TransUnion

So here is issue, 1/10/24 AG Direct Accidently reported deliquesce on my account. I have proof that I have been paid ahead by three months as of 2/05/24 on my statement it says my next bill due date is 4/31/24
So there is no way I was late payment. Anyways on experian they reported that I made payment on time also.

I called AG Driect and AG Driect siad they would take care of this issue, but according to my credit card company its still listed on my transunion account I was told it take about 30 days remove i guess but, I just wanted to contact transunion to make sure that AG Driect reached out to them... every method of contact from there phone number *******800 to there get no results they require you to make an account, no issue I have account I try to log in says that password no good so I fill out the question stuff to get my password changed. This leads to an error the error states need to call 1(*******221 i call that all I get is a bot that also need to verify me cant get verified sense I can't log in.

Its big loop with no way to actually contact anyone.

I mean all i need was someone to tell take my social number and name and address and then verify if AG Direct reached out to them to pull that off my record its not hard thing to do.

I can't get an answer as to why my credit score went down 67 points, from good to fair. Kept getting transferred.

It has been a few months now that I have paid off my credit cards. The CC issuers have been stating to me that TransUnion has been notified, yet Transunion still has not shown it as so on my credit report.

I paid for TU's "credit monitoring" service, whatever they're calling it this year. I immediately started being spammed by them, trying to convince me to apply for a loan (which I don't need) or credit card (which I have plenty of, thanks). I unchecked all the marketing opt-ins on my profile, but the next time I log in, those tickyboxen are turned back on and I still get spam. I yelled at the CSR chat-bot to stop f***ing spamming me, and they deleted my email from their system entirely (which isn't what I asked for). And yet I'm still being spammed by these chowderheads.

All the credit bureaus are evil, but TU is both evil and incompetent.

2.5 hours on the phone with these people (6 different people as I kept being given a different phone number to call that would allegedly solve my problem) and zero resolution. Would either get the wrong department or the US number when I needed the Cdn number. Fifth person told me I had to go online and create a free account with them in order to submit documents to change my incorrect address on file. Tried creating the account but got an error message after I'd entered all the info. Called again and was told that I had accessed the wrong site (the paying version of the account) when meanwhile I'd gone to the exact site address I'd been given by three people. This fifth person even confirmed that I had the right address but he said TransUnion automatically takes you to the pay site where they ask for a credit card. Hardly anyone was a native English speaker either so constantly asking someone to repeat what they'd said. This company should have been put out of business long ago and the fact that they're allowed to continue and have custody of everyone's credit information is a travesty and a reality check of where we are as a society and how useless government at every level is otherwise they would have been brought to heel by a government advocacy body years ago.

Do not waste precious time trying to get someone from TU to assist you with your concerns. You'll be redirected, put on hold for hours and more frustrated by the end.

This transunion site doesn't remember anything! I can't even get logged in. The system doesn't recognize it. It also gives an error when you try to reset your password! Useless website.

I recently applied for a new car lease and could not get approved because TransUnion - WITHOUT MY KNOWLEDGE- placed a "suppression" on my account. The only way to get the suppression lifted is to snail mail a copy of your social security card to them. Seriously? In 2019? You will speak to India to several clueless operators who ask you the same questions over and over then still can't help you. I am a tax paying American citizen with excellent credit and this had been an absolute NIGHTMARE! BEWARE!

I'm very tired of this company I been tell em that they got information wrong and told em they got it mixed up with other that's doesn't belong to me and make me confused if someone stolen my identity and make it harder for me apply anything bc my credit report is a mess. They don't do option sent to email for prove of my identity they want me to mail it I was like why I would waste my money to buy stamps and mail it asap far far away from my home when I need it solve asap … I deal with it since 5 or 6 yrs now still nothing change … I feel into depression bc of this they want me to do too much when I have keep telling same thing all over again I'm get so tired of it I do not have no energy to do it anything

Went to sign in to TransUnion Credit Monitoring and clearly they have designed it deceptively that you do not realize that there is a $27.15 membership fee $24.95 plus tax until you get the receipt after your credit card is charged. It is not made clear beforehand and truly a deceptive practice especially for a Credit Monitoring Company. TERRIBLE!

Afterward, there is really nothing being offered that you cannot get for FREE from CREDIT KARMA.

I don't know how they are allowed to treat us like they do. They do not help you in any kind of way. They will allow a negative item to keep keep reporting as an active account after it's been charged off and allows your balance to keep increasing after 4 years! The account doesn't even belong to me! Their customer service is terrible. They transfer you over and over to different departments and you can't understand what they say. They put/allowed a fraud alert on my account in less than 24 hrs after I removed it. I called back in after I received an email it took me over an hour to get through to someone again this time and get it removed again unbelievable worst experience ever. I have dealt with him three times this week. Someone needs to step in and get things changed here so that we will not have to go through this anymore. Experian and EQUIFAX are great to work with. This is probably why a lot of places do not pull Transunion compared to the other bureaus because they don't want to deal with it.

Nearly all those employed, including the CEO/President of Transunion are complete trailer trash. Uneducated, dishonest, trailer trash. THEY NEED COMPLETELY NEW OWNERSHIP! Probably the least trusted credit bureau at this point.

I was using ShareAble for hiring from TransUnion. It was a horrible experience. You have to wait for more than 30 mins on the line and I called several times. It's a total waste of time and money.

These mutha$#*!as won't even let me lock my damn credit. This is a service I'm definitely getting rid of. $#*! TransUnion. Period. Paying for $#*! that don't even work

The incompetence is really scary. I have a credit freeze with them and the other credit bureaus, and I was trying to lift the freeze for just 48 hours while applying for something. Well, something simple quickly turns into a project...

1. Their online website based system has not been accessible for two days now. You just get an error message.
2. The automated phone system version doesn't work either. You get an error there as well, after spending time putting in all your information.
3. The last resort is to call an agent and do it manually with them. But then the PIN they sent you doesn't work either, so now the agent has to take you through all these security questions from your credit report, and it takes forever. And one of the reasons it takes forever is that when you call, you get someone in the Philippines or something, and they are hard to understand. So, this US based company, handling the highly sensitive information, outsources their call center work to to foreigners, in another country... huh? That's who you give your social security number to, and your address, etc. Very confidence inspiring indeed...
What a $#*!ty company. I can't believe this can happen in today's world. But it's only because they don't have to answer to anyone. Customer service is an unknown concept to them.

I've been on my credit journey for two years. I have never had an experience, like no other, until Transunion. Their agents mute the calls so they won't have to further assist. I was told I'm speaking with a supervisor and the same outcome happened. I left the phone as is, and eventually was hung up on all three times. I asked the Supervisor I was supposedly speaking with, for her for a ID or some type of reference number for herself she told me she can not provide that information. Trying to get answers to simple questions is dreadful. You have to keep repeating yourself on my chat experience. For me to have spoken to a supervisor and was just muted is horrible Customer Service. They are absolutely no help on your credit. I also noticed when I paid my credit card bill, my score decreased on Transunion. I only use 30%, pay half my balance 15day prior, then the remaining balance on the due date. My score decreased. Just wow. Their system is not for the consumer for sure and then you will not get the guidance you need from their company.

They are a scam! They market your credit scores as if the numbers are coming directly from the three credit reporting bureaus, when in fact the numbers are some fictious numbers TRUE CREDIT has in fact come up with. The credit scores they provide are of no value to you as a consumer. Not only should you avoid them like the plaque, if you are utilizing them, cancel now and ask for a refund of dime you ever paid. Their name TRUE CREDIT, is a joke.

Stay tf away, this place is disgusting an corrupted The Indians act if they are stealing your personal information, I hated it online an when calling in

My account didn't work at all, and no one helped me fix it. At the end, I called for a refund because I didn't get any services, and the people who worked there just hung up on me.

Paid for their credit monitoring server and never got any alerts even when Chase would alert me that they had seen credit activity that I should look at. If I wanted to look at things on their site I would have to reset my password EVERY SINGLE TIME even if had just logged out and just to log back in right away and I use a password manager, lastpass, so I can't be getting the password wrong. Called their customer service and they confirmed all my information and said they would send me another 2FA email but I never receive them. In short, I would not only NEVER recommend using Transunion I would recommend using literally anything else to monitor your credit.

There are no perks offered from this site that a standard credit card agency doesn't already provide through an app. I canceled my membership the day I subscribed to this website, and have been charged for access to this site for nearly two years? How is that possible?——- I wondered myself and called an agent that came recommended from their website and she told me I'd still owe $500……to a subscription that was inaccessible. This is actually a site that violates legal terms and violations. I WOULD NEVER RECOMMEND THIS WEBSITE IN THE FIRST PLACE…. ESPECIALLY AFTER DEALING WITH CUSTOMER SERVICE. Save your time, money, and mental health because holy f***, no one on this agency will help your finances in any capacity, they'll just take whatever finances you have and run. Unethical. Disgraceful. Unamerican. This company is generally a shame. HIGHLY DISAPPOINTING

Read the title, I had warned you. You're welcome.

Unsubscribed in March, still be charged in April and May. Called customer service, awaiting for my refund. If I don't have my refund delivered into bank account in one week, I will call again. Nor that I am crazy, just because I am SO SICK OF THIS COMPANY and have lost faith in this company.

The credit report is structured in a weird layout which does not show my name and SSN. Therefore, the credit report from Transunion did not help me when I need it for my lease contract.

In conclusion: Transunion is a consumer credit reporting agency that its credit report CANNOT help you with anything and KEEP CHARGING $27.17 EACH MONTH without any notice.

Don't learn it the hard way like I did. Please.

I have been trying to reach them to cancel my account and all the numbers listed do not answer at all just ring and disconnect. Save yourself hundreds of dollars and don't sign up at all.