Trusted House Sitters
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Trusted House Sitters

How would you rate Trusted House Sitters?
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Canada
1 review
8 helpful votes
Follow Analise I.
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Super easy, lots of sitter options when you put in your dates so that you can easily find someone you feel comfortable with. It is a lifesaver! Highly recommend.

Date of experience: January 1, 2020
GB
1 review
0 helpful votes
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Easy website
September 8, 2018

Have done a number of housesits via this site and have not been disappointed. A couple of udpdates could be done with messaging but the site is dependant upon clients doing the right thing, ie messaging potential sitters back and vice versa. All in all I am happy with this site.

Date of experience: September 8, 2018
North Carolina
1 review
0 helpful votes
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I joined trusted housitters after doing extensive searching on the web. I am very pleased I joined housesitters international. I wanted to see more of the USA. I wanted to experience the real people and the places. Hotels are just not the same. I also do love animals. They love you so unconditionally. You feed them, brush them, hug them and take them for walks and they think you are the best. Such a morale booster.

I started receiving house sit notifications from the moment I joined. The website is easy to join. The housitters have all been amazing as well. The team at housesitters are available 24/7. They are so helpful and respond so quickly if you need a personal chat.

I can highly recommend to anyone to being part of this wonderful experience.

Date of experience: October 9, 2018
GB
2 reviews
0 helpful votes
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Another good sit
June 19, 2018

Thanks to Trusted Housesitters we have just enjoyed a week in the Cotswolds looking after two lovely dogs in the peace and quiet of the countryside. It is so easy to find a housesit and we have had three in our first year and all have been excellent. Off to America in September.

Date of experience: June 19, 2018
Oregon
1 review
0 helpful votes
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Trusted Housesitters: They were so helpful when I didn't understand some of the directions and how it worked. They always answered my emails and answered my questions very politely and thoroughly. Also I was able to talk to a representative on the phone who was also friendly and helpful. They even helped me post some of the pictures when I was having difficulty. I was fortunate to get a wonderful petsitter for my dog and apartment.

Date of experience: November 29, 2019
California
1 review
0 helpful votes
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Although I am new to this platform, I have had such a wonderful experience that I am going to look for more sits and wonderful pet and house sit experience. Presently, I cannot have my pets with me as I am in the US to start a business and my family remains in my home country with our pets. I miss not having pets around me as well as the peace and quiet that comes with a sit. I loved it and recommend THS to any pet lover that wants to render a decent, reliable and safe service to our fellow pet-lovers.

Date of experience: November 7, 2018
Canada
1 review
0 helpful votes
Follow Sherry M.
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Everything was great about this sit. Cristine and Tom have a super comfortable home, lovely small backyard and two friendly, one super friendly, cats. Their home was well organized with everything we needed, and the BEST bed pillows in the world! Gig Harbor and the surrounding area is beautiful with lots of things to do and see. If the timing was right we would not hesitate to help them out again. (The app is not allowing me to upload a photo. In our THS photos you will see Phil walking the cat Juji. Yes, Juji loves her leash.)

Date of experience: October 17, 2018
France
1 review
15 helpful votes
Follow Sharon P.
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I let a house sitter into my house through trustedhousesitters not knowing that he was filthy and scary. Luckily I stayed in my house next door. I needed a house sitter as I was renovating and needed to travel to find things for the main house... After a while my house began to smell. It was the gite. When I confronted the house sitter he didn; t clean it but offered to leave. It took 2 weeks to get rid of the filth and smell. I complained to trustedhousesitters and also noticed this house sitter had made up more references while he stayed with me and I told them of this... instead of appologising they struck me off as it is against their code of conduct to stay in a property while a house sitter was present. I didn't realise this. But the house sitter was also in breach. I understand he is still available to sit at your home anywhere in the world.The moral is you cannot complain. And house sitters can do what they want...!

Date of experience: February 26, 2018
TrustedHousesitters M. Trusted House Sitters Rep
over a year old

Dear Sharon,

I am really sorry to hear that you remain dissatisfied with the outcome of our complaints investigation as discussed today.

Please be assured that we have thoroughly investigated this complaint in a fair and unbiased way, taking into consideration information and evidence submitted by both members.

We never take the decision to suspend a member lightly, however, I am sure that you can appreciate all members need to abide by the Code of Conduct in order to keep the community a place of trust.

The site ethos works on the basis that it is a win-win for both members. Sitters care for your pets and home whilst you are away in exchange for the companionship of pet's and the chance to live like a local.

The owner and third parties being in residence during a sit, and/or the sitter assisting with work can sometimes lead to issues arising, as in this case. This is why to protect the privacy and security of the sitters during the sit, we ask that owners and third parties are not in residence in the property at the same time as the sitter.

During the course of our thorough investigation, some serious issues did come to light in regards to direct breaches to our Code of Conduct, which resulted in the suspension of your membership with a pro-rated refund of your membership fee.

The sitter conduct has also been investigated in line with the Code of Conduct and all appropriate action has been taken.

I can categorically assure you that we take all complaints very seriously and the Code of Conduct applies to all members of the community and is strictly enforced. However, it is a rarity for any members to have reason to raise an issue with one another.

The TrustedHousesitters Team.

California
1 review
1 helpful vote
Follow AnneMarre B.
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Though it wasn't a good start for me when I first used the site, its been a wonderful experience so far. On my first experience, my sitter canceled on me last minute. Then I ended up with a mediocre sitter to replaced that last minute cancellation. From that experience, I wanted to stop using the site. However, I somehow changed my mind and gave it another shot. From then on, its been a blast! I've been loving the sitters I ended up booking. The site has been a life saver to me! Definitely a clever invention!

Date of experience: January 21, 2020
California
1 review
0 helpful votes
Follow Marsha B.
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We were recommended to Trusted Housesitters by friends who have used their services for the last 2 years. This company provides an excellent win win service. We just completed our first housesit and it was great. The house was big, beautiful and comfortable. The dog we cared for was incredibly adorable and well trained and it was in a great location for great people, food and activities. We were able to stay in a lovely home at no cost and provide a service for the owners. Win-win. I've recommended this THS to many people.

Date of experience: September 18, 2018
France
1 review
0 helpful votes
Follow M M.
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I just saw a comment saying Trustedhousitters post fake listing on the website, well my personnal experience is I got to go in holiday twice in London in a big house keeping nice cats for even nicer owner, ones in switzerland, just weeks ago in a big house in the France countryside with the most adorable dog ever, and I'm leaving in few weeks for a last minute weekend in Vienna, all that never having to pay an hotel or an airbnb!
Plus I really got lucky to met extraordinary people all the time, only great experiences and I recommand it to everybody! Don't hesitate one minute!

Date of experience: July 2, 2018
Texas
1 review
0 helpful votes
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What a Way to GO!
November 30, 2019

I began my petsitting at Trusted Housesitters last year and it has enabled me to cross off three things on my bucket list: Seeing the south of Spain, going to an important wedding in England, and singing at Carnegie Hall in NYC. The pets have been sweet, the owners accommodating and generous and the surroundings wonderful! SO happy and grateful!

Date of experience: November 29, 2019
Florida
1 review
0 helpful votes
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LOVE THIS WEBSITE
August 9, 2020

I had a house/pet sit in Paris over the Christmas Holidays and loved the experience so much I wanted to do it again. After seeing some facebook ads and doing a bit of research I discovered that international house/pet sitting is really a thing. I liked what I saw on the trusted housesitters website and subscribed to be a sitter. Due to Covid, I'm not traveling overseas currently but have been chosen for 2 of the 3 sits that I have applied for in my home state. Its been a great experience. Nice homes and wonderful pets. Some of the sititng opportunitues abroad look amazing and I'm looking forward to applying for some of them post-pandemic. In the month since I've subscribed Ive already gotten my money's worth and I think its a great platform that provides great value. Highly recommend.

Date of experience: August 8, 2020
GB
1 review
0 helpful votes
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If you like to travel and you like animals then this is for you. It doesnt matter what age you are, you will find a housesit that you can manage. Ive been finding pet/house sitting assignments for two years now and it just keeps getting better. You can travel to other countries or go to different parts of your own country. You stay in neighborhoods not hotels and you really get an insight into how the local a community works. Trusted Housesitters is totally professional and the website is simple to manage.

Date of experience: June 5, 2018
Florida
1 review
0 helpful votes
Follow Heather M.
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I have been a member of Trusted Housesitters as a homeowner since 2011, and have found some wonderful housesitters, some of whom have stayed multiple times at my house, and we have become good friends. My cats have always been well looked after, and I have not worried about them while I am away. My experience has mostly been positive, and I have always been able to find a housesitter on this site, even at short notice. I have also done one housesit myself, where I enjoyed the company of 2 lovely cats, and I intend to do this more often in the future, as I miss my own cats when I'm traveling.

Date of experience: November 28, 2019
Canada
1 review
8 helpful votes
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We had a great time over the 5 months we sat Bosco in SE Kelowna. The loghouse area is beautiful, close to ski hills (45min) and trails and the mall/downtown (10min), which inspired us to move to Kelowna! Bosco was a very low maintenance dog to care for. Easy food routine, doesn't need very long walks and likes to be outside guarding the house. We had so much fun playing with him in the snow/fetch everyday in the big backyard. We would definitely recommend sitting Bosco!

Date of experience: April 25, 2020
New Zealand
1 review
1 helpful vote
Follow Veerle G.
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I already did several house sits through trusted house sitters and each time I had a great experience. I love to travel when looking after someones pets as I miss my own pets when I travel and it gives me the chance to experience a country from the local perspective and not from a hotel or hostel. I love to talk when letting out a dog or meet the neigbours and do local things. Recommended!

Date of experience: July 2, 2018
Georgia
1 review
1 helpful vote
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Excellent Site
December 3, 2018

We have used Trusted Housesitters for over two years now and are fully satisfied. It connects people looking for Housesitters to interested and qualified people seamlessly and efficiently.
We are on our seventh housesit and have enjoyed the travel and have met some wonderful people and their pets.
Highly recommended.

Date of experience: December 3, 2018
GB
1 review
0 helpful votes
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Happy Housesitters
September 2, 2018

We have been doing house and pet sitting with Trusted Housesitters since 2015 and we have had a great time in France, Scotland, England, Ireland and New Zealand. We usually suggest that the houseowners interview us on Skype so that they know who to expect.

The best hosts have a meal ready when we arrive and we usually reciprocate when they arrive back from their time away. One host was a bit economical with the truth as to where their home was situated. It was one hour from Dublin instead of being in Central Dublin as the map showed so you need to ask early exactly where they live!

Overall we love doing these housesits - we get free accommodation and the hosts' animald can stay at home. They have the added bonus of someone being in the house for security reasons.

Date of experience: September 2, 2018
Colorado
1 review
2 helpful votes
Follow Dianne M.
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This is a total win-win situation. Happy owners, happy housesitters, and most of all, happy pets. Wonderful trade. I've been sitting with them for over 2 winters and over a dozen housesits, and I've had a wonderful time.

Date of experience: November 14, 2019

Overview

Trusted House Sitters has a rating of 3.2 stars from 999 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Trusted House Sitters most frequently mention pet owners, great way and wonderful people. Trusted House Sitters ranks 1st among Classifieds sites.

service
87
value
86
shipping
15
returns
20
quality
71
+175