Trustpilot

Only positive reviews are accepted; the negative ones are removed without an explanation or asking you for a proof. Emails are generic and have nothing to do with your email to them. Definitely I can not trust it for reviews. Likely the companies pay them to keep only positive reviews.

They deleted all my reviews, positive and negative, after leaving a bad one about a big phone company. To be more precise, they banned my account deleting all the reviews in it. They didn't even bother telling me, I found out myself months later.
Is this an acceptable behavior from a company that blathers on about ethics?
Not at all in my opinion.

I've had my account for quite some time. 63 reviews and a 64th added yesterday which was removed due to apparent perceived issues. A 5 star review for a watch company I purchased from. I even sent Trash Pilot my receipt and still the review was deleted. They can shove my help right up their behinds. Deleted my account and won't use them again.

They are full of $#*!. Supporting scam and spam companies by deleting legit reviews. Account got deleted because suspicion as i was bot, leaving negative reviews. Basically, if you use less than 3 stars your reviews is gonna be deleted.

Trustpilot was a Danish site in the beginning. It worked as it should. They published reviews. Over the years Trustpilot started deleting review due to business complains. Now the are terrible deleting profiles. They just call it spam when the content do not fit. Trustpilot isn't any longer what it was, why the rhetoric "trust" just don't apply anymore. 1 star for a scam buisness in my opinion. Complain trustpilot, you just got a mild version of my opinion of you.

I recently had a bad experience with Kraken and left a review on Trust Pilot. Kraken sent an email telling me they are closing my account for a security reason (that they wont tell me) and I am to withdraw any funds in 72hrs, then they said we hope you understand! Understand what I asked, no reason was given so I don't know what I am supposed to understand? I put a review on Trust Pilot and Kraken replied to my review and said if I gave them the ticket # to my case they would look into except there is now way to get a hold of Bea in support, she left no contact info. How the hell am I supposed to give you the ticket #? Never mind you already know who I am so cant you just look into it?
Trust pilot just took my review down of Kraken down because they couldn't confirm it. I copied the whole email from Kraken what more proof do you need. They probably couldn't get ahold of them either is my guess. What a joke they both are.
Steer clear of both is my opinion.

I posted a genuine review over 6 months ago, provided photo evidence and proof of purchase, they have today emailed to say it's fake😂

Trustpilot is NO LONGER TRUSTWORTHY

Trustpilot isn't trustworthy for consumers, it's for companies to buy Trustpilot plans in order to control their reviews. EDreams is not a company it's a scam but after writing my review to warn others about their scam, Trustpilot sent me an email representing eDreams questioning the validity of my review. Now I know: Trustpilot is no different than Yelp (who also solicits business to pay to remove bad reviews and stop hiding good ones.)

I rarely review and gave a very good review of SCS which they have removed unless I send verification of purchase which I won't do as I won't send a receipt that shows address, payment details etc. It also says proof of
Purchase optional.
Ridiculous

I have wrote A few reviews for trustpilot. They suspended my account and told me that they found that I was getting paid to write these reviews. I will tell you how wrong that is. I'm trying to get paid for writing reviews! I am not yet! Nobody is paying me for their stupid reviews. Trustpilot is a lying, manipulative, loser site that only lets people who are getting paid leave reviews. I know of a chick who got paid by two different casinos to leave a review and her reviews are still up! I did not get one red dime, nor did I ask for any money, nor am I being supported or endorsed by anybody that I have left with you for! So, trust pilot, I hope you realize that you are wrong and I will make sure that another review site is able to plateau yours. Better yet, make a molehill out of you. You are absolute morons for taking down the authentic reviews.

Looks like a genuine binary trading platform. It's very easy to deposit and withdraw your money and trading conditions are nice as well.quotex is best broker.The best thing is that it makes deposit and withdrawal very fast"

Often, I've had experiences where I left a 1-star review for a certain company, and Trustpilot would take it down because the company I left a bad review for asked them to do so. What's the point of leaving a 1-star review if any company can just come to them and say it's not legit, and they'll take it down? I'd say look for alternatives; you won't get a real picture of companies if their reviews can be rigged as they please.

Thanks.

Trustpilot scrubbed my review from eyes of internet readers. I a person of colour no less. Review about contabo a german hosting company. I provided supporting documentation to bolster credibility of my review of contabo. Review to date they not reinstated, and they ceased contact with me. Trustpilot ceo was contacted by I, and shown stuff and shows as CEO read my email. Abundantly clear to me, Trustpilot paid by the germans to remove my review, if not so, then contabo review shouldn't be off their site!

TRUST PILOT WON'T ACCEPT TRUE REVIEWS.TRUST PILOT AIDS CRIMINAL ACTIVITY BY HIDING TRUE REVIEWS.TRUST PILOT IS A WASTE OF TIME.

I have had multiple negative reviews removed by Trustpilot even after pictures and evidence have been sent, they are clearly corrupt and are being paid by companies to remove truthful and honest reviews, they will now give me no reason at all as to why they removed my latest review of EVRI who we all know as Hermes "simply renamed", after my parcel turned up late, opened, and relieved of its contents, the courier can clearly be seen on CCTV throwing the package on the porch and doing a runner. Trustpilot can not be trusted.

Extremely disappointed with Trustpilot for allowing fraudulent companies to prey on innocent consumers. I paid for a service that was never delivered, and when I tried to leave an honest review on Trustpilot, it was removed without explanation. It's clear that Trustpilot cares more about protecting its bottom line than protecting consumers from scams. I will never trust this website again, and I urge others to beware of its deceptive practices. Trustpilot is a sham that prioritizes profit over people. Shame on them

Invited to review SmartBuyGlasses. Quality not there, prescription wrong - or to give them benefit of the doubt they failed to understand it or seek more information as it contained a prism. SmartBuyGlasses begin to hassle me to remove the review. I refuse because, well, by then I'd had a correct, cheaper pair of glasses at far better quality from another (Chinese) company. Since then have purchased many more. Trustpilot removes the review, I rewrite it, pointing out the review was invited so hardly likely to be scammy. That's removed, as is my positive review of the other company. Trustpilot is so easily manipulated buy ilarge companies and presumably get paid for invited reviews that it is a conflict of interest, a waste of consumer time at best, and fraudulent misrepresentation at worst. Plus, for every negative review from these large companies many positive reviews from people with zero review history appear. I have 175 reviews - or had until Trustpilot removed a few.

They allow businesses to pay for removal. Companies can pay to challenge reviews, in which case you either have to release personal information to a company you've had a bad experience with, otherwise they remove the negative review.

I no longer leave reviews here nor trust reviews I read there.

Having used Trustpilot, for a while now, to make fair reviews, I never thought I would have to do a review of this site myself. One day they sent me an email stating my account was suspended and all my reviews, I had done of various companies over the years, have been removed. They 'believe' I am paid to review. This was what they stated in the email and don't have any facts. Of course I appealed and they requested I send proof, of my dealing with a certain company, so I did. It is over two weeks now and they still have not gotten back to me. This is atrocious and a knee-jerk reaction from Trustpilot. Do not use Trustpilot as they will one day remove your reviews and suspend your account over arbitrary reasons.

Just read this article about them: https://www.seotraininglondon.org/can-you-trust-trustpilot/
Better yet, check the Better Business Bureau, they currently have 1.8 stars there. Trust Pilot uses Review Gating and other corrupt techniques to help flailing businesses. They invite people who they think had positive experiences with the company to give a review to help a flailing business, such as Ancestry.com. This company was underwater and in the last few years from overzealous website changes. In the past few days, weeks and months, they have thousands of 5 star reviews, many of them marked "invited". Nothing special changed with Ancestry, they destroyed their website with new changes that make it more difficult to manage and give you carpal tunnel from all the clicks required now. You can see other sites that have poor reviews elsewhere will have good reviews on Trust Pilot. They have gone the way of corruption and letting corporation buy reviews, as most leftist/woke organizations have done. We can't have truth today with liberals, we must lie to people to force an outcome. Frankly, I stopped voting Democrat after this cancel culture/woke craze. I want my country back!

This is the most disgusting website I've ever experienced! This rascal site gets paid by these notorious scamming websites and it threatens to remove your genuine reviews unless you provide sensitive information which will be used by scamming sites to retaliate against you.

I made a review on a company a year or so ago and they out of the blue threatened to take down my review if I didn't provide verification for my experience. So I provided verification, but then a couple weeks later they notify me again saying if I don't provide proof, they will take down my review in 3 days! I already provided proof and told them but they still threatened to take down the review! I am speculating that they try and take down lower star reviews to try and inflate the ratings of their companies. Trustpilot is a horrible and untrustworthy company.

A big company sent me an email requesting I write a review on Trustpilot about their customer service.
I had a very bad experience so I detailed this in a very informative/structured way & they were given a 1 star.
They published my review. I received an apologetic reply from the big company and then my review was removed through lack of evidence, within the same day.
To publish it, meant it passed protocol and so it is very clear they have removed it deliberately to keep this big companies ratings (who are likely to pay).