I like True Value in our area, at least. The help is excellent, the products for a hardware store are top of the line. Costs a bit more than Home Depot, but quality of goods is superior. I like Home Depot as well, but rate them with 3.5 stars because they deduct a percentage of each sale when you return items and too many of their items are less than quality. True Value, however, accepts returns at full value. Both stores offer 10% discount for veterans, which I appreciate. Edit: since writing the above this store has changed hands or managers. The original and exceptional help is gone, the place is way too loud with background music that isn't calming music and the service is not as good as before. I drop them from a five star to a three.
I have shopped True Value when I am in a bind and they are close but that is very rare because they are much more expensive then say Lowe's or Home Depot. Plus they done have a very large selections of product. I don't recommend then at all unless you are in dire need for something and it is a common item.
Love this place always has awesome things to look at if you want to start a project on. I love the site it is very user friendly
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