Trendyol

Item was defective - multiple seams ripped the first time I wore it. Was only out running errands, and it fit me fine so not like it was tight and pulling the seams. Just really bad quality. Trendyol wouldn't even entertain any kind of exchange or refund despite me showing evidence that it is clearly the item that is defective. Bad quality and worse customer service, strongly recommend NOT going near them.

I bought these shoe for 319AED and the came in about a week
The wher the worst shoes I have ever bought
The are fakes and verry bad quality fakes
The pictures on the site made them look good
1 star do NOTT recomend

Worst service by trendyol placed order on 25th order to be delivered on 5th but until know its under process… this site sucks… never order from this site they are never on time neither their assistant know when your order ll be delivered… worst service trendyol..

In first time i am so excited, because it's first time i shooping from anoyher country, but i love they give fast cargo

I ordered item but didnt recieved full item and cannot return or didnt received any refund or coupon and very bad cuatomer service also.customer doesnt have product knowledge as well

So low customer service don't trust them my own experience with them I have ordered and never came to me and the don't refund my money

The order with the tracking number **************, which I placed with the delivery number *******199 through Trendyol from the seller of Great Books, has been standing still on Trendyol Express since 20.04.2023 11:51 in Ankara, which is supposed to be delivered yesterday. The company delivered the order to Trendyol Express on the same day and did its part. When I called Trendyol Express Customer Service, they opened a registration. Afterwards, the official I spoke to from Trendyol chat, unfortunately, did not help and tells me to wait 5 working days for the registration opened in an unpleasant, mocking tone with the customer. 5 working days.
I had to wait another 5 working days for the record I complained about for my cargo, which I had already waited for 7 days, to be resolved. In other words, I have to wait for a total of 14 days, 7 days plus 5 working days (which is 7 days) for the cargo that is still in Ankara. You are at the top level in customer satisfaction. Congratulations. You have raised the bar to such a high level that if I didn't ask about the cargo, it would probably wait for months there and no one would take care of it. I will gladly convey this indiscretion to your management team, to the Social media, to the Consumer Arbitration Committee, to the relevant institutions and organizations.
I guess Trendyol doesn't care about customers anymore, feelings of satisfaction and empathy have been removed, Elite has become an e-commerce platform where there is no difference between being a member or not, and unfortunately the quality level has dropped considerably. This was the last message your friend sent me. Thank you very much for your kind attitude, I wish you a happy and peaceful day, please stay with love. Keep making fun of your customers. You are on the right track. If we don't care about you, rest assured we don't care either. It was 5 working days, it's been 6 working days. You are awesome, keep it up. Now I wrote again, friends confirmed 6 business days. And if there will be a return situation, they are talking about 10 working days. Keep going on.

Έχω κάνει παραγγελία από 11 Μαρτίου. Δεν έχω παραλάβει τίποτα. Στην «Παρακολούθηση της παραγγελίας φαίνεται πως είναι υπό μεταφορά». Η φόρμα επικοινωνίας με το βοηθό της trendyol δε λειτουργεί ποτέ! Δυστυχώς δεν υπάρχει κανένας τρόπος επικοινωνίας με την trendyol, ούτε τηλέφωνο, ουτε email.Φοβάμαι πως είναι απάτη και έχω χάσει τα χρήματά μου. Απαράδεκτοι! Μην αγοράσετε τίποτα από την trendyol.