Trusted House Sitters
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Trusted House Sitters

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Texas
1 review
0 helpful votes
Follow Elise V.
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We have been pet sitting with Trusted House sitters for over a year now. We have enjoyed our pet adventures and the ease in which we can look over the web site filled with delightful animals and enticing places at our fingertips. Thank you.

Date of experience: November 27, 2019
GB
1 review
1 helpful vote
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A brilliant year!
July 19, 2018

We've just returned from another hugely enjoyable 9 days away, courtesy of Trusted House Sitters.
Using the site to link up with like-minded people has been a dream for us. The house-sits have all been reliably represented and the team at THS set up useful reminders for our house-sits coming up. We can't fault the service.

Date of experience: July 18, 2018
Texas
1 review
2 helpful votes
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When our friend told us about Trusted Housesitters we were a bit skeptical. The whole thing sounded too good to be true! But once we looked into it we immediately signed up and have been blessed to find this service! Having someone you can trust watch your fur babies while you're out exploring the world is priceless! The sitter we found on this site watched our babies twice and took very good care of them and became a friend! The fee you pay is nothing compared to the price you pay to leave them at a kennel where they can suffer anxiety attacks because of all the noise and maybe not get the care and attention you think you're paying for. Trusted Housesitters makes finding a good pet sitter a much easier and stress free process! We recommend them to all of our friends!

Date of experience: June 2, 2020
Canada
1 review
0 helpful votes
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I have been using Trusted Housesitters for 2 years now - 7 different house-sitters. They have all looked after my 5 cats and house really well. You do need to do your own due diligence of course, when choosing the right cat-sitter for your needs. I do phone or Skype interviews and read their profiles carefully. Trusted Housesitters has saved me a lot of money, but even more importantly, has given me house-sitters who are around the house most of the time, and who love pets / animals, which is different than local, paid, house-sitters who usually have a full-time job to go to during the day.

Date of experience: July 13, 2020
Idaho
3 reviews
15 helpful votes
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Aren't they UK based?
September 10, 2017

I further wonder about this because I called the 213 number and it was a British woman speaking. It just sounds like they have all of these options that you can press, typical automated setup, and Not only was recording hard to hear but there wasn't even an option to speak to someone. Usually with these memberships that you can only buy for a whole year will not give you an any refund. A lot of the homeowner and pet owner reviews online about this company are from users in the United Kingdom.

Date of experience: September 10, 2017
TrustedHousesitters M. Trusted House Sitters Rep
over a year old

Hi Kellie

Our head office is based in the UK yes, however we operate as a house and pet sitting online platform, facilitating thousands of sits, in 150+ countries.

The option on our phone line to speak to an adviser is always on, however if we are all busy helping other members, the line will divert to a voicemail. The quickest way to contact us is via the live chat option on our website, which is almost always instant, or via email (support@trustedhousesitters.com) and we strive to operate to a 48 business hour turnaround to respond.

Our memberships are indeed for 12 months, to really give members a chance to use the community for all of their annual travel needs.

Many Thanks

The TrustedHousesitters Team

Minnesota
1 review
0 helpful votes
Follow Heidi Z.
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I recently returned from a house/dog sit in the beautiful English countryside. It
Amazes me how people can trust a complete stranger from another country but they did and it was such a fabulous experience. I think both parties should definitely skype if they can't meet in person and you should both feel comfortable with each circumstance. I've had two wonderful experiences as a house/pet sitter and I've also made some lifelong friends. I highly recommend Trusted Housesitters, if you want to travel and if you love animals. Sometimes it doesn't involve animals and people may prefer that. I for one love the opportunity to have a "pet" when I am on vacation. I hope to do another sit soon. Thank you Trusted Housesitters for this amazing opportunity to live like a native in another land!

Date of experience: October 2, 2018
California
1 review
0 helpful votes
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I value TrustedHousesitters for so many reasons:

1. The customer service is stellar.
2. The pet owners I meet are interesting people who value the service I provide.
3. I get access to an intuitive system that makes responding to ads and communicating with pet owners an easy process.
4. The website is robust and yet easy to navigate.
5. I get to love animals without the responsibility of ownership!
6. I am able to satiate my wanderlust and stay in exquisite homes.

Date of experience: June 18, 2018
California
1 review
0 helpful votes
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Trusted Housesitters opens up homes all over the world where you can stay in a real house, care for a family pet and see everything of interest in the local surroundings. Travel expenses are my only responsibility unless I choose to eat out or shop. Major Cities which I always wanted to see and enjoy are now a possibility.

Date of experience: June 12, 2018
Oregon
1 review
0 helpful votes
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Wonderful Resource!
November 19, 2019

We tried Trusted Housesitters for the first time this year and were impressed by the ease of the process. We had several qualified applicants for our one month house sit. The couple we chose did a wonderful job, and we came back to a clean and tidy home as well as happy and healthy pets (and houseplants!). Their communication was excellent, and their detailed questions helped me assemble a house sitters' manual that they felt was very helpful. We look forward to using this service again! We also look forward to providing pet sitting services in the future for other appreciative families.

Date of experience: November 17, 2019
Canada
1 review
0 helpful votes
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I found this site while frantically searching the Internet after a pet sitter I had hired cancelled on me a few days before I was leaving to go on vacation. When I found Trusted Housesitters I thought it was too good to be true. Its been a life saver. I cant overstate how wonderful its been and how many great people Ive met. I love paying a flat fee per year and knowing I have access to a huge pool of people who truly love animals. Even when Ive posted sits at the last minute Ive always been able to find someone. Cant say enough great things!

Date of experience: May 7, 2018
Canada
1 review
0 helpful votes
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I belonged to Trusted House Sitters for almost a year before I had the need to use them. I found the website somewhat difficult when creating my profile. My first and only experience with sitters went very well. They were what they presented themselves to be and we came home(early) to a sparking house, happy doggies, and even some volunteer shopping on their behalf in light of the coronavirus and a self-isolation on our part. I am concerned with the negative reviews of the site. I was under the impression that damage, etc. by sitters was covered by the insurance provided with membership. If the review is reliable, I think to not remove the name of a totally unsatisfactory sitter is unacceptable.

Date of experience: March 20, 2020
Ireland
1 review
0 helpful votes
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Have completed several house sits now and have really enjoyed the experience. Love to travel, so THS offers an excellent opportunity to stay in different locations worldwide whilst indulging in pet care away from home. Have met some lovely people too along the way so can happily recommend.

Date of experience: July 2, 2018
Canada
1 review
0 helpful votes
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We are a recently retired Canadian couple who joined Trusted last year as a means to spending winters in the south without having to spend our children's inheritance on hotels. We signed up as both homeowners and house-sitters, and we could not be happier. We loved both of our housesitting experiences (one a hobby ranch with 40+ animals and the other a beautiful home with talking parrots), and we were perfectly happy with the couple that cared for our house and dog. Trusted's vetting procedures gave us confidence, and indeed there were no surprises. The sheer number and variety of opportunities that come directly to my inbox every day means that we could be doing this year round... We highly recommend this service.

Date of experience: May 4, 2018
Canada
1 review
0 helpful votes
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A great service
February 28, 2020

I've been using Trusted Housesitters for the past 18 months, and have excellent sitters every time. This is a great service that helps people feel confident that their homes and pets are well cared for while they are away.

Date of experience: February 28, 2020
Canada
1 review
0 helpful votes
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We love THS
June 23, 2018

Good value for money. We've stayed at amazing places and met lovable dogs (and nice pet owners too) through THS. Members since 2016. Excellent support through website and useful tools (Welcome Guide). We've told many people about this service.

Date of experience: June 22, 2018
Iowa
1 review
0 helpful votes
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I've been on THS for about a year because I thought it would be great when I'm traveling to pet other people's animals while I'm away and missing mine. But I didn't have an opportunity to pet sit. Then I needed a pet sitter and it was such a relief to leave my home and my animals in such loving capable hands! I enjoyed my trip more just knowing my home and pets were being loved and well cared for just like I would do.

Date of experience: December 2, 2019
GB
1 review
3 helpful votes
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Yes, it can sometimes be hard to stand out in the crowd of other excellent housesitters, but if you persevere and are friendly, enthusiastic and approachable, this is an excellent experience, backed up by a great service from Trusted Housesitters. I have really enjoyed my assignments, and met some lovely people and their pets. My simple advice is to go into it with your eyes open, do your advance research of where you are going, and ask lots of questions of your host if you are at all unsure. This really is a mutually beneficial service, so enjoy it!

Date of experience: October 1, 2018
Texas
1 review
0 helpful votes
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Trusted Housesitters has allowed us the freedom to travel while knowing that our pets are comfortable in their home, not lonely, and being well cared for. We've been using the service for over 2 years, and we have met so many amazing people who love taking care of our animals. Simply post your dates of travel and review all of the applications you receive, picking the sitter you feel most comfortable with. We have continued relationships with several of our pet sitters. I would highly recommend this service to anyone who likes to travel who has pets. You can now travel with peace of mind.

Date of experience: December 20, 2019
Spain
1 review
0 helpful votes
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In August we will have been members for two years. We've had sits lasting from just 5 days right up to an 11 week sit. We've had sits looking after just 1 cat right up to a sit with 1 dog, 3 horses, 6 budgies and 10 chickens. Sits with 10 cats, sits with 7 dogs, and various combinations inbetween. We've sat on three different continents. Trusted House Sitters has made this wonderful life possible, and offered support when we've needed it. A great company to be part of and hopefully we will stay active members for many years to come.

Date of experience: July 9, 2018
Minnesota
1 review
10 helpful votes
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I've enjoyed the dog/cat and house sit experiences I've had through Trusted Housesitters. They gather information for the owners to help me make decisions about whether or not a posting is suitable for me and my experience. I think they do a very thorough job - asking the right questions of both the owner and sitter so we can have a good idea about to what we are committing. I hope to have many more pet sitting experiences with this great service in the future!

Date of experience: August 6, 2020

Overview

Trusted House Sitters has a rating of 3.2 stars from 999 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Trusted House Sitters most frequently mention pet owners, great way and wonderful people. Trusted House Sitters ranks 1st among Classifieds sites.

service
87
value
86
shipping
15
returns
20
quality
71
+175