• Trustpilot

Trustpilot

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Overview

Trustpilot has a rating of 1.2 stars from 1,096 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Trustpilot most frequently mention customer service, bad experience, and integrity team problems. Trustpilot ranks 154th among Internet Safety sites.

  • Service
    452
  • Value
    359
  • Shipping
    196
  • Returns
    200
  • Quality
    363
Positive reviews (last 12 months): 3.6%
Positive
4
Neutral
1
Negative
107
363
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How would you rate Trustpilot?
Top Positive Review

“I need risk free code”

YEASMIN Y.
6/13/24

Quotex Is one of the best paltform for binary trading.It's very easy to use for everyone even the beginners can understand all the functions. I have been using it for 3+ months. I am loving this platform very much now.Here you can trade forex, currencies, stock and plenty more options. You can easily make money in this paltform.

Top Critical Review

“Despicable company to deal with!”

richard s.
10/17/24

Got trapped into a further years subscription at a 60% price hike. Didn't receive renewal prices until i was inside the 30 day cancellation period, enabling them to charge whatever they wanted. Avoid!

Reviews (1,096)

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Reviews that mention popular keywords

trust pilot (179) review site (94) email address (18)
Thumbnail of user donammar324
11 reviews
11 helpful votes
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September 5th, 2023

I got review from one of my IT business customers then bam got removed super fast from trustpilot because I remember i'm not one of their affiliates nor I paid for their premium services

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Thumbnail of user evetteb3
4 reviews
4 helpful votes
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August 13th, 2023

Amazon is a big company that lets the 3 rd party vendors scam their buyers. They won't allow you to review them if it's allowing future customers to see it. Stay away from 3rd party vendors. Amazon claims to stand with their customers but they aren't with their customers just want our money. STAY AWAY FROM 3 RD PARTYY SELLERS ON AMAZON

Products used:
Console table

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Thumbnail of user beastlyballistics
1 review
0 helpful votes
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May 9th, 2023

Really a v dishonest platform that removes negative feedback for companies and helps them post fake positives. Waste of everybodys time as the rankings arent real.

Thumbnail of user jeroend11
2 reviews
0 helpful votes
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July 13th, 2021

Delete every review o their clients and other then that just push negative of what ever other service.
This site is a total scam

Thumbnail of user nikolap16
1 review
1 helpful vote
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May 13th, 2021

I tried to write an negative review for cdkeys.com, they deleted it. They are obviosly connected each other and keeping them from bad reviews!

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Thumbnail of user adamh1060
1 review
0 helpful votes
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August 3rd, 2022

Absolutely useless. Just side with the reviewer. They in no way try to check if the reviews being written are substantial as a true representation..

Thumbnail of user timb477
7 reviews
33 helpful votes
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October 24th, 2019

They delete all my reviews because their spam detection software is faulty, cheap and useless. Unless you want to waste your time giving reviews...

Thumbnail of user ednas110
2 reviews
0 helpful votes
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February 11th, 2022

I use them many times to check on honest independent reviews from other sites.
Often times they work well for me
No complaints

Value
Thumbnail of user cwazyp
1 review
2 helpful votes
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September 6th, 2019

The high star verified reviews must be false. After trusting companies rated on trustpilot I am usually disappointed. Such as the webuyanycar sham.

Thumbnail of user carlyz2
1 review
3 helpful votes
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November 21st, 2016

Trustpilot is not trustworthy at all. Biased towards positive reviews and the company they promoted 80% positive turned out to be a scam.

Thumbnail of user georgef164
2 reviews
2 helpful votes
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July 19th, 2018

I don't trust the "trustpilot". They allow only bad reviews about anything. And good reviews are "not real".
It's very disappointing policy.

Thumbnail of user janroth7484
2 reviews
1 helpful vote
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August 30th, 2022

Bad website with fake reviews. Support does not respond for a long time or completely ignores. I do not recommend to anyone.

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Thumbnail of user domg15
1 review
30 helpful votes
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August 7th, 2022

Even with evidence trust pilot fix the results and. Make it impossible for you to leave a neg review.
Useless and dishonest.

Tip for consumers:
Don't trust the results as they are fixed.

Products used:
Tried to leave a valid review but they won't allow it.

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Thumbnail of user marks1224
1 review
8 helpful votes
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December 29th, 2018

Can't get 45 seconds to even check it out before being pushed to sign up.
No wonder reviews are so bad

Thumbnail of user manpreetkaurd
1 review
0 helpful votes
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March 16th, 2022

Just like my other family members, we also had the worst experience of booking flights through CheapOair. We booked flights to India for 5 people and they were offering cheap prices but we ended up losing a huge amount of money. Our flights were through Japan Airlines and we had to change the airport at Japan. When we called Japan airlines, we were told that we need a transit visa to go from one airport to another however, because of Covid, they were not providing Transit visas to any of the passengers. When we called CheapOair, they didn't give us any option other than cancelling the tickets and we ended up losing over $2200. 00 on 5 tickets. There was no warning or disclaimer on the CheapOair website that they are not issuing any Transit Visa at The Tokyo Airport. Instead CheapOair blamed us for not checking before booking. They didn't offer to give us any voucher or to book another flight by paying the difference. The only option we were left with to cancel the tickets and pay the cancellation fee of over $2200. Very bad service! AVOID CHEAPOAIR WEBSITE AT ALL COSTS! Or else you would regret later.

Thumbnail of user irenal2
2 reviews
6 helpful votes
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March 19th, 2020

On the 5-th of March 2020 we submitted a NEGATIVE renew of the so called" free ads" website www dot kl4ru dot com, who happened to be a Trustpilot's pre-paid customer. Our review was withdrawn and a long digit number was given to us to wait until the Trustpilot resolves the problem of "our authentisity". Now two weeks have passed and we didn't hear from Trustpilot.
We assume the Trustpilot is dead from COVID-19.
RIP, Rest in Peace, Trustpilot, you are a bunch of scumbaggie SCAMs! No one will feel sorry for you, except the RUSSIAN hackers from UK4RU.com.

Thumbnail of user monicaw205
2 reviews
2 helpful votes
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August 5th, 2020

It is fake and fraud company. Never trust them. They remove genuine complain and only published paid 5 star reviews

Thumbnail of user herk
1 review
1 helpful vote
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July 26th, 2021

They remove bad reviews for money, it not a legit rating, just if the company pays they have 5 stars.

Service
Thumbnail of user juanar24
2 reviews
3 helpful votes
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September 30th, 2020

You can buy reviews... Real reviews are deleted! Thats most worse company i have seen. Its only a feedback mafia!

Thumbnail of user andyb514
1 review
0 helpful votes
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August 30th, 2021

Good for you...

It seems Trustpilot do not do a lot of things the way normal businesses have to operate to survive in a competitive market but who cares?

Bottles of champaign, Fussball, Fridays off, time off for drinking and not calling clients back.

Have you read Trustpilot reviews for Trustpilot from clients of Trustpilot trying to make contact with Trustpilot?

Trustpilot is a mess of a reviews, thousands of fake reviews, it is clear it is being sold on mis representation on a number of fronts.

Please explain why UK companies pay £199/ month minimum

Polish pay £42/month €49
Australian £80/month AUD$149
US £145/month $200

British companies pay more... why?

The advertised prices are for very basic reviews collection features on a compromised platform that allows fake verified reviews and cannot explain how reviewer accounts are hacked.

The average is US $5500 per year?

520,000 companies "using" Trustpilot - Do the math...

Is Trustpilot overcharging UK companies to facilitate undercutting in other markets?

Another example of being #Trustjacked

Did Trustpilot buy views for its Youtube videos?

Does Trustpilot game its own Trustscore?

Can Trustpilot be Trusted with client data?

Is Trustpilot Transparent?

Thumbnail of user alisab74
1 review
0 helpful votes
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March 18th, 2021

So I was hesitant on buying it on another site for less But They proved me Wrong (I bought minecraft a minecraft code) Ima Def be buying from them again. Recommended

Tip for consumers:
If your looking for better price fast and quick then this is the site plus if something goes wrong they have customer support 24/7.

Products used:
Digital Game Code

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Thumbnail of user martinc877
1 review
0 helpful votes
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March 24th, 2023

They delete ALL negative reviews from companies that are paid from. Totally unreliable service. Should be sued and closed.

Products used:
reviews - all negative are removed, makes the services unreliable

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Thumbnail of user justint42
114 reviews
1,650 helpful votes
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December 24th, 2015

Nice Website to express one's opinion of either a good customer service experience or a bad one. Thank you.

Thumbnail of user adilj2
1 review
0 helpful votes
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November 11th, 2019

Best services as described the customer services is also very good they reply soon if you have any problem

Thumbnail of user tamerat7
2 reviews
0 helpful votes
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September 7th, 2020

I love reading the comments on their websites. I was able to express my concerns about various other companies.

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