Trustpilot

This site is a joke they should rename the company untrustpilot, you write a review and prove you were a customer only for them to delete it further down the line so of course you write another review only for them to ask for more documentation so you send it again to be told its not within 12 months of review yes that is because you removed first review for no reason or payment from company reviewed, they are well known now and are fake as you can get, the reviews on here say it all

Having to do with trustpilot both as customer but also as site owner, I can only warn everybody of you to never use or trust this site.
Customer: Write a negative review and provide evidence. If the company pays trustpilot then it gets deleted immediatley and you cannot change anything irrespective of evidence.
Business owner: Trustpilot creates a profile for you and creates negative reviews. Once you want them removed, they pressure you to give them money or they let it be like that.

This review company called Trustpilot is a very biased company. I reviewed another company on their website a few months ago and they recently removed my review. I found out that the company I reviewed paid a bribe to Trustpilot.com so they could remove all negative reviews and only add positive ones. On top of this I found out they are racist against people of color.

Their "advanced, customized software" flagged my good review for a company because the said software couldn't verify the authenticity of the service I claimed to have gotten. When I was filling out the review, the site did not have additional steps/questions for additional information that I could provide in order to prove that I really got the service I was reviewing.

If they are deleting reviews, then the total ratings shown on their site for businesses is not a true reflection of what it really should be. Too bad I cannot rate this site as a "zero" star, so I am settling with the one star which is very generous.

Most unprofessional, biased and useless staff behind Trustpilot. They leave a reply by a seller who has named and shamed a competitor (using full name and business name) and deleted my review as I used the first name of the staff who replied to my query.
All negative reviews about Trustpilot I now know why and they are justified.

I had a very bad experience with lovehoney.com, I wrote to them to complain, but I also wanted to warn other's, they had a link in their e-mail for Tustpilot, well I tried & tried again to sign up with them using all known contact possibilities to no avail.
Finally after signing up as a new member on Trustpilot.com I should have gotten a confirmation email from them to activate my new account,... Never got it, have checked spam folder too.
Nothing, Nada,... fake website as best I can tell.

The queer thing that got my attention was the website I was trying to review (lovehoney.com) was directing me to trustpilot.com for making a review, but I could not do it.

I think both companies are very suspect. I have written to lovehoney.com to let them know I will never do business with them again, and now that I can see trustpilot.com is corrupt, I will stay away from any website that uses trustpilot.com

I got suspended for no reason? It's it was a bug or trustpilot was acting dumb if it's was a bug they need to fix it if it trustpilot was acting dumb I do nothing about it i don't know why this happened

Do not trust trust pilot. Even though they have been clearly shown that companies leave fake reviews for themselves to dilute the negative reviews they removed my comments and yet allowed the fake reviews to remain. Trust Pilot is not trust worthy!
No doubt this review will get deleted as well!

Tried to put in a negative review for a company on Trustpilot, also mentioned some of their reviews are simple and fake. It got taken off Trustpilot as it was violating the terms. Just simply because the company paid to use Trustpilot, and we don't, it means we are not allowed to put in a negative review. It is a joke, not trust worthy at all.

Trustpilot deletes reviews. I have had a negative experience with a company, wrote a review on Trustpilot, and they just deleted my negative review. They claimed I could not prove my claims, which I wrote them back and did prove. The sad thing is that the review or the product really was not that serious.

Do not trust them! I never will.

No point in writing a review on that site. Had two reviews removed after just an hour of writing them. Trust Pilot said my reviews were flagged by software which meant nobody at Trust Pilot actually read them. My reviews were honest and legitimate. Trash site.

I wrote a review for fest flags. Every word of it was true, but because fest flags complained at their low rating, Trust Pilot pulled my review. Then we went through weeks of correspondence and in the end, Trust Pilot will not allow an honest review. That is why reviews of businesses that promote their Trust Pilot status cannot be relied upon at all. In my opinion, Trust Pilot is nothing more than a cover for sorry assed businesses.

Good example DPD, now have 2 accounts. Old account and new trust piolet account. Old account 1-2 stars reviews then suddenly they start to pay monthly membership then amazing after a few months the new account is rated excellent.
Just look at all couriers, all of them using TP are rated excellent when they pay membership, any courier that does not pay is rated terrible. Basically now as a business you are paying for reviews, just wrong

I have tried several times to write a review concerning some fake companies but trust pilot has deleted my experience with this companies especially the mining website has have become very bad to customer.If I write my true with a company why do trust pilot delete it. So protecting right companies is not good whereby customers get a big of their as I have lost. So trust pilot should a llow customers to write their true experience with companies or close the company.

Trust pilot recently contacted me to say a company I reviewed wasn't happy with the review I left and obviously they marked it as a fake review. It was my genuine experience with the company. They ignored all my emails regarding needing evidence of being a customer as apparently being a potential customer doesn't count.

This leads me to believe trust pilot are paid off by companies or the customer service team are of the same political mindset of these companies so therefore biased in how they action complaints

Can't trust trust pilot anymore now as they clearly favour these left agenda cult companies...

I trusted them to intervene between a Latvian scam (complaintsboard.com) I was victimized by, which resulted in Fraud, Extortion, Blackmail and Theft, and this site turned out to be another part of the same scam. Do NOT trust them.

Spent an hour writing a one star review of Canada Post. When
Trying to post it using Google the review completely disapeared.
No trace of it at all anywhere. Tried to contact them at their listed
Phone number, another total waste of time only thing one got was an answering
Machine. Canada Post has more than 1000 one star reviews on Trustpilot

They are first class blackmailers,

If you do not pay them my paid account then they will do everything to get in your way with bad reviews and the entire circus. The prices start from 100 euros in the month only when you pay thousands in the month you will not get started because the mountain is going to be climbed

They don't post your reviews unless they are positive, which makes the site a haven for scammers. I sent them proof but unless you don't pay them, they don't look into it. I see those who run the site as scammers as the organizations that write their own positive reviews.
DO NOT rely on the advice of Trustpilot! Avoid this site.

They removed my genuine negative review about player up.com. I provided them all the proof that player up scammed and blackmailed me. But they decided to remove my review without even letting me know. Their support seems useless to me. Any company can flag and report to trustpilot about negative review and they just remove those reviews right away.

I brought a BMW from Thames Valley Motors in High Wycombe and have nothing but problems and faults with this car. It is a non runner and am taking this unprofessional, dodgy garage to court to claim my money back. This is a genuine and honest review and I would NOT recommend them at all. I have been left with no car for weeks and this garage do not answer their telephone. I have sent them many emails and they only reacted when I threatened them with court action offering only to pay half the repairs and wanted me to take the car to them. Car is not working and the garage is 90 miles away! I have reported them to trading standards. And now await a court date and see what the Judge says.

Trustpilot is supposed to be a site for reviews of businesses. A review that I submitted was taken down subject to further review on their part...except they never followed up, even after I tried to contact them. What a shame cause I thought when we were reading reviews on their site they were legitimate, now I wonder.

Apparently trustpilot takes bribes and listens to lies from other companies in order to suppress peoples negative reviews. I had evidence to back up my review. More than enough evidence to back my claim but trust pilot refused to take in my evidence and threatened me via email. Then they said they said I defamatory. If I am defamatory than sue me! I'm the one that has the evidence to back my claims. They don't.

Trustpilot is taking bribes from Wishtender in order to remove negative reviews. They both are allowing escorts and online sex workers to commit felonies by exploiting and blackmailing there clients