• Trustpilot

Trustpilot

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Overview

Trustpilot has a rating of 1.2 stars from 1,096 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Trustpilot most frequently mention customer service, bad experience, and integrity team problems. Trustpilot ranks 154th among Internet Safety sites.

  • Service
    452
  • Value
    359
  • Shipping
    196
  • Returns
    200
  • Quality
    363
Positive reviews (last 12 months): 3.6%
Positive
4
Neutral
1
Negative
107
363
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How would you rate Trustpilot?
Top Positive Review

“I need risk free code”

YEASMIN Y.
6/13/24

Quotex Is one of the best paltform for binary trading.It's very easy to use for everyone even the beginners can understand all the functions. I have been using it for 3+ months. I am loving this platform very much now.Here you can trade forex, currencies, stock and plenty more options. You can easily make money in this paltform.

Top Critical Review

“Despicable company to deal with!”

richard s.
10/17/24

Got trapped into a further years subscription at a 60% price hike. Didn't receive renewal prices until i was inside the 30 day cancellation period, enabling them to charge whatever they wanted. Avoid!

Reviews (1,096)

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Reviews that mention popular keywords

trust pilot (179) review site (94) email address (18)
Thumbnail of user marcop156
1 review
1 helpful vote
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November 10th, 2020

STAY AWAY FROM THIS PLATFORM FOR REVIEWS, THEY WILL MILK YOU AND KEEP YOU ON CONTRACT LIKE A SLAVE WITH NO WAY OUT EVEN AFTER COVID FOR TECH THAT IS VERY PLAIN.

Thumbnail of user caxxotm
1 review
0 helpful votes
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August 25th, 2020

I wrote a honest 1 star review about Minehut.com through Trustpilot but it was flagged for no reason so Trustpilot is bad!

Thumbnail of user daniels4214
5 reviews
6 helpful votes
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August 29th, 2023

I decided to write a second review about this website as it wouldn't appear when I submitted it. Absolute disgusting company who just decide to suspend my account permanently for a reason that's not true. I basically put a good review on for TripAdvisor as I like to rate places. Later they flagged my review on TrustPilot because they thought it was for someone else. They sent me an email explaining that they may have to take my good review down if I don't confirm within 3 days. Then I filled out the survey and said it was for them. Later the content integrity team say that my accounts was suspended because apparently they thought that people pay me to put fake reviews on when I am an honest reviewer. Really angry at this. Should be called Distrustpilot or at least the appalling content integrity team who clearly abysmal at their job should be. Want this company to get a grip and get better people working with them or otherwise I just wish TrustPilot would be shutdown. Also at the end, it said please review the content integrity team by clicking on this survey. Voted 0 on everything out of 10. PLEASE DO NOT USE TRUSTPILOT! YOUR ACCOUNT WILL BE SUSPENDED KT BANNED PERMANENTLY, YOU HAVE BEEN WARNED!

Tip for consumers:
Get a better content integrity team.

Service
Quality
Thumbnail of user wyatte6
1 review
1 helpful vote
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August 4th, 2021

Trustpilot, is not a decent forum for consumers to do a valid accessment of companies deceiving public consumers. I placed a truthful and valid reveiw on Vader Mountain Capital, as soon as Vader flagged the reveiw Trustpilot sent me an email asking me to change my comment or send them evidence that Vader Mountain Capital was violating human dignity. I sent them an abundance of email traffic where I was being harrassed my Vader Mountain Capital, and evidenceof e demanding they cease and desist. TrustPilot then insisted I change my accessment, so I did, Trustpilot sent me another email stating to change my assessment a second apparently wanting me to sugarcoat Vader Mountain Capital's behavior and mislead consumers, I refused and I received the following email.

(Holly O. (Trustpilot)

Aug 4,2021, 22:54 GMT+2

Hi Wyatt,

Thanks for getting back to us.

As your changes are insufficient and your review is still not within our guidelines, we'll have to move your review offline for now. Should you want to update your review at a later time, please get in touch via our contact form.)
If you want the truth use another forum to assess a company for their integrity. Trustpilot is a joke

Thumbnail of user jcj37
2 reviews
3 helpful votes
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October 22nd, 2023

They delete 1 star review of their partners in crime:Roobet. They don't care if its real. Just unbelievable

Thumbnail of user dennisv69
1 review
2 helpful votes
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February 11th, 2020

They NEVER take down a negative feedback and NEVER want to actually help a business when customer's leave feedback that is not true. Every neg feedback for our organization is inaccurate or left by customers who were trying to scam. They never let the whole story be heard. They also keep asking us for money to join their membership which seems to me that you basically have to pay them for them to give you a better chance of taking bad feedbacks down. They are such a scam, I don't know how they even exist, just trying to take money from small businesses in the hopes they'll take down a feedback.

The worst thing is, we had positive customer reviews that were left by our customers with order numbers, and TRUSTPILOT REMOVED THEM!

SO... basically, Trustpilot keeps up bad reviews, but removes good ones. WHY? HMMMMMM maybe to extort businesses.

Very shady, it's like the mob, "pay us, before something bad happens with your feedback. I wouldn't be surprised if they placed orders on sites they're trying to get subscribe and create bad feedbacks just the businesses will pay them. SUPER SHADY.

Thumbnail of user richardl3140
1 review
0 helpful votes
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October 25th, 2023

Every review I have put up they take it down making trust pilot not trustworthy. I not true the reviews on there.

Thumbnail of user mikeb1606
3 reviews
1 helpful vote
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August 3rd, 2020

Trustpilot is not to be trusted it allows false reviews of our business then refuses to remove them. *******@gasandelec.net

Thumbnail of user edint
1 review
0 helpful votes
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February 12th, 2022

Nice company for social connect qnd work on the process. Going good so far! Thanks good paid form russia

Thumbnail of user mehrdadh5
2 reviews
12 helpful votes
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July 4th, 2022

Trustpoilot has fake reviews. The almost not accept your review. Maybe they get money from websites to remove reviews

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Thumbnail of user edd320
1 review
1 helpful vote
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July 6th, 2022

Every time when write a review via trustpilot it went wrong turns out trustpilot is also fake fuc... off.

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Value
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Thumbnail of user sylvian22
1 review
5 helpful votes
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August 15th, 2019

I used trust pilot to write a review on CENTRE OF EXCELLENCE and wanted to bring the truth about a company i was dealing with online which were dishonest about the qualifications one obtains through their courses and when i went to put the review on their site with the proof from another site, stating what i was trying to say, they marked my review as not sticking to their guide lines, also they are very biased and seem to back up the companies that pay their subscriptions in order to list their log on their page, claiming they have 5 star trust pilot ratings, Trust pilot reviews in my opinion are very one side, and cannot be trusted. Very poor unprofessional conduct. I emailed them asking why my isp had been banned from giving reviews and they played the i cant find your email or account game and that they did not know what i was talking about, but funny how my isp all of the sudden was then unblocked and i could get through, only to find they had marked my review as going against their standards, It seems trust pilot do not want members to know the truth about the dodgy companies they support. Absolutely disgusting"

Thumbnail of user laurenl571
3 reviews
7 helpful votes
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February 5th, 2022

Limiting reviews of people who want to fight corruption and censorship related to the GoFundMe page and trucker convoy. Will never support again.

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Value
Quality
Thumbnail of user sonamc7
4 reviews
1 helpful vote
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February 22nd, 2021

Some of the reviews are fake and done by the members of their organisation just for money. Therefore all review cannot be trusted

Thumbnail of user jays597
2 reviews
39 helpful votes
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November 4th, 2020

Trustpilot is where scammers go to get fake credibility. If they point you to Trustpilot as proof of their cred, they're a scam.

Thumbnail of user markoi
28 reviews
33 helpful votes
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February 12th, 2017

I think at cheaters paid that trustpilot.com, at them not publish anything bad words they business...

Thumbnail of user kamalh29
7 reviews
16 helpful votes
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October 13th, 2022

It is a fake review website run by scammers and sponsored by scammers as well the money laundry scammers they keeps only the good reviews about their sponsors and they flag all the bad reviews they also have the worst arrogant support teams who either never replies or replies with case closed because your telling the truth about their fake scammers sponsors.
This untrusted Truspilot.com is only made to make money from the scammers and money laundry websites
I dare you if you could write a bad review about prohactive.com the scammers site or the scammers and money laundry website BitSoluationrecovery.com
NEVER TAKE ANY REVIEWS FROM THAT FAKE WEBSITE

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Thumbnail of user maksimt2
2 reviews
1 helpful vote
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August 20th, 2018

They are paid by companies. I wrote the complete and honest review of airportvanrental.com and it was removed!

Thumbnail of user rahulp136
4 reviews
3 helpful votes
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September 6th, 2023

You just can't write a truth review on Trustpilot, they will suspend your account if you write anything truth about any website.

Thumbnail of user el190
1 review
1 helpful vote
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December 23rd, 2022

Removed my review and claimed it was not genuine. I believe the company (specifically TEMU) paid them to remove my real experience and bad reviews.

Tip for consumers:
Use other legitimate sites

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Value
Quality
Thumbnail of user madhara
1 review
0 helpful votes
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June 13th, 2023

I have a personals experience with Trust Pilot, they are unethical by providing a Fake rating and reviews to some bad companies

Thumbnail of user davidb7648
1 review
1 helpful vote
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February 12th, 2022

Sadly useless now. Flag every review with one star. Asked them why So far no reply. Will probably not get one. Will edit review if I do

Service
Thumbnail of user christ1436
2 reviews
1 helpful vote
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September 14th, 2022

It appears they do not like to place negative reviews about companies that pay them. It will not be long before everyone catches on to their game.

Thumbnail of user pm223
1 review
0 helpful votes
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December 1st, 2020

I left reviews for Poshmark and they keep removing them as if they have some kind of a business deal they are not a legit review company

Thumbnail of user hirbom1
1 review
0 helpful votes
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March 26th, 2022

The experience is awful... The integrity team only allows reviews they consider "truthful"... anyway they right... I better keep it to myself.

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