Trusted House Sitters

Very pleased with the service, with understanding of my question, Thank you. I will recommend you to everyone!

I wrote a review below about an incident with a racist, abusive host and the way that it was handled by THS. THS has continued to insist that this is false. Every single word in that review is true. In fact, here is the email I just wrote to THS when I saw they tried to get my review removed:

"Every single part of this review is true and I will continue to repost. I have an eye-witness account of each item mentioned and this witness happens to be a host on your site. I will provide that witness and their number to TrustPilot and to anybody else who asks. In fact, although you were too lazy and unethical to do your due diligence and call the witness provided, several of the people who booked me to housesit have a bit more humanity and did indeed call that witness. When they realized that THS was without a doubt on the wrong side of this issue, they followed me to another site and have booked me for the days originally agreed to. Because of your negligence, my 1600 followers on LinkedIn know what THS is all about (not in a good way) and thousands of people have seen my review scattered over various review sites. Next time, I recommend making a 5-minute call instead of going to war. You've done your company a great disservice."

There appears to be a pattern of THS making no attempt to investigate matters and bans anybody that may speak up. After I wrote my review, they suspended my account (still waiting on my refund but will not hold my breath). Not once have they called me nor have they called the witness I provided. This is a highly unethical company and they will not be there for you should a problem arise.