Trustpilot has a rating of 1.2 stars from 1,096 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Trustpilot most frequently mention customer service, bad experience, and integrity team problems. Trustpilot ranks 154th among Internet Safety sites.
Quotex Is one of the best paltform for binary trading.It's very easy to use for everyone even the beginners can understand all the functions. I have been using it for 3+ months. I am loving this platform very much now.Here you can trade forex, currencies, stock and plenty more options. You can easily make money in this paltform.
Got trapped into a further years subscription at a 60% price hike. Didn't receive renewal prices until i was inside the 30 day cancellation period, enabling them to charge whatever they wanted. Avoid!
Trustpilot takes down bad reviews for companies that advertise with them. In other words, they completely go against their supposed purpose and kill a totally legitimate bad review that completely meets all of their requirements. TRUSTPILOT RATINGS ABSOLUTELY CANNOT BE TRUSTED.
Tip for consumers:
Don't believe Trustpilot reviews. They publish all positive review even though many a super obviously fake, and they take down completely legitimate negative reviews and suspend the reviewer. THESE ARE VERY SLICK SCAM ARTISTS
Products used:
Review site - cannot be trusted
As shown in the screencap, my review (skin allergy but with 4 stars) was first decliend by Fresh Beauty. When I posted my review on Trustpilot for Fresh Beauty's censorship later, I can't believe that Trustpoilot censored my review as well even without a reason after my appeal! All proofs are here fyr.
Tip for consumers:
Trustpilot is scam
Products used:
Fresh Rose Face Mask
Trustpilot was created to make scammers look good. Was used by a scam company to attempt to fool an elderly couple we know. The couple called us to research Carshield and after we told them Carshield was a scam, Carshield told them to go look at Trustpilot. We researched Trustpilot to find they are a scam also. The elderly couple had already paid Carshield but was told they had 30 days in which they called us. After explaining all of this to them and mainly Carshield was not a BBB member, they called to cancel. They were told they couldn't until tomorrow. The person on the phone apparently had an accent from India. Why couldn't the rep on the phone do it today? SCAM. So now I am hoping our elderly retired military, disabled friends don't get their account emptied. They saw the ad on TV. I am ready to fight their credit union on their behalf if need be just as they served me fighting wars becoming disabled! Trustpilot is FAKE.
Tip for consumers:
DO NOT BELIEVE THEIR RATINGS!
I wrote an honest review of a web hosting company I used. Unfortunately, it was negative.
First, Trustpilot demanded I send proof of my business relationship with HostPapa. Then they demanded I remove links in my review (there weren't any). Then they demanded I send documentation to Hostpapa. Finally they deleted my review (Their "advanced software" detected a suspicious review!)
Like many review sites, Trustpilot seems to be a sham.
Tip for consumers:
Don't waste your time
Products used:
Review site
So -- the service itself is fine. We have been a customer of TrustPilot for many years.
However, due to a change in company ownership, we are switching to an alternative review platform. This change happened near the end of our billing period. Rather than gracefully letting us cancel, even though we have no need of their service, they are forcing us to "honor our contract" and pay for an entire year of service even if we have no need for using it.
Not only that, our bill "mysteriously" rose by nearly 2,000 this year even though we have not made any active use of their service.
On one hand, I understand their contract needs cancellation by a certain date and we missed that deadline. On the other hand, our company would never treat a customer who did not want to use our product this way, and I feel both disappointed and ripped off that they are completely OK with billing for a year of service that is unwanted based on an automatically renewing contract.
I would recommend one of the many high-quality alternatives.
Tip for consumers:
They hide behind contracts (which automatically renew) as an excuse for poor customer service and billing of unwanted service.
Products used:
Their review platform.
Wrote a review on LeafGutter, which was very negative. I was told they couldn't leave my review up unless I gave them proof of purchase and installation as the Gutter company said I didn't exist. So, I gave them the dates of installation and the order number of the business transaction... and guess what? That wasn't good enough. LOL This company is just as corrupt as LeafGutter. They get paid off to remove bad reviews,,,,, That simple.
Registered a genuine complaint on Trustpilot after being the victim of illegal Blackhat marketing. Trustpilot wouldn't accept the review unless of course I could provide a receipt!
Definitely looking after the big end of town!
Paidera is a tool where we have to apply our knowledge to earn money easily.it's an oppertunity to open up ourself... it's very interesting amd joyable thing that also its the way to earn money. I am really happy to do tis with paidera... I earn and learn many things...
As I wrote directly to trustpilot.com:
"I am pissed because after another site (redacted. Com) sent me here to review them, YOU signed me up for an account without my permission. That would be fine except I have a business relationship with [redacted] and use my real email address with them. YOU not only used that real address but FAILED TO LET ME CHANGE IT to a secondary address!
"Thus is completely unacceptable. My account is cancelled and I hope never to come across this devious and deceptive site again."
Totally NOT a trusted pilot.
After a horrible experience with MY PERFECT RESUME, I saw that Trustpilot had an unreal number of 5-star reviews. I noticed many of the comments were stating incorrect information about their services. I tried to leave my experience and was asked to give an ID number before it would be posted. I do not have an ID number. I asked Trustpilot where I would find my ID number. They responded by removing my negative review from their site. WHAT? After researching other review sites, I found MY PERFECT RESUME is everything terrible and very much a scam. Trustpilot has some scams going on themselves. I am disappointed because I have relied on them and know many people think it is legit.
I bought a product through a company from India off Trustpilot. I wasn't given what I purchased, so left an unfavorable review. The company, Digitalkeybox.com, didn't provide exactly what they were selling, and when getting the review, wanted my full name and phone number. I refused to respond. Trustpilot started harassing me with repeated emails saying the company wanted to verify I was legitimate or they would remove the post. I have proof of purchase and now will review Trustpilot everyplace. They are working a scam with the other company and stay away from both. I tried to add a photo as proof on this site, but the add media button isn't working.
Products used:
Online software
I purchased 2 Chill Well 2.0 coolers. With the first charge they ran 2 hours. On the second charge 1 hour 40 minutes and on 3rd charge 1 hour.
Furthermore they do not take free returns. I paids $40 to return them and they deducted theiur original shipping and handling charge from my credit. They lie like crazy.
Tip for consumers:
Chill Well 2.0 is of little value and I don't know how they such good product ratings. They are crap.
Products used:
None yet
Trustpilot reviews are fake, the business couldn't control their page, Trustpilot customer service so bad, they don't reply any email, they don't care flagging, I would push Trustpilot to remove business unwanted pages, please sign bellow petition:
https://chng.it/8zV8W9yZ
Removed my review without any notification or email notice sent. It is hard to find an honest review site that is not biased towards businesses that treat their customers unfair.
Tip for consumers:
Beware! For they do not notice you of your review removals.
Products used:
website to leave reviews
I was contacted by an online company that I made a purchase from, who directed me to Trustpilot to make a review...
I did so, and they contacted me back later by Email asking me to remove the review because it was not a solid 5 stars. I thought this was extremely presumptuous, but I decided to go ahead, and remove it, and went to Trustpilot's Login page, but they would not let me in, claiming my credentials were invalid. So, I clicked the option to sign in using my Google account, but it turns out that this is also not allowed. The ONLY way that I could sign in was to create a new account with Trustpilot, but that would not allow me to change previous reviews I posted, so this was not truly an option.
This is ignorant because I KNOW I signed in before just fine to post the review to begin with, but now all of a sudden I am not a valid user?
Also, like most websites that are shady, they have almost no possible means to contact them for support, a HUGE RED FLAG!
Tip for consumers:
Stay away from any site that does not have a contact method besides a web form, or an Email address!!
I tried to warn other people of a website called KONTOFX which is basically a conning pyramid scheme. And TRUSTPILOT wont let me say a bad thing about them. Any negative review is deleted instantly.
Its obvious involved and gets payed by kontofx.
After leaving a great reveiw for tpg on the website trustpiolt. I was infomed by trustpilot they had removed my review with no explaination why,
Rules for leaving a reveiw cannot be an employee or have close relations etc with whom your leaving a reveiw for, which I was none of the above what's most unfortunate is that tpg misses out as I was extremely happy with tpg and tried to leave a great reveiw for them unsuccessfully thanks to trustpilot.
I've reviewed SAS (airline) three times, providing all the proof that is needed (receipts, mail correspondence etc.). This case was so serious that a lawyer contacted SAS and they immediately reimbursed me for the money they had stolen from me before. All of the information the lawyer had has also been introduced to Trustpilot. However, they choose after some months to take my reviews down, arbitrarily by saying it is bogus, or that it violates their policies... The reason has been different each time, leading me to believe that SAS paid Trustpilot (and trustpilot accepts payment) to remove bad reviews. Here is my review:
"SAS lost my ticket and made me buy a new one
SAS is trying to bring down this review and are constantly forcing trustpilot to ask for proof that I keep sending them. (SAS already admitted their error to me and repaid me after consumer rights contacted them).
I bought plane ticket with 2 pieces of luggage (some kind of sas plus extra-seat).
When I arrive at Arlanda Airport, they say I'm in the system but they haven't generated a ticket for me, so I'm passed over between counters back and fourth with my heavy camera gear. I get to the ticket counter and the guy suggests that I have imagined buying a ticket... Then he says that the ticket that I bought was the economy ticket with only one piece of luggage and despite showing him my booking, makes me buy another piece of luggage. Again...
When I report this to SAS I get an automated reply that says "we will reply you in 6-8 weeks"."
Great exchange with low transaction fees. Totally trustworthy, I've used their exchange many times and got a better rate than others. Recommended for beginners, professionals and almost all classes
All the sites where people can post reviews have some drawbacks, but TrustPilot guys do try their best to keep it clean and useful for both consumers and businesses. Thumbs up for them!
These guys are kinda fishy. Let's say that bad reviews with constructive criticism gets removed, while nonsense five star reviews pass. There's definitely no trust in this website.
They keep taking my reviews down and have not contacted me at any time to prove i am real and genuine there are much better review sites like sitejabber and reviews.io
Trustpilot allows fake reviews in unregistered profiles whereby the company has no redress.
Very difficult to contact them Suggest genuine people go to check a trade for the true review
I was recently invited by 3 merchants to review them on TrustPilot. I did so honestly. One was First Direct Bank, another Hermes and the final one was Homebase. My First Direct review I noticed was very similar to others in that a lot of long term customers like me had the same opinion. Customer service was dreadful. First Direct even replied saying they were sorry. However, about a month later I get an email from Trust Pilot to say their software had removed my reviews because they couldn't verify they were genuine and if this was a mistake I just needed to reply to the email. So I did, even sending a screenshot to prove I was a First Direct customer. Next response I get is to ask me to prove a genuine purchase by attaching a receipt or proof of transaction - for a BANK? And bear in mind the opportunity to review came from the merchant themselves each time via a link! I am truly appalled and now refuse to review anything except TrustPilot itself. I no longer trust this review site. Interestingly the only reviews their so called software challenged are negative i. E less than 3 stars. Interesting that. No positive reviews have been challenged. I smell a big fat corporate greedy rat!
You go on this site to leave an honest review of another business or website and when they don't like what your saying about that business ir website... they suspend anyone else from placing their review. CENSORSHIP AT ITS FINEST!
We're all about consumer reviews. Get the real inside story from shoppers like you. Read, write and share reviews on Trustpilot today.
Is this your business?
Claim your listing for free to respond to reviews, update your profile and manage your listing.