I ordered a few item 2/28 and was charged on that day for the items. Today 3/12 I did chat on their site saying where are my items. They responded that my items will be in on Monday and will get shipped out then. What kind of company charges for an item that they don't have in stock for two weeks but immediately charge the customer? Very disappointed!
After all this, two days ago I got an email from Trish McEvoy saying my order had been shipped, six weeks after I ordered it. But, in clicking on the USPS shipment link I discovered...that the order hasn't shipped.
Weirdly, even though Trish McEvoy shared a link for a USPS shipment, that link showed no shipment. But, as it turns out, the company sent my product via Fedex and my product arrived yesterday, six weeks late. I guess better late than never.
This is the worst customer/shipping service I've encountered in a long time.
Hello, I placed an order for Trish McEvoy foundation two weeks ago and since then crickets despite two follow-ups, one by email and one by phone. Now I have to go through the hassle of contacting my bank to get my money back. Do not order from the Trish McEvoy site.
Blackberry & Vanilla Musk. I would not recommend buying this fragrance unless you have it in your hands and can check the quality on site. I ordered an expensive gift set directly from the company. When it arrived. The lotion was divine. So delicious. The perfume however smelt of alcohol and burnt tires. No fruit, no vanilla notes at all. I asked for an immediate refund. Customer service just defended how well selling it is and how they have not received other complaints. Now I have to go through the hassle of shipping it back to get a refund. Definitely dissappointed.
Tip for consumers:
Buy in person. Check the quality to ensure the product smells as described.
Products used:
Blackberry & Vanilla Musk Perfume/Lotion
Love their products! And the services. I enjoyed three little presents they send with your purchase. Lat time I've got beauty booster lip gloss as a present and not it is one of my favourites, the color and the flavor. Looks very natural, though there are little sparckles. Sexy petal is perfect for casual makeup. Absolutely love it!
Smart Makeup Organization - Trish McEvoy has designed a smart, compact way to organize makeup. They have different sized organizers - really they are organizers! Their foundation, blush, eyeshadow, and blush fit into pages that go inot these organizers. Their color palette is perfect for those looking for the modern, neutral look.
Trish McEvoy also offers a great line of fragrances.
After inquiring about an order that was placed 8 days previously, I was ensured it would be DELIVERED the very next day. It is three days later and it is still not here. FedEx tracking indicates it will be here in two more days AND that they received the shipping label request the very same day I inquired about the shipment. Maybe the product will be worth it, but I will not buy straight from the site again. I understand everyone is short staffed, my issue is the obvious lie about the anticipated deliver date. They should have been honest and said they had not had a chance to send the item out yet, that would have given me time to order from somewhere else. Now I am short a requested gift for my daughter.
I am time on this site so I was very worried whether it is a good site but I must say the staff is friendly and helped to choose the right products, the order came on time. I want to order another such set as a gift for a girlfriend and I think she will like it.
Very good store needed women's beauty trivia, here is a great selection of beauty products, which I want to note the rare, not everywhere you can and find these.
As far as I might be concerned, it was a straightforward and advantageous bit of leeway. Since I have visited your site, you are great, however your client care isn't acceptable.
I bought only a couple of items here and I really like them. The service is good and the prices are ok.
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