Trusted House Sitters

The name does not make it less toxic.
The day before leaving on holiday out of the country, I had to cancel my credit card thanks to unapproved expense from Tricked Housesitters.
After a year, they renew you anyways.
Mucho gracias TH for your subversive approach to renewals, cancellations, etc.
Originally, I would have given Tricked Housesitters many stars for service from the actual housesitters.
After all, people are majority good and chances are low you will have problems.
But if you do. Try Tricked Housesitters customer service.
Ha ha.
I chose not to accept their terms and conditions at the moment of renewal notice to no avail.
And if you do, you accept an automatic a renewal clause burried in the terms.
You are locked in.
Ha ha.
Thank you to my bank for not accepting this shady renewal.
Check Tricked Housesitters answers to negative reviews: a list of programmed rubber stamp empty sleeping pills answers.
The bottom line: little shows integrity at renewal, cancellation and negative reviews.
Not worth the money for the administrative hassle.
Go for a more honest organization.

After two smooth pet sits I had a challenging sit in February in Mallorca, but the house and pet owner turned out to be trying control me in an unlegal way invading my privacy (4 webcams on the premise - filming by a boyfriend while I was away and had not washed the dishes).
Moreover she falsely complained to the platform that I had invited a woman into the house for living there and that I had left the house "upside down", damaged things and not tidied plus shot videos without asking her.
She also violated the ths.com rules by blocking me from communication her on the day of my departure:
I refuted her claims with evidence but the website "Conflict resolver" did not look at my evidence (i. E. a video I had uploaded password protected with the house owner on it feeding the pets was not clicked by them).
THS: com did not forward the specific accusations or photos to me - this way it is practically impossible to answer them.
They blocked me from using the site any more and refuse to refund me for the seven months that I paid for but cannot use the service.
THS.com is fine if all is running smooth. But beware if you are a sitter with a conflict. You are the one who is kicked. It's about their money. They have a scarcity of sitting opportunities but an abundance of sitters. And they behave illegally by not refunding.
The only place where I found the postal address is on their "Privacy" page.
And that is where I will send the invoice to for refunding me.

Reliably excellent! My husband and I live in New England and have traveled to 100 countries over the past 20 years, always hiring pet/house sitters--whether for long weekends or multi-week trips. In 2016, just at retirement, we found TrustedHouseSitters. It seemed too good to be true, but is now our go-to platform for pet/house care.

Each "sit" we have posted has had many, many applications from sitters nearby as well as around the world, allowing us to have lots of conversations and be very selective. Each confirmed sitter (some single, some couples) has exceeded our expectations. They have arrived exactly as agreed, taken great care with our home and two dogs, communicated frequently with emails and pictures, and even dealt with a lightening strike and loss of power as well as a medical issue for one of our dogs.

TrustedHouseSitters has simply added a new dimension to our post-retirement lifestyle. We don't have to budget for pet/house care as we plan our travel--saving us a few thousand a year. Equally important, we have made wonderful new friends from Australia, England, Canada and even our own country. We keep in touch and know we'll see them again.

I will say it's critical to fill out your profile in great detail, including photos. This will help applicants decide if your situation is a good fit. It's also important to review each applicant's profile and reviews so you have confidence in your selection. We always spend time emailing/texting with applicants before making a decision, and also ask sitters to arrive a day early so we can get to know each other before we fly out.

We have never been disappointed--in fact, we have been thrilled. Yes, we have been having sitters living on our homes for years, so the idea of having "strangers" in our house isn't odd or unsettling to us. This is something you have to decide for yourself.

First the good: I have had really great cat sitters and met very decent loving people from this website and will continue to use this site and pay the fee. I have also had one not so great cat sitter but part of that was my fault for waiting too long to find someone and then having to use someone with no reviews. The trick with this site is to only invite/accept people who have a lot of very positive reviews, and this is totally possible with enough planning AND IF you live in a city/location that a lot of people want to visit. They should have several unique reviewers that are clearly not friends/family.

The not so good: One: the messaging part of the site is super clunky. It takes a while to load and in the email notification they send you to tell you got a message there is no summary of the message, which means you MUST GO to the site to check the message and since it's so clunky it's doesn't work well on a phone. They need to copy couchsurf on this and let you see a preview of the message in the notification email.
Two: You need to be super specific with the petsitters. I have a loft bed for instance and even though it's in my profile when I ask people if they really can climb a latter and fit up there, many of them then realize it's no go for them. The one bad catsitter I had claimed she didn't like loft and that's why she decided not to stay at my place and didn't take good care of my pets and plants.

We feel so fortunate we found Trusted Housesitters after looking at other options for having someone look after our cat, Baxter, while we travel. Someone looking in on him for a half hour, twice a day was not an option. Neither was having him boarded or stay at another home. We used Trusted Housesitters for the first time. Posting an ad was easy and I was impressed by the amount of sitters applying and their qualifications and reviews. We found a perfect couple who were from our area but had been Housesitting in Europe for several months and were back in the states to visit family before they returned to Europe for another housesit. Lisa and Scott were a pleasure to meet and we felt very comfortable leaving our cat, Baxter, with them. Lisa sent pictures and updates on a regular basis which was reassuring and we were happy to see how comfortable Baxter was with them. When we returned after a long day of travel, they had a gift basket and dinner prepared for us. We already have two more trips planned for this winter, one for six weeks the other for four, and we were able to arrange housesitters for both trips. We look forward to working with Trusted Houseitters in the years to come.