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Bought a new a/c system end of 2021 one of the better units and it was expensive. There have been constant problems with "drain clogs". This is apparently a well known problem in any state with hot and humid weather, and the company is well aware of this problem. I bought this a/c unit because it was the one I had before with 15 years of no issues, the company had obviously made so changes to the system that has proven to be bad change. This problem is also not covered under warranty, so if you cannot fix it yourself, there is a $150 charge to come out and clean the system. It requires you as the customer who just spend 20K to add a drain cleaner about every 6 weeks or use a shop vac and suck out the drain. They have not responded to this problem, but keep saying they will. I do have supporting papers.
First, Trane makes a good HVAC system. But they commit fraud with their ad for 15 and 48 month 0% interest offer.
Here's how that 0% interest rate works for Trane and other companies. Trane is a sub company of Ingersoll Rand. Let's say you sign up for the 48 month program. The interest for such a purchase at this time is 6.7%. HVAC system can run from 12,000 to ******* dollars.
0% interest for four years? Of course, I'll take that.
Bottom line is you pay the interest anyway. You will find an HVAC provider who recommends Trane and they'll bid your job. But, tell them you want a cash price. They will come in, let's say around 13,000, if you buy their mid-range equipment. The interest rate will be from $867 to higher if you bought the same equipment on time with a "loan."
Now that you have your cash bid, tell them you discovered their 0% interest rate program and you want to do that. THAT'S when you get a new bid and it's higher. Why? The contractor has that interest sucked out of their billing by Trane, so now they will try to suck it out of you. They will RAISE your bid by the interest amount that they would have included in the first bid had they known you selected the 48 "free interest" program. In other words, there is no 0% interest rate. It's all scam and I'm beginning to think the same of 0% offers from car dealers and others who use that fraudulent offer. Get a cash price first, negotiate strongly for their dealer hold back and other funds the dealer gets back from the auto manufacturer, then tell them you're interested in their 0% program.
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