Airlines Ticket Fare DBA of Travelopod has a rating of 3.8 stars from 1,241 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Airlines Ticket Fare DBA of Travelopod most frequently mention customer service, great job, and best deal. Airlines Ticket Fare DBA of Travelopod ranks 8th among Plane Tickets sites.
Ajay helped me in getting the best deal by providing multiple options, though it took time. It was a very nice interaction. I always recommend my friends to check with Travelopod. Keep up the good work.
I made a reservation with them and completed all the formalities. They asked to complete payment ASAP for booking to get confirmed, which I did. But still even after multiple follow ups, havent got my ticket.
This lady was so darn nice. She was an extremely patient professional. I don't have a firm or I would try to steal her away from you. My experience with this provider was beyond reproach. She was kind and fun and really knew her job well. Congradulations on having her as your employee. I recommend this to everyone.
I was very happy to work with Sebastian, He worked with me to arrange last minute tickets for myself and my daughter.
I very much appreciate his assistance and will be calling the next time I need tickets.
Thanks!
The travel agent Alex heard my requirements clearly and gave me options about travel. He provided options that were best in my interest. Quick easy transactions for adequate travel time and interested dates.
Excellent customer service from Hope.! She showed compassion and was very understanding that I wanted the best deal and the best price. She convinced me that I would definitely remember to get in touch with her the next time I am ready to travel.
Dear Beverly,
Thank you for leaving a review and mentioning about our customer service. We make sure that you'll keep receiving the best customer service from Travelopod.
Kindest Regards,
Team Travelopod
Mr Conil Danish assited me today and his performance was absolutely flawless. Kept it simple, informative and timely. Excellent product knowledge. Offered alternative options and solutions. Give this guy a raise! He deserves it
I was originally unhappy with my experience and charges that I felt I should not have been charged. When Neal Smith became aware of my concern, he immediately called me and resolved the problem. I am very appreciative of the attention he paid to my experience.
* Airlines Ticket Fare DBA of Travelopod attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Dear Deborah,
We are deeply sorry to hear that you had a very unpleasant experience dealing with our company. We sincerely apologize for it. We have gone through the remarks and concern raised by you. Let us look into the matter thoroughly. We make sure we will take the concern with utmost priority to provide you with the correct details as soon as possible. Someone from our team will be contacting you shortly. Thank you!
Kindest Regards,
Team Travelopod
I am very pleased with the help Anna offered. Was originally going to fly out of LAX which is 2 hrs from where we live and she found a flight from the city where we live saving us 2 hour drive time. She stayed on the line until I recvd the first confirmation. I have her ext and email. Next time I need a flight I will be calling her for sure!
Dear Alicia,
We appreciate your kind words so much. Anna was happy to help you with your travel needs and offer you the best fare and service. We look forward to help you again for your next travel needs.
Kindest regards,
Team Travelopod
I had purchased my ticket for travel from USA to INDIA. The ticket was non-refundable. I had a change in my plan. Ellen worked hard to get me the refund back. I highly recommend to purchase your ticket from Ellen. You get the best deal and support from them. I greatly appreciate their help in this matter. Regards.
Dear Sunita J.
Thank you for your review and kind words. We at Travelopod strive to deliver the highest level of services to all our customers. Allen and Team Travelopod were extremely happy to help you with your travel needs.
We look forward to being of assistance with your next travel plan.
Kindest regards,
Team Travelopod
Darin Carlson was so helpful in assisting me in booking my trip, he even called me back when the call was dropped. We had a problem with the bank card going through and he followed up with us and worked out the problem, It was so nice to have someone with his patience and friendliness, Great customer service! I hope I get him to assist me in my future travels
Dear Curt,
Thank you for your review of our services and our sales executive. We are very glad we could help with your travel booking. Reading such a wonderful review of our service and people is a real pleasure. Our team strives to deliver the highest levels of personal service. We sincerely hope we will be able to help again for your next travel needs.
Regards,
Team Travelopod
Since my air line flights were cancelled due to the virus I was not happy you would only issue a voucher and not refund my money. Now the flight cost has tripled. But the worst thing is I had to pay for your service again, since you only vouchered the air fare and not the service fee. So I am paying for your services twice for one set of tickets. I am not a happy camper!
I had to write to customer service in calif. to get you to issue a refund for my cancelled flights last year.
I received cash refund from United by only voucher from you for allegiant.
Call was handled very professionally by Del Roy I appreciate all of the help. Roy was very polite and understanding about what time we needed. We had a death in our family Roy was able to give us the flight that's we needed.
I had a very pleasant experience working with Simon Parker. For customer he provides very good service and on the other hand as a sales person he is very consistent and convincing. I am totally satisfied with his service. Overall Tripod is excellent.
Dear Salah,
Your kind words are so greatly appreciated. We are glad we could help you with your travel plans and offer you the best fare. We sincerely hope we will be able to help again for your next travel needs.
Kindest regards,
Team Travelopod
I have been waiting for my flight cancellation refunds and its been over 4 months now since I cancelled my tickets and I have not yet received my refunds and now they are saying its going to take 4-6 weeks more to process my refunds which just adds up to their bad service. It seems that they are rotating customers money and deliberately delaying the process of returning customers their own money.
I "stumbled" on your site when I was unable to submit a booking with SWA. Since I'm basically a Southwest customer, I so appreciated Neal's kind help in walking me through the steps and his patience as I stumbled. I'm glad to know about your service and will turn to it when SWA doesn't provide good choices. Thank you.
So my huge family of 14 have been looking for great deals on flights to Mexico so when I saw this agency online for great cheap flights I decided to call them. I spoke to someone and gave him all the information he needed for flying. He told me he would call me with a deal within 24 hours. He even gave me his email if I needed to contact him. So he never called me back and after 2 days I decided to email him. He never responded until 2 days after that. He said he is still checking. Only her once from him. He then calls me back 5 days later and says he was sick and apologized and said he is going to check for the flights again and would get back to me within 2 hours! Well 8 hours later and no word! Don't trust Travelopod! Horrible Customer Service!
Rickey Brown was great to work with. He was prompt with responses and answered all questions to my satisfaction. I felt reassured that my booking was complete and handled expertly. I recommend him for anyone and will certainly use his services for my future bookings.
Dear Judith
We appreciate your kind words so much. Rickey was happy to help you with your travel needs and offer you the best fare and service. We look forward to help you again for your next travel needs.
Kindest regards,
Team Travelopod
Don't ever use Travelopd, the agents are big lyres,,, they just know how to get the money out from customers, they don't care about any customer services... they will not help in solving any problem rather will blame on you or the airlines for your issue. I was traveling alone with an infant even then they didn't care to listen my problem or solve it..
I worked with Kevin Copper on flights for my wife and myself and he was able to provide the required fights and times at a comparable price if booking direct with the air line. He was very efficient and polite during the entire booking process and verified all information to ensure all was correct. He was a great representative to work with.
I needed a assistant and getting my boarding pass and Anna was a great help she's an excellent worker everything went very well with the boarding pass you gave me to use. It's a great experience to have someone to work with you that know that job.
I called travelpod and spoke with one of executive who didn't know how/what to speak to customer. I asked him to check fare for my requirement. After few minutes, he said fare. I said i am seeing less price in other websites then immediately he said OK THEN GO AND BOOK THERE in very rude. I don't know how they got good review with executive like this. I didn't book ticket in travelopod because of him only. This shows their customer service
Dear Customer,
Please accept our apologies for the services you have received.
Could you provide us the date and the number you called from at care@travelopod.com mentioning your name and complaint and we will look into the matter and see what we can do to make this better.
Kindest regards,
Team Travelopod
I book flights for my friends for $2500, because of some reason they sent back from airport. I am talking to travel o pod from 4 months. They told me they will refund my money back but I have to pay taxes. I paid $1200 takes again to get my money back. They are giving excuse billing cycle and all that. Is your billing cycle for 4 months. I meet my whole money back. You are fraud cheating people
Dear Malkeet,
Sorry to hear about this experience. Request you to please share your booking ID or your contact details so we can work to help you. We have gone through the remarks and concern raised by you. We are keen to resolve this. We make sure we will take the concern with utmost priority to provide you with the correct details as soon as you shared the booking details with us.
Kindest Regards,
Team Travelopod
Gordon was extremely helpful and did a great job getting us the best rate for a complicated multi city travel itinerary. He was very patient with us and ensured that we got the best deal. Very happy with him and Travelopod and have always use Travelopod for all our travel needs
My customer service representative, Grace Wilson, showed superior customer service skills during my flight travel planning. She wound absolutely be the reason I would use this service again. Very personable & made the travel arrangements easy. Thank you again Grace.
Dear Denise,
Thank you for sharing a great feedback! We're glad that you enjoyed booking with us. Thank you for being a valued customer.
Kindest Regards,
Team Travelopod
I'd query about my reservation and ticket details not reflected on airline's site. When I called travelopod, Melvin helped me with all the details and I was able to locate my reservation. Melvin also helped with few other things and I was quiet impressed with overall handling of call.
Dear Harshad,
Your kind words are so greatly appreciated. We are glad we could help you with your travel plans and offer you the best fare. We sincerely hope we will be able to help again for your next travel needs.
Kindest regards,
Team Travelopod
Are you looking for cheap flight tickets? Look no further! Amazing airfare and travel deals on all airlines are here at Travelopod. Call now!
Dear Paul,
We appreciate your kind words so much. Sebastian was happy to help you with your travel needs and offer you the best fare and service. We look forward to help again for your next travel needs.
Kindest regards,
Team Travelopod