TRIANGL

I am a size 10D bra and the large bikini top I ordered didnt even cover a nipple! Customer service really unhelpful. Over priced and poor quality. There's a reason they have disabled facebook and google reviews!

My suit was a size large even tho my daughter is generally a medium. Cost $20 to ship and was tiny! When I returned it I paid for shipping again. The company say they never got it back even tho it was sent fed ex. I never got my refund and paid for shipping 2x. What a scam!

Returns with this company are AWFUL. I do not suggest ordering from this company at all, their products are cheap and definitely not worth the money. No one even answers the phones at the American ware house. I wouldn't even suggest giving them one full stare because this company is that bad.

I purchased the pink bandeau zip bikini in March. I haven't worn it since today. The zipper does not stay up. The zipper unzipped randomly when I was in the pool opening the whole entire top of the bathing suit. The bottoms are supposed to run true but feel so small. The bathing suit easily pills. The top of the bathing suit also has wire poking out of the top scratching my chest!

I have purchased a few suits from Triangl. Once a Rina suit, and I loved it so much. I bought two more the following week (Mica and Melrose). The customer service is so helpful when suggesting sizes. Also when I received the mica suit, the top had a weird bump in the fabric, and after talking through the 24/7 live chat and suppling pictures, the live chat customer service passed that information on the the returns department. They sent me a new top free of charge! That's good customer service! I will be buying from Triangl again.

I ordered a couple of bathing suits and waited a month for it. I frequently tracked the shipping and it seemed like it was taking a while because of COVID19, which I understood. However one day I checked the tracking on my order and it seemed like it was really close to being delivered, it was even in my town. However it send return to sender, which I was not aware of Triangl didn't even have the decency to send me an email about this I had to find out on my own, after I spent over a $100 dollars. Customer service was very nice but I am still pissed off.

I have been wanting a triangl bikini since I was 15 years old (8 years ago), but the shipping was too expensive to south africa. Finally, i ordered a bikini in January while travelling in america. I was so excited about it, when it arrived the bikini was just as beautiful as imagined, however the quality was horific. I can't believe a bikini of this cost starts to show wear after the third time? Just by tanning in it, nevermind surfing or doing something active. The stitching started to tear and the underwiring of the top poked through. I don't mind paying this price for bikinis, but then I expect good quality like Seafolly, billabong, or ripcurl. I will be writing reviews to alert others, i really hope this is something Triangl changes and works on. Beautiful, but the worst quality bikini I have ever owned.

My daughter bought a bikini worth approx £100 plus delivery at 15, but was then post purchased slammed with a duty bill of £50 which was not made apparent when she bought it apart from some small print saying duty would be due.
She is a minor and would not for a second expect for the duty to be half as much again! ( nor would i for that matter)
When questioned they passed debt to a rather unpleasant debt collector who hounded my daughter to pay... NOT A NICE EXPERIENCE!

Purchased from http://northamerica.triangl.com/

I had such a positive experience when I ordered my blue Triangl bikini. I didn't read anything just ordered my usual size and paid. They processed the order quickly and it took a bit to get to me (about a month) but once I received it I was so pleased with the quality of the garments. When I tried on I realized the top was too small so I rechecked the site and my order and it said directly on it that the size runs small and to order a size up if wanting full coverage. I emailed the customer returns email and within 5 minutes got a response. The following day I had another question and was emailed a reponse again within 5 minutes. The customer service was absolutely incredible. I will be ordering from them again.

I bought the Ariel bikini because I saw it online and adored it. It was $119, but I decided maybe I would just treat myself. I am a 32c cup size but was torn between getting a small and medium. The size chart wasn't all that helpful. I didn't want it to be too big so I ended up ordering a small thinking that it would fit because I am a small C. They charged me $20 for shipping and then another like $5 in taxes. I received the item and the quality isn't even that nice and the top is kind of small on me. I want to exchange or return it but knowing that they'll charge me another $25 and I still won't be satisfied isn't even worth it. I'll end up keeping the suit and probably trying to sell it. I will never order from them again. Overprices, overrated, and a waste of time and money.

I have tried in every way to follow up on an order. The email system is ill conceived and inaffective. I have asked why I was never informed as to why my confirmed order was never sent(although charged and paid for) and why I was never notified of its sudden unavailability. I would never had ordered this for my daughter had I read this site prior. Customer service is horrific, abiguious and heartless. I will do all I can to cancel this order. Do not put yourself in this position.

I ordered 3 suits in different sizes because I did not know how they would fit on me-none of them worked and I was given a full refund by Triangl. Fedex still charged me $100 in dutes and import taxes-I have tried to fight it for almost a year-even filled out a ton of paperwork for Fedex w/copies of the returns and credit card statement showing return-Fedex would not drop charges, so I just had to pay $100 and I do not even have a bathing suit-do not order if you feel you may need to return-you will be stuck w/fees!

Bought several bikinis to try on and return- didn't realize I would have to pay $15 to return to company... for a $180 swimsuit with $20 shipping, you would think returns would be free. Arrived on time but ran SUPER small-something that wasn't disclosed on their website. Also, the quality of the bikinis are not what they should be... SUPER low cut (and I have small boobs), ZERO padding (you can literally see nipple), and the fabric does not look that great. Will be surprised if it holds up.

Then, after waiting over two weeks and not hearing from them after I returned the extra bikinis immediately, I reached out looking for an update on my return. They FINALLY started return process... but only after I had to chat with agent and email a bunch of customer service people. Had to provide all the information-they should have already had it in their system. Took me hours to find everything and explain what was wrong-told me I returned wrong bikinis (I didn't) and then they corrected their mistake. The whole process was so drawn out and such a hassle. I will never order from them again and will tell my friends the same-great way to waste $35 on shipping and get a horrible quality bikini. Still don't have my money back (almost $300).

For $100 PLUS shipping, the quality of this swimsuit & customer service are a joke. I bought it at the end of summer so it was a few months before I could try it on. The FIRST time I wore it, the cheap plastic clasp at the back broke in two. Literally not even one wear out of this top. Messaged customer service to see if they had replacement clasps - not even a replacement suit - and they firmly denied any help as their very narrow return period had passed. SAVE YOUR MONEY AND DO NOT SUPPORT THESE CHEAP BUSINESSES! From the photos and complaints here, I am not the only one who was ripped off by their flimsy quality. The material is not even worth $20 at a Target. The bikini is going straight in the trash.

First off, all of my issues started with the fact that their sizing is absurd. The first suit I ordered fit just right but I didn't love the style on me. So, I went to the website to exchange it but the website makes it look like all you can do it return and buy a new suit (I was even told by a salesperson that this is the easiest way for them). Between the 2 orders, I was out over $200 and then had to pay $10 to ship the return. The next order comes and the sizing is completely different. So, again, I request a return and pay $10 to ship it. At this rate, I'm out over $250. With both returns, I had a tracking number and could see exactly when they arrived back at the warehouse. I was waiting and waiting for a refund and both took over 30 business days (their website says 1-2 business days after delivery). I was constantly emailing them with either no reply or some bogus "it will happen soon". The only reason I got my return was because I threatened legal action against the company. One salesperson told me to "stop emailing so much" because "it would bog down my request," like that even makes sense. Anyways, $60 in shipping later I do have the money back from the first order but not the second. DO NOT BOTHER! It is such a pain in the $#*! to get anything done with these people. And from what I've heard, the suits aren't even worth it!

My swimsuit broke after being worn 3 times. It was very upsetting as I loved it! Customer service never responded and I am not willing to repurchase the whole set again. Very mad

I have debated buying a Triangl bathing suit for a while because I'm very skeptical of ordering things online. I spent almost a day going through the sizing and Live Chatting with Triangl representatives regarding what size I would be. All the representatives told me the same sizing, I'm a 34C in Canadian bra sizing and a size 4 in pants so I went with a S++ in a top and M bottoms. I received my shipment faster than I thought but on top of a $100 bathing suit I had to pay another $50 in duties and taxes with FedEx that I wasn't aware of. When I tried the bathingsuit on it was no where close to my size in both the top and bottom. It could literally fit a 5 year old. I suggest if you are going to buy a bathing suit from here to go up 2 sizes and to not go by the sizing chart they have on the site. I will not be buying from Triangl again

This company is all hype.
I brought a bikini for my daughter and it broke within the first use.
It also took so long to ship the season had almost passed by the time it got here.

VERY POOR SERVICE. WANTED TO RETURN AND THE NEVER GOT BACK TO ME. NO PHONE NUMBER, ONLY CHAT WITH AI.

I would have never made this purchase if I knew I would be charged double for "fees" that I was "clearly warned about". Customer service could do nothing more than point me to the same line over and over on their website that states there could be fees. SO DISAPPOINTING.

Not only is the sizing completely wrong, but they are going to charge me even more money to return it to get a bigger bottom size. They completely got my hopes up for it to not fit, I thought I had found what I was looking for, for months but I did not. They take advantage of young girls and eat away at their money.
WORST BUSINESS EVER
DO NOT BUY FROM

Horrible customer service. I paid for over 300 dollars worth of bikinis. I didn't include my apartment number on the address because our buzzer is not connected and this would not help the Fedex driver access our building. I was not home when they attempted delivery so they brought it back to their facility as is the usual protocol for Fedex. I contacted Fedex and they were very accommodating letting me know all they needed was for Triangl to contact them and they could then transfer it to another Fedex store where I could pick it up. I contacted Triangl support with this information and after 48 hours of waiting for a reply was told there's nothing they could do since it already shipped and I should just "keep my phone near me in case Fedex calls to reschedule". I let them know that I still have not received any contact from Fedex and that Fedex has confirmed they just need Triangl to contact them and was once again told "We recommend looking out for a call from fedex in case they reschedule delivery". After asking about next steps if I don't hear from Fedex I have not heard anything and have not been offered a refund either. Scam of a company.

PRACTICALLY STEAL YOUR MONEY A COMPLETE JOKE OF A COMPANY. I have never even bothered to write a review before but this is the worst company to order from. The swimwear is AWFUL and the prices are high. I was given instructions on how to return my items and I followed them. I have sent over 10 emails chasing up my refund. Its been about 7 months and not one email was replied to and I still have NOT BEEN REFUNDED.