Trustpilot

Think other reviewers spot on, time people stopped using them, e bay is a far better site for getting information on companies, and more honest than the people at scampilot.

They will remove your reviews on their site if they were chummy with the company you were reviewing. None of those reviews hold value to me after seeing that

I recently left negative feedback on PayPal Amazon Experian Yell World Pay Tide SumUp and many more
Of which Trustpilot will not let me leave negative feedback about these companies
Avoid Trustpilot at all. Cosys

I get scammed by eucryptobank for about $27,000. I wrote a bad review to post on trustpilot.com and they wouldn't print it because they said people loose money trading all the time. I wasn't complaining only about loosing the money but how their reps kept hounding me for money so that they could send me my money back. Like really. Quite the scam. Eucryptobank.io and trustpilot.com should both be shut down. You will never get your money back from eucryptobank.io. My advice is if you are going to trade, research only reputable licenced (not offshore) brokers from reputable sites like sitejabber and forexarmy and only deal with brokers that have a good trust rating. Then if you loose your money at least you weren't scammed by your broker.

I used to think Trustpilot could be trusted until I found out how it works. Big businesses spend hours reporting bad reviews and claim that they are not authentic or that they are from their competitors.

Trustpilot staff then quickly remove the flagged reviews and send an email (in many cases weeks later) to the reviewer asking for "proof" of authenticity. Often times the reviewer won't be even bothered to disclose their personal details, transaction details, e-mail details, etc. so the review won't go back up online.

It would make sense to ask for proof of authenticity before removing the review. But hey... here's the kitcker - big businesses pay to Trustpilot to buy subscriptions! So, Trustpilot is naturally biased and will favour the business. If a business gets too many bad reviews, they can no longer use Trust Pilot as an echo chamber to advertise. Should that happen, Trust Pilot would then lose the subscriber's money!

I thought this was a transparent and unbiased review site, but it's far from it. It is also often used by big businesses for advertising, and I've seen it many times how poorly run businesses have nearly perfect Trust Pilot scores.

There is also an option to "invite" someone to write a review. Of course, no business will invite an unhappy customer to leave a review, correct?

So, what is even the point of Trust Pilot if not false advertising? Also, why Trust Pilot doesn't check the positive review authenticity? You can, as a business yourself, write great reviews about yourself with different e-mail addresses. It's such a circus of a website, yet a lot of people believe it.

If anything, reviews on Trustpilot can not be trusted because of their content policies. This is my experience:

They removed my reviews using the argument that they weren't genuine. They obviously were, though maybe the problem was that my reviews have been literate as opposed to usual TP reviews that look like: "THIS THE WORST SERVICE SCREW THOSE SCAGS"

So they're allowing obviously fake revenge reviews against audited genuine businesses, as well as spam and scam reviews. I tried communicating with their support, however the proof they asked for was simply unattainable. They ignored my comments and suggestions, they ignored fake reviews being flagged on their site. Ultimately I decided TP was not worthy of my effort.

The contrast between real reviews at Yelp and Untrustworthy Pilot, (... even though I experienced Yelp censoring critical reviews of Pods too), is very revealing. It's set up to stifle and eliminate critical reviews of authentic users who want to review or warn of bad companies. They removed my critical review of PODS enterprises of Clearwater/FL because I did not jump through a series of hoops designed to stifle. All glowing reviews of a company as dishonest as PODS I know is a 100% SHAM. Glowing reviews are not supported by facts other review sites.

PODS is an extremely corrupt company with and F rating with the BBB including a CONSTANT BACKLOG of hundreds of unresolved written complaints. Do not do business with this abusive and EXTREMELY DISHONEST company they claim they can ROB you with impunity. BEWARE.

They keep taking out the bad reviews and they are getting paid by those scam companies to just show good reviews. Stay away from trustpilot and find another place to write a review.

Never to be trusted! Scammers! Work for Russia! Want money from Ukrainian companies not to remove positive reviews! If you don't pay, be sure only negative reviews will be on this scam website!

I had a very negative experience with a website hosting company called Jimdo. I posted a review on Trustpilot and a few weeks later received a notice that my Trustpilot account had been suspended and the review removed. The reason given was that Trustpilot suspected that my review was fake, that my experience with Jimdo hadn't actually happened.
Their letter struck me as both arrogant and insulting: "While we're confident that this is the right call, we appreciate that sometimes we get it wrong." Why are they "confident"? Why not verify first and then suspend if needed.
I sent off multiple documents ranging from invoices to email exchanges to verify that my experience with Jimdo had been authentic. It took days before Trustpilot responded, and I had to resent the documents several times. Finally, Trustpilot seemed convinced that I was being honest and reinstated my account.
But the story didn't end there. Now I'm being hounded by Trustpilot to provide even more documentation about my experience with Jimdo.
Another reviewer stated that he felt companies paid Trustpilot to remove negative reviews, and based on how my battle with Trustpilot has gone for the past two months, I suspect that other reviewer may be right.

It would be really interesting to actually have someone look into this business model!

I have been trying to leave 4 reviews on TrustPilot for the past 2 months because of horrible companies I've dealt with, and they seem to be blocking me from doing so. The way it goes is: I write the review, and then when I want to post it, it says, "You have been logged out; please log in", even though I am logged in.

When I then try to post it again, they say "You already left a review, please check again later". None of my reviews of the past 2 months are showing!

When you look closer into how Trustpilot works, its very scary to realize what they are doing. Fraudulent companies that actually pay Trustpilot seem to be getting hundreds of 5 star reviews on a regular basis, and when you actually leave a review, they will send you an automated email saying that your review was not posted because it isn't real.

Why on earth would I take the time to leave a review for a company if I hadn't had a bad experience with them?

And this is what their entire business models relies on... We will let people write reviews and then make the business pay to remove the reviews, and if they pay enough, we will block the reviewers!

Funnily enough, I seemed to have gotten banned when I actually left a review for TrustPilot.com on their own website!

This is company is a fraud, and they should be taken to court for using the name to operate!

They are removing my one star review of appliance connection even after providing my order number and tracking number. I now understand they are just as much a scam as the scammers.

I wrote a negative review of a business and it was on their website for over a month. Then all of a sudden, Trustpilot removed it because they couldn't verify the authenticity. They give you the option to convince them otherwise. When I send them what they wanted, their content integrity team ignored it. They couldn't be bothered to reply, let alone restore the removed review. It's an unprofessional company!
I wrote a positive review on Sitejabber today. This time Trustpilot removed the review immediately, and they suspended my account. All I said was I refer to Sitejabber reviews before making a purchase online. It goes to show TP has no integrity when they deliberately remove positive reviews about their competitor!
I wonder how many people who wrote a positive Sitejabber reviews received the same email from TP "your review of sitejabber.com has been flagged because we couldn't verify its authenticity, and on that basis we've removed your review from our platform."
It is completely illogical that Trustpilot operates as a review platform when all they do is remove reviews arbitrarily or purposefully without good reason!
After my negative experience with Trustpilot, I wouldn't trust it as far as I could throw them. They are a biased company!

I thought TRUSTPILOT was an update and savey company that would notice when Companies who are being reviewed would not be allowed to use sharp practice by adding multiple 5* reviews after Genuine Customers have made a complaint. I have found this now with 2 Companies Opodo and Carjet. These companies insist on complainant's having reference numbers and other details to make a complaint, but make a 5* review and you need nothing. These companies are paying someone to sort out Customer Complaints through TRUSTPILOT
They are posting multiple 5* reviews to counteract the one* Star reviews they deserve to keep their rating on TRUSTPILOT.

Being leaving reviews for years now they have all disappeared and they say they cannot verify my identity have Facebook account excellent Experian credit file email address and they cannot identify me so I stay suspended companies that ask me to review because I am a customer I have to refuse because of their intransigent behaviour

I tried to review two shops on trust pilot. I said fantastic service and helpful staff in store. Both got refused by trust pilot. They claim the wording did not meet their requirements. They asked me to upload proof of my identity to verify that I am a genuine person. I uploaded my driving licence and a selfie photo as requested. They said nowyou need a receipt. I explained that go out doors had asked if I wanted a receipt and I had refused, so I sent trust pilot a screenshot of my purchase in my credit card app. To prove that I had spent £187 on 18th March in this store. However trust pilot have still refused my review. I will never waste my time doing a genuine review for trust pilot again. Its not worth my time or effort.

I reviewed a company with this group. Twice they removed my unfavorable review stating it was a false claim. So provide my receipt. And nothing. I also noticed the company i was reviewing there bad comments also started to disappear. DO NOT TRUST THIS SITE. THEY ARE FAKE AND PAID TO GIVE FAVORABLE REVIEWS

All the reviews on trust pilot are fake. They removed all my true reviews.It is totally scam, don't use it.

I wrote a legitimate review about my purchase with TEMU! Trustpilot insists on documentation Very bad business, I have shown some documentation to you here for proof, I have written many reviews and have never been asked to share documentation although I did share with Sitejabber.

I have tried 4 times today to leave a review on trustpilot. I found it virtually impossible. Admittedly i am old and not tech savvy but it is NOT user friendly
Paula

Anybody can use Trustpilot, After seeing 5 star reviews on Trustpilot I joined a Lycamobile carrier phone company However within a week I noticed that Lycamobile has no customer service, poor reply, no technical support, Moreover Lycamobile doesn't allow to change carrier, But the most reviews on Lycamobile in this Trustpilot are 5 stars, I wonder how they got 5 star reiviews? This is purely scam and fake reiviews created by them So Trust pilot itself a scam business along with lycamobile

I think talking with a qualified person who could recover the funds is better than talking to just any company. I was a victim of binary options scam, I once discussed with a company on recovering my funds $100,000 they promised to recover it, they collected money from me but no results. A friend later told me about Mr David Williams Who introduced me to this GENUINE AND LICENSE COMPANY that help me recover all my lost money back to me. I would like to use this medium to say a big thank to Mr David Williams for helping me recover my money. Contact him on his e-mail via... for more information on how to reach out to the team.

I have written reviews on Trustpilot about a scamming company called Grandefex who purport to be a cryptocurrency broker, they are not, they are scammers and if you invest with them you will not get your money back. Anyhow, after three reviews Trustpilot blocked any further reviews by me and the final comment from Grandefex to my last review was "Please refrain from using our page" which, to me, indicates that Trustpilot is driven by Grandefex or similar organisations and are not truly independent, what a shame we can't trust someone who has a title of Trustpilot, a bit like the scammers they work for.