetDog has a rating of 4.8 stars from 3,058 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TrainPetDog most frequently mention good ideas, potty training, and right things. TrainPetDog ranks 1st among Dogs sites.

Proactively asks for customer feedback

Positive reviews (last 12 months): 97.9%
Positive
331
Neutral
5
Negative
2
Special offer from TrainPetDog
Dog Obedience Training & Housebreaking Made Easy
Sign Up Gain trust and grow your business with customer reviews
How would you rate TrainPetDog?
Business's Favorite Review

“The tips you gave me worked like a charm”

Margaret T.
9/26/19

The tips you gave me worked like a charm. Chase is actually a Labradoodle. 4 months, extremely intelligent, born and raised in a barn until I got him. He only had one accident in the house and was completely housebroken in 2 days. His buddy is a Maltese he loves to hump, and Charlie snaps at him every time and growls. I was told it's a status thing on who's dominant. Your tips worked great. Thank you so very much.

See full review
Top Positive Review

“Your approaches have helped me with King already.”

Michelle N.
7/11/19

I would first like to thank you for the emails. I greatly appreciate them! Your approaches have helped me with King already. When he's jumping and I simply ignore his behavior, as you said, he stops within a very short amount of time. Also, praising him with just simply saying good has worked great. I'm not sure if that has worked or made a difference for anyone else but it truly did for me. Thank you for free tips and advice. I'd not be fortunate enough to have something like this otherwise.

Reviews (3,058)

Rating

Timeframe

Other

Reviews that mention popular keywords

potty training (64) training tips (33) credit card (28) right track (13) shih tzu (6) dog owners (3)
Thumbnail of user jerij23
Indiana
1 review
0 helpful votes
  • Send Message
January 13th, 2022
Verified purchase

These calls are wonderful! Sally was really, really helpful. She was late in calling, but we talked longer than I had planned, so I understand everyone wanting to talk to Sally.

Reason I chose this business:

We talked about how to train her to quit biting us.

Thumbnail of user jamesb7757
Canada
1 review
0 helpful votes
  • Send Message
March 14th, 2023
Verified purchase

I purchased this product on a Saturday a week ago and even before I exited the site from ordering decided that I do not truly need their services. I went on their site right away to cancel which they say you can do. I in put my information and statements asking politely to cancel and refund me my $67 which is 92.22 in Canada. But the site would not allow me to submit. Endlessly resetting and asking me to prove I am no robot but in the end I waited for Monday. Thinking surly a phone call to customer service will fix all. I get a message, which I explain that I signed up but decided not to want it while still in the site but wasn't able to go back and cancel. Asked nicely to cancel and refund me my money.
Hi James,

Thank you for contacting us.

We would like to inform you that the subscription has been canceled. Rest assured that you will no longer be charged after the cancellation.

Let us know if you have questions.

Thanks,

Maria

Customer Support Team, trainpetdog.com

I then called back and said thank you for canceling but what about returning my credit card charge. No response back and the charges are still on my credit card.
Please don't purchase this scam product. Their own site says full refund but they make you jump through a ton of hoops and then ignore you!

Tip for consumers:
They do not live up to what they say!

Products used:
I did not end up using any of their product!

Thumbnail of user maggied76
Namibia
1 review
0 helpful votes
  • Send Message
November 19th, 2020
Verified purchase

I recommend TrainPetDog because they are the best, I also got a free ebook on how to from my dog and really it helped me because I used to struggle with how to groom my dog on what are the equipment I have to use and so on and well the ebook I got for free from them made a big difference for me. Thank you so much for TrainPetDog.

Thumbnail of user tiarnev
Sweden
1 review
0 helpful votes
  • Send Message
July 22nd, 2020
Verified purchase

This is a good emailed course with some nice tips. There are a few too many links sending you to a paid course, but the free tips and ebooks provided are very nice and helpful :)

Thumbnail of user lisav552
Indiana
1 review
0 helpful votes
  • Send Message
February 4th, 2021
Verified purchase

I'm not sure that anything is going to break my dog's marking. It seems like all I am doing is making him more attached to me and then that leads to more marking.

Thumbnail of user shirleyw852
Indiana
2 reviews
0 helpful votes
  • Send Message
December 30th, 2021
Verified purchase

Oh, I am so glad I got to talk to a trainer tonight. Sally was extremely helpful. Great ideas. Confirmed what I am doing and added to it in ways I can do.

Reason I chose this business:

Housetraining is a big issue with this dog and Sally confirmed that what I have started doing is the right thing. She encouraged me to keep doing it exactly like today until we get one solid week with no accidents and then I can begin to wean her away from being on the leash all the time. Very helpful.

Thumbnail of user angelac1413
Indiana
1 review
0 helpful votes
  • Send Message
September 14th, 2021
Verified purchase

Very encouraging and helpful. Since it has been a while since I had a puppy and I never crate trained before, I just wanted to make sure I was doing the right things.

Reason I chose this business:

Sally had great suggestions for things to begin to do with my puppy.

Thumbnail of user donnaj1371
Indiana
1 review
0 helpful votes
  • Send Message
February 2nd, 2023
Verified purchase

I liked how Sally said to teach my dog to increase his focus, but I was sorry she didn't have any new ideas for helping my dog to be friends with my husband.

Reason I chose this business:

Use a treat from the dog's nose to my face to get him to focus on me.

Thumbnail of user joyp212
Mississippi
1 review
0 helpful votes
  • Send Message
February 22nd, 2022
Verified purchase

Awesome! Great tips! Makes working with my Aussie fun and easy! She loves learning and the interaction with me. I'm looking forward to many more lessons and tips to come!

Thumbnail of user helenjbelangerc
Michael G.
California
1 review
0 helpful votes
  • Send Message
July 16th, 2019

I think the tips are very good. I look forward to the daily emails and try to practice what I read. Hopefully we do a good job with our girl. Thanks for the great tips.

Thumbnail of user laurens521
Andrew E.
California
1 review
0 helpful votes
  • Send Message
June 11th, 2019

Thank you so much for your knowledge and help. It has helped me get Missy to go potty outside without having to spank and be gentle with her thank you so much.

Thumbnail of user patiencem16
Arizona
1 review
0 helpful votes
  • Send Message
September 18th, 2020
Verified purchase

TrainPetDog is great! The course is great, even if you can't buy the books and such. TrainPetDog has so much experience and helpful tips to keep your dog in line. I love this site and this course!

Thumbnail of user noreenz8
Indiana
1 review
0 helpful votes
  • Send Message
December 2nd, 2021
Verified purchase
• Updated review

So grateful for Sally's wisdom and understanding of what I described. I really have some hope I can help this dog and that we can both get some sleep.

Reason I chose this business:

The fact my dog won't sleep in her crate any more and is just furious with being in it, scrunching up her cushion with furor and barking ferociously all night and having no control.

The call was great!
November 15th, 2021
Verified purchase
• Previous review

The call was great! I like getting a direct call from someone.

Reason I chose this business:

How to work with my older dog on potty training.

Reason I chose this product:

Absolutely.

Thumbnail of user mughisu
Virginia X.
California
1 review
0 helpful votes
  • Send Message
June 27th, 2019

I am extremely thankful to you for the wonderful information you have provided So far. Certainly the tips you provided in your previous e-mails worked fantastic.

Thumbnail of user fabiolad
California
1 review
18 helpful votes
  • Send Message
March 4th, 2016

I tried to buy a hard copy book on how to train an American Staffonshire Terrier and I spent $37 first and then they asked me another $97 which I stupidly PAIED.
I wanted that book very much. I have never received the hard copy of the book I received a 140 pages in a spiral folder with General infos about that dog breed that I could easily research myself. THEY ARE A BIG SCAM AND NEED TO BE SHUT DOWN. DO NOT GIVE YOUR CREDIT CARD INFORMATION THEY WILL KEEP ON CHARGING WHATEVER THEY WANT ON IT.

Thumbnail of user faithf95
Indiana
1 review
0 helpful votes
  • Send Message
January 5th, 2023
Verified purchase

I am excited! Sally gave me some really great ideas for working with my dog in the house to re-establish myself as alpha. I can't wait to start on the working and games with Myla.

Reason I chose this business:

Through my surgery and recovery my Border Collie has decided she is in charge and now I need to know how to reclaim my spot as alpha.

Thumbnail of user nancyb1281
Minnesota
1 review
0 helpful votes
  • Send Message
June 10th, 2020
Verified purchase

I received a message that I had signed up for the AUDIO deluxe training course-I did not. I ONLY want the Beagle Lovers Training Course AND the printed version of the training course MINUS Canine Cuisine.

Reason I chose this business:

Getting new beagle puppy

Thumbnail of user joshv124
Canada
1 review
6 helpful votes
  • Send Message
December 11th, 2019

When I saw this video I thought it was too good to be true but I didn't listen to my instinct I had my credit card information in and was ready to pay but it just bugged me how in the video she kept pushing for the sale like dragged it in for like an extra 30 minutes and the site it was on didn't look professional and with "10s and thousands of people loving the experience " it felt too good to be true so thank god I looked at these reviews or I might have been scammed hope everyone who purchased this can resolve it DONT BUY THINGS ONLINE IF THEY SOUND TOO GOOD TO BE TRUE most of the time it's a scam Always always look at reviews hope this company goes out of business

Thumbnail of user nancyr56
Nancy R. – TrainPetDog Rep

Its most unfortunate that you believed in what people have said long, long back and decided not even to try our product. Yes, we did have a problem in our business policy which has caused such poor reviews. But we have changed all that now and customers asking for refund are issued prompt refund. This is why most of our recent reviews are from people who haven't purchased our product - but from prospects who were planning to buy. That basically means - the ones who buy from us are not so dissatisfied any more.

Thumbnail of user joshuaa274
Philippines
1 review
0 helpful votes
  • Send Message
November 14th, 2020
Verified purchase

The directions are straightforward and would bring results fast. I just got my Pomeranian puppy and I have never felt more prepared, considering I have 2 dogs and 2 cats already.

Thumbnail of user jimn394
Jim
Indiana
1 review
0 helpful votes
  • Send Message
June 24th, 2021
Verified purchase

I'm disappointed I have to use a leash on my dog. But I think the method Sally described will be helpful and she says I don't have to have him on a leash all the time for it to work.

Reason I chose this business:

Better ways for my dog to greet people.

Thumbnail of user fayefayec
Australia
1 review
0 helpful votes
  • Send Message
November 18th, 2020
Verified purchase

I have appreciated reading your emails and look forward to the remaining emails to come.
I feel you don't give much information as of course you want to sell your book.

Thumbnail of user shannonh355
South Africa
1 review
0 helpful votes
  • Send Message
August 26th, 2020
Verified purchase

I just received a new puppy and as a new owner I don't have any experience with dogs. Your column with tips and advice are really helpful and easy. Thank you

Thumbnail of user sallym679
Indiana
1 review
0 helpful votes
  • Send Message
June 2nd, 2022
Verified purchase
• Updated review

I am so happy to know about the front-pull harness and how to practice "heel and sit" with my dog! I ordered a new harness while I was talking to Sally!

Reason I chose this business:

Teaching my dog not to pull on walks

Helpful with lots of good information
April 11th, 2022
Verified purchase
• Previous review
Reason I chose this business:

WOrking on jumping up with ignoring and treating paws on the ground

Reason I chose this product:

They should try it.

Thumbnail of user wendyr432
Canada
1 review
0 helpful votes
  • Send Message
March 21st, 2021
Verified purchase
• Updated review

It was an excellent call, we learned a lot about our dog. We also learned about some things and products to try as well. Thomas is an excellent listener and advisor

Reason I chose this business:

Better ways for my husband to get closer to the dog. We thought it would be a valuable program to help us and our Teto

Reason I chose this product:

Absolutely. We saw it advertised online and wanted to check it out

Value
Shipping
Quality
It was an excellent call, we learned a lot about our...
March 20th, 2021
Verified purchase
• Previous review

It was an excellent call, we learned a lot about our dog.

Reason I chose this business:

Better ways for my husband to get closer to the dog.

Reason I chose this product:

Absolutely.

Thumbnail of user meredithd91
Indiana
1 review
0 helpful votes
  • Send Message
March 7th, 2024
Verified purchase

I liked the simplicity of the pointers - not hard to do

Reason I chose this business:

Biting my arms, biting my hand when I go to take a toy away

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

TrainPetDog provides breed-specific dog training and housebreaking information.

Business Highlights

  • Breed Specific Dog Training
  • Online Access To All Courses
  • Has Worked For 96,000 Dog Owners Already

Business History

TrainPetDog.com started as a small website in 2007. Over the years, we have helped more than 875,000 dog owners around the world develop a better bond with their furry family members.

Company Representative

Thumbnail of user nancyr56
Nancy R.
Director
For the last 20 years, Nancy has personally raised and trained several dogs. Dogs are her passion and she always does the best she can when it's for the good of man's best friend.

How do I know I can trust these reviews about TrainPetDog?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about TrainPetDog?