Trusted House Sitters

We enjoyed staying at Juliet and Martin's farmhouse. The accommodation is old but comfy, especially at night with the wood stove burning. Picking and eating field mushrooms, fresh apples, raspberries and blackberries was a lovely treat. Chilli the cat is very affectionate and we fell in love with Cassie the dog who never seemed to run out of energy. You definitely need a car for this one as it was so far from everything and everyone, except the lovely, friendly neighbours up the lane.

We have used TH house/pet sitters three time in the last year and have been very lucky to have had responsible, clean and caring sitters. Using their website and app is another story. Both are extremely non-intuitive and often take you to screens that have nothing to do with what you intended. They both look like they were written by someone who was starting their first job out of tech school. It is so bad, that we had a person contact us about when to come to sit a month after we had rejected them since we had already accepted someone else. This was very embarrassing for both parties. Other reviewers have shared their horror stories about bad sitters and so far we have been lucky. We will probably continue to use the service when Virus passes and people can travel again.

I live in New York City, where I have three small dogs who have never been boarded. I'd always relied on a family member but her job and location changed, and with that, given the cost of pet care in this town, my ability to take long vacations all but disappeared.

I was very skeptical when I first heard of TrustedHouseSitters, because a pet sitter who would work for free sounded much too good to be true. But because I don't want to board my dogs, I signed up with the site and published my vacation dates. I was incredibly impressed with the caliber of applicants and my biggest initial difficulty was choosing among the many excellent sitters who responded.

I have since used TrustedHouseSitters several times. In all cases, I was able to find friendly, dedicated, dog lovers who got on well with the dogs and who allowed me to keep my plans while knowing that my pups were in good hands.

I was referred to this site while posting on Facebook to find a cat/house sitter. I've typically paid $15 per day for someone to come and watch my kitty, but she really loves being by a human's side all day so having someone stay here is ideal. This website and service is saving me hundreds of dollars, and I love that you can post reviews like on airbnb. I also like that there's insurance in case something gets broken or goes missing. I have been recommending this service often to my friends who travel and love pets like me!

After retiring and then having to say goodbye to our last elderly dog life was strangely different. We were suddenly free to travel after years of caring but were missing the company of a furry friend. TrustedHousesitters has filled that gap perfectly. We can travel the world and at the same time enjoy the company of an animal whilst making new friends and being helpful to owners. The staff have been super helpful, the site easy to negotiate and to date we've had some wonderful stays in Guernsey, Italy and the UK. Thank you TH for making it all possible. (We're just off to pack for our next adventure!)

We joined TrustedHousesitters at the beginning of 2018 foolishly not realizing that they would be asking for extra confirmations that cost money. We also were ignorant of the fact that many places require for you to have a car, and that you are in "competition" with THOUSANDS of other applicants, all who have more experience than you. It's an uphill climb.

We gave it a-go though. It was a fair amount of money to just toss out the window. We made contacts, we created a video, we got the background checks, we asked friends to vouch for us, and we created a thoughtful profile - and even contacted their customer service.

But at this point, I think they are well-saturated with home-sitters and homeowners; so beware. Unless you are in a metro area that's very popular, independently wealthy, I would not get your hopes up. I wish I had avoided it all together.

Trusted House Sitters took a brilliant idea and figured how to make it work for their members. They provide help by phone if you are new to the site. Once used to the site, I have found it very easy to use.
It is wonderful to be able to travel without worrying about leaving a beloved pet behind, moping in a boarding kennel. For the sitters, what an opportunity to travel, enjoy animals, stay in comfortable homes or apartments, and not have to pay expensive hotel costs. I have had 2 sitters, and my dog and home both were fine when I returned from my trips.

Some good some bad.
Their customer service is the worst ever. I've been on the site for 10 years and had some wonderful people come and stay with my dogs. There were two that were not so great. One guy managed to let my little dog out of the house and shop owner on a busy street found him. Recently my sitter put an 11-year-old Chihuahua in a bicycle basket without being tied down and she jumped out and fractured two ribs. Since I have been a member of the site for 10 years they have just automatically renewed my membership and never told me that I could upgrade that would include accident insurance. So far the vet cost me $400 and this is just day one! Be very careful with who you pick. Some people are in it for the vacation and don't have that much experience with dogs. In this case I cut my visit with my son daughter-in-law a new little grandson short by a day to get home to my poor little girl doggy