Parts Unlimited

I purchased a used engine from these guys that was advertised as a "Ford Motorcraft rebuilt" with very low miles on it. (invoice is clearly marked "New Ford Reman"). Upon receiving it, it was painfully obvious it was NOT an OEM Ford unit, but was instead a cheap parts store reman engine. I immediately contacted them and made them aware of this fact. I was told then that they would stand behind it regardless, no problem, don't worry, etc... We did not have any extra time on my side, so we decided to go ahead and install it in our customer's vehicle based on the assurance that they would stand behind it. Fast forward about 7-8 months and of course the engine failed. We contacted them immediately and reminded them of their so-called guarantee. They still indicated they would take care of it. To date, I have made no less than 8 phone calls to Pat, the manager, and emailed him a number of times. Always the same story (they are trying to get the engine warrantied through the rebuilder, haven't heard, will call, etc...). We have been blown off and I am sure they have zero intent of making good on their promise, so I am out $2500 (I even covered the labor for my customer to install a GOOD reman, which cost me an ADDITIONAL $2060!). I give fair warning to anyone buying anything from these guys-DO NOT TRUST THEM. They will screw you over and laugh all the way to the bank.