Trustpilot

I wrote a negative review of a company that ripped me off on TrustPilot regarding a crypto mining computer they took my money for but never delivered. Basically, I paid in Bitcoin, but they refunded the Eurovalue of the purchase price instead of returning the bitcoin as they stated they would on their company website.

The company disputed the negative review on Trustpilot and said they had never heard of me before... so Trustpilot took it down and said I had to prove my claims were true. So I sent them all the evidence I had that clearly showed the facts. Trustpilot accepted my facts and reinstated the review, but they also left the company comment up stating that they had no record of me as a customer which is a blatant lie. I called them out and said I'd proved my statement and provided evidence which they accepted, so they should take down the lie that they had no record of me... but Trustpilot refused to do so. Seems to take the trust out of Trustpilot.

Hi,

Trustpilot should be taken down. Most of the reviews are fake from disgruntled employees.
Our company is one of them. With over 100 positive reviews there was one that gave us one star.
It was from a disgruntled employee and out of all 100 reviews this is the one that shows up on Google search. It is destroying our business. Imagine having so many good reviews and Truspilot chooses the bad one to show on Google? Please delist them from search as you did with ripoffreports.com
They are equally dishonest!

TrustPilot will not let you leave a review if you do not have documentation of purchase…The fact that "Balance Of Nature" runs ads where by the "actors" claim they are either "physicians" or "doctors" when they are not actually Medical Doctors who have completed Medical School, is very, very, misleading to the public…TrustPilot will not allow a consumer to call out what is considered "deception advertising" with the intention of educating potential consumers so that they can utilize the information to make a more educated decision…. Trust Pilot is a joke as far as I am concerned….they have rejected my objective and truthful review to help the public…

I had a serious issue with online casino so i wrote a review and submitted my id to trustpilot to verify me and 2 days after review posted I recieved email saying they removed my review. What I wrote is the online casino tried to bribe me with free casino credits in exchange for a good review on trustpilot which they did, the funny thing is I admitted to accepted the bribe but the casino trustdice didn't give me the credits so I put them on blast

The company behind this is also behind Unicom, Kinex, Titan, Woav, Universal Debt Collection, Clear Business etc. These are some of the worst companies you will ever deal with. All the negative reviews on these companies get removed from Trustpilot making Trustpilot untrustworthy!

http://www.unicom-complaints.co.uk/

Where businesses go to have reviews censored. If you leave a bad review for a business all they have to do is tell trust pilot "they don't believe your review is real" then trust pilot will ask for documentation and sceencaps. If you don't have them they remove your review.

Trustpilot will make every effort to prevent the posting of bad reviews of the businesses on the site. Once you post a bad review they will micromanage you with questions, asks for proof, communication and so on. Once you have provided some or all of this they will let the offending business loose on you I do t have to defend my review, nor I have to prove to anybody I had a bad experience. I provide feedback and I don't expect to be asked to provide details and then the business try to twist my arms to remove my bad review. Besides, most of the positive reviews of bad business are scripted and probably fake. Site has no value as it paints a fake picture of the a lot of the bad apples out there

I had a very bad expierience with a website called "LuxuryTastic Replica." So I decided to talk about it on Trust Pilot. Now finding out company be paying them for good review. No wonder why such a bad website have 5 stars review all over can't trust a thing nowaday.

I placed a review on Trustpilot and was told by email it was suspicious and I could reply to the email which I did. My email reply bounced. I was also told that I could contact the company that I had reviewed. I clicked on the link - it wasn't there. What a complete waste of time.

Reviewed a company call Halfords Autocentre after we had our car serviced there, wrote a 5 star review as had a great experience only for Trustpilot to email me to say they had deleted my review as their computer didn't believe I had been to Halfords. Ridiculous being called a liar by a computer! "the computer says NO" is obviously alive and kicking at UNtrustpilot. I won't bother writing a review with them again as my imput is obviously not wanted!

These guys keep taking down my reviews at corporations requests.
Most recently, because I wouldn't provide my full name and phone number to a corrupt online company, they removed my review.

Last week it was because I wasn't actually a customer when all I did was clearly state that a company wouldn't stop spamming my email.

Trust, you can't trust trustpilot.

It took me a lot of effort to ask my REAL customers to write reviews on their platform, that no one of my customers didn't have any idea about, and because I started collecting reviews when I remembered 3 years after registration about their existence, they now remove ALL reviews that left by my customers, and even more on company's profile they indicate that my business has a lot of fake reviews that they heroically removed to protect community. That is ridiculous.
This is all what I need to know about review services

My review of Montel.nl was deleted without any argument... when I discovered this I did make a new review. Now. They asked me to provide them with info. So, I did (a lot of info including invoice and proof of payment)...
And because the 'new' review was older than 1 year they deleted the 'new' review also...
For sure they did this because Montel (selling coaches, chairs, tables etc.) wasn't happy with my review..

Recently took down my negative review of a company ( nicelocal.co.uk) that I posted from over 12months ago. Asked me for proof of documentation and receipts as the company disputed that I had dealings with them. What rubbish!, How can I send proof of documentation and receipt from over 12 months ago? Stay well clear of Trustpilot.

They allowed us to publish a review about our experience with a company whom we spent 18K + with. They are called
Air2Heat LTD in Oswestry - Air Source Heating the system installed works periodically and they refuse to com back. Trust Pilot has allowed us to keep the review online, even though Air2Heat has flagged it 6 times. In doing this it gives other customers the choice to choose who they spend their monies with.

You spend time writing a legitimate review, and trustpilot removes it. They basically claim that they are pretty certain that my review wasn't based on a purchase. I went the extra mile and sent in a paid receipt and they still banned it. They shouldn't use the word "Trust" in the name if they only allow good reviews.

Bought a service and didn't receive the service. Put a review on Trust Pilot and it was taken down by the vendor. They don't take down good reviews - only negative reviews. And they take down a lot of negative reviews. So you have to assume that anything you see on Teuat Pilot is dishonest - the opposite of trust.

I really dont know what to say.
My husband and I are pensioners and not really used to computers or reviewing etc.
Secret Escapes have kept our money.
I thought Trustpilot would help to warn others of this awful company keeping, stealing our money...
I cant believe Truspilot would put on reviews for SECRET ESCAPES dating back to 2014 to boost their reviews.
Please help and advise what else we can do
Thank you
Just two more victims of Secret Escapes. And know Truspilot.

I didn't even know we had reviews on Trustpilot for https://www.assuaged.com, but apparently, they were all deleted. This company has tried to get us as customers for over 4 years but we DON'T BUY REVIEWS. Any reviews left about a business should be authentic and REAL, and all our reviews on Glassdoor ARE. I hope #TrustPilot goes out of business for such poor ethics allowing customers to pay for reviews that are FAKE.

You are prompted to review a company on trustpilot. If you write a negative review, the company that asked for the review will have it stricken, and Trustpilot will slowball you, not providing you with information and refusing to acknowledge anything you do.

I wrote a review on trustpilot and they say they may have to remove it because the company complained.the company was falinas. They have a good review with trustpilot, but with almost all other review sites they have bad reviews.?. So you cannot trust the reviews with trustpilot.

I Tryed to make a review on a company who promised to help me recover moneys that I got scammed from ( payback LTD) and after making a few review on trust pilot they refused to publish them on there site. Pretty much covering for this corrupted company. Don't trust them!

I've had more luck getting things done on TP than here, but I deleted my account there as they let companies lie and take down your reviews that are honest. They don't ever care about you here... they never answer customer service and allowed a person to be racist and cuss me in my messages and still continue to talk to me after I blocked them. Note that I wasn't being rude to them... Also, a company has reported a review I listed before and TP didn't take down my review. I don't like that they hide it for a time, but if your review is correct, they won't take it down.

UPDATE: They've let a company lie and complain again and hide my review AGAIN so I CANNOT support them anymore. Will not use them anymore unless they better their ways.