Trustpilot

Trustpilot absolutely can not be trusted as an accurate review site. I have repeatedly proven a translation that took place between myself and the company I left a review for and trustpilot continues to find a reason not to publish it. I have sent several emails only to get the same reply. They are the only review site that's plus except my accurate review.

These people defend terrible companies by helping remove poor reviews.

They also allow obviously incentivized positive reviews.

Impossible to leave a negative review.

What's the point of a review site where only positive reviews can be left? Useless.

I have witness many negative reviews being removed soon after being published, including my own, after the scammer in this case 500investments complains about them.
Trustpilot have not answered any emails when asked why they will not publish the negative reviews and as a consequence they are not to be trusted.

Trustpilot is absolutely criminal. They allow scam websites like stake.com and pulsz.com to pay them to put in fake 5 star reviews. Real user rate these websites poorly and have evidence and trustpilot removes and takes down the bad reviews. Site is diseased. Site jabber is where its at and where you can honestly voice you opinion about these bad companies.

I left a review of a scammer. Then 10 months later they contacted me saying they needed proof of the scam email otherwise my review would be removed. Of course I didn't have it 10 months later. Obviously the scammer knew to leave it awhile before asking for the review to be removed. So they are believed over me. Can't TRUST Trustpilot profiles.

Trust pilot is not impartial. I gave an honest bad review of a Tracking company. Trust pilot threatened to remove it if I didn't prove it was legitimate. I sent the three emails in total, showing my compaints to the company as well as two invices 6 years apart proving I was a customer and I had been with the tracking company for several years. In all the years I have been writing reviews on Trustpilot they never once questioned or threatened to take down a positive review. I have deleted my Trustpilot account. Their reviews are not to be trusted as they quite clearly take down honest negative reviews to make companies look better than they actually are. Reading this page should give a good idea of how bad they are.

The company which damaged our goods and ignored us until we took them to Court challenged our honest review time after time. Trustpilot upheld it time after time. This is because the company we were reviewing pay Trustpilot to uphold their reputation. Never ever trust an "Independent" Trustpilot review. It's a business.

When I gave some positive reviews to a company where I bought some products I was surprised when they deleted my reviews because supposedly they're "advanced" software detected somehow my words violated their policy. Surprisingly they just erased the reviews about that company. Is that a sad coincidence? I don't think so.

I placed a review warning others of a scam I experienced with a Broker. Trust pilot removed the review and requested to have the review reinstated to submit relevant support documentation which I did. I have also sent a follow-up email 1 week later and still no reply.
Trust pilot is not a website I would recommend. Very unhappy as the review would warn other potential victims such as myself.

These reviews are fake you can tell right away the positive reviews nearly make you sick there so fake almost make you laugh you can tell they have been put on there by people putting them on there to make a business look good. But is anything legit we buy into on the internet real scam sites fake reviews it's a dark place best to try and keep off the net if you can.

Supposedly changed guidlines so that neg reviews stayed in place until they had been looked into. Untrue... I now think these guys are open to any scam merchant that'll pay them.
They only communicate in templates they don't seem to want to be accountable. I always thought they were trustworthy turns out the pilots selling counterfeit goods with massive rip off prices

I posted various reviews that got false-flagged by big companies such as Bonnier Publications International and others. I described my case to the best of my abilities and posted updates in the same reviews, but still they flagged my reviews on false grounds. Should be called DistrustPilot, instead.

Methinks Trustpilot is paid by big companies to censor genuine and valid critical reviews. Shame

I wrote some negative reviews regarding ING.es, Worten.es and Bikeinn. I suppose this didn´t pleased their "PAYING" clients, so I was asked to give proof that my reviews were based on real experiences.
For ING I made screenshot of the interchanged mails of the incident for the other both I provided proof of my orders.
Truspilot did not accept any of the crystal clear proofs and blocked my account deciding my reviews were marked as spam. Seens to be a joke.
No doubt about that they are moved by money making and don´t care using these criminal methods.
They are the absolute worst kind of people you can deal with.

Allowing reviews to be published on a company without any proof, checks that the review is real or indeed that company having an account with Trustpilot, is nothing short of criminal. They allow a review to be published in an effort to attract that company into opening an account to gain more reviews, to compensate for an initial fake negative one which has been published. Shocking procedure.

They removed my review regarding an illegal installation wich was challenge by the company, although I sent emails confirming my claims/complaint was genuine they didn't opt not to respond back to me and the review was never put up again...therefore the 4/5 stars are not at all genuine. Check reviews on different sites as truspilot deletes the negative ones and keeps them removed even if you have evidence of your complaint!

Used them several times, can't say I liked it. Probably, it's great when you can leave a positive feedback and thank a company that did their job well. But who knows if other positive reviews are genuine. I have read several previous reviews here, and people say about some kind of a software trustpilot team uses. Well they should teach it to reply to messages and emails too because their customer service is not really talkative. Not sure if there's some customer focus. They'd rather discuss their overpriced plans.
I don't know, but there's something wrong with all of that. I wouldn't use trustpilot. Yes, it's probably trustworthy. But to me it's just ummmm unpleasant...
There're a lot of alternatives

I have left a review for Italian police 'carabinieri' and trustpilot continually tries to censure it.
The same happens with other reviews, for example one of the downtown hostel Copenhagen and the online store ProduceShop.

I am not sure if trustpilot gets money from those entities or if they just censure the reviews for other purposes.

I have sent to trustpilot all the information and documents that they requested to verify the reviews.

Regardless, they censured my genuine experience.

Here is the case of an e-business whose managers has just been sentenced to one year of prison for fraud.
Meanwhile, on Trustpilot, this business has many positive reviews (almost all fake) and a rating of 7.4.

Trustpilot has never undertaken any serious control of these fake reviews. On the contrary, Trustpilot manages censors about 50% of the negative (almost all true) reviews.

I wrote a negative review about a company that scammed me. Trust Pilot waited over a year later, to email me, informing me that my review was deleted due to lack of proof of my transaction. They requested proof of order ID, I emailed them back with original emails, including receipts, order numbers, conversations etc. They responded to all four of my emails, with an automated message, telling me to contact the help center, if I'd like to get in touch. I contacted the center, then they emailed me claiming they hadn't received any of the my emails. Then they gave me a three day deadline to provide screenshots. Why would you deleted my review prior to getting proof? Why would you wait an entire year, when most people don't keep records that long? Why give me a deadline, and make it so difficult to send proof. It doesn't seem like they want my review up. Very dishonest.

I made a online purchase at linentablecloths.com. What was sent to me was
cheap material. Asking for a refund I was told if opened it's not returnable. They talked on return fees and denied my return as it would be $10. My whole order was $30. I posted that on trust pilot and they replied that linentablecloths found it defamatory so it was taken down

I have fought with Trustpilot over honest reviews I placed against a certain company for months. I have rewrote the reviews over and over. I know very well how to write a review without slander and remember, slander is making a false statement. And I know how to state the facts and the truth especially when I have documents to prove my complaint. It is my opinion that Trustpilot is enabling scammers who pay to be their clients. Trustpilot is protecting these clients by removing honest unhappy reviews. Oddly, posting honest reviews is what Trustpilot advertises itself as doing but they have me fooled. I personally would look elsewhere for an honest review.

I have written many reviews on Trustpilot over a number of years however they contacted me after I submitted a recent review telling me that their software had detected that my review was spam. What absolute nonsense! This review was a genuine account (like ALL my reviews) of my experience with a footwear company. They wanted me to send them documentation to verify my review. I almost felt I was having to beg them to put my review back online! I see that other people have had the same problem with Trustpilot. I told them I had no intention of doing this and that I would submit my reviews on other websites in future and asked them to delete my Trustpilot account. They replied telling me I could go on to my Trustpilot account and delete my details myself or I could contact them if I needed help with this. Well, it's a little difficult to log into my Trustpilot account in order to delete it when THEY have suspended my account. Idiots!

We lost a big money to www.paytiz.com. We asked our refund. Already updated to all proofs to trustpilot. We have all personal emails screenshots. This scammer got money from the paytiz and deleted our 700 reviews. We will write here against trustpilot main rather than paytiz. Com. Note this