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TreeHugger has a rating of 1.5 stars from 56 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about TreeHugger most frequently mention post office, royal mail, and customer service problems. TreeHugger ranks 83rd among Environmental sites.
I would like to say, thank you to TreeHugger, for letting me cancel my order due to financial issues and then for sending me a bracelet for free, because I really believe in their cause. Emily is a lovely lady who was prompt in answering my questions and very understanding. I will use them again in the future, Frances
Total scam. Ordered bracket 3 months ago as was touched by the borrow the Australian people and animal kingdom faced. Never felt so stupid. Bracket has never arrived and I can't even get logged into the website to check delivery. Clearly a scam. Feel very annoyed at myself for being sucked in. Never again. Don't make the mistake I made! Do not order from this website.
Arrogant customer service, refuse to refund me even though the article has not left USA yet... after 3 months
I orderd 2 bracelets soon after the Bush fires. I amm Still waiting for them. Please csn you refund my money.
So after months if waiting to receive a bracelet i ordered in order to help the fires which happened in Australia a few months back ( help restore koala habitats) after multiple emails and asking for a refund, so i could donate it to a charity which i know is legit and it will actually help. After asking for a refund it finally arrived in the post a week later.
Do we know they are helping the environment when we purchase the bracelet? Anyway so the bracket finally came, great i dont think its amazing quality so i dont know why it took so long to find the "materials" its a piece of plastic holding the bracelet together which is as thick as dental floss...
Also theyre supposed to be raising awareness of environmental issues. Plastic does not decompose so why is the bracelet made from plastic...
Please just save your time, patience and money and donate the money which you are going to spend on a bracelet and donate it too a charity, please. One that will take all of your donations.
TREE HUGGERS ONLY DONATE $1 OF YOUR PURCHASE AND KEEPING THE REST! SCAMMM
Tip for consumers:
Don't purchase from the “legit” company!!
Save your time, patience and money.
Products used:
Koala habitat bracelet
I finally got a little extra money so I ordered a bracelet. Like everyone else, 3 months later I still HAVE NOT RECEIVED IT!
I bought a bracelet and absolutely love it! I also love that a tree is planted for each purchase!
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