Trustpilot

I went on holiday with tui last month advised by tui to check bags in the day before my flight, went to airport checked my bags in, at a cost of £30 to park. Went back next morning for my flight. Arrived at alicante but one of my case, s never arrived, spent 3 hours at airport reporting the lost case, missed hotel transfer, rep in resort told me that my luggage would be on the next flight and i would get it the next day, i got my case 6 days later the day before i came home, tui told me the would reimburse me for the clothes and everything i had to buy, they gave me £75 which i recieved 2 days after i got home, i went to the tui shop were i booked (southport) and spoke to the manager who told me he could only pay me £300 pounds compensation, i agreed with me that i would accept that and he told me he would send me an email confirming that. I recieved the email telling me that he would only give me £100 i went back to store and he said he didn, t say he agreed he said he could give me upto £300 but as i only had reciepts for £160 that he can only refund me £100. He misled me i rang up tui customer services and the lady told me that she could not help and that i had to make the complaint back to the store i booked with when i told her i am not happy going back to the store i was told that was my only option.so i went back to the store manager (chris) was off but i spoke to another member of staff and she agreed with me as she was in the store when the manager made that offer to me,. I put my complaint to her and requested that i expect to get compensation. I recieved an email 2 days later with no mention of compensation and £100 deposited in my bank account, the holiday we went on was to help us get over the death of our daughter but it turned out to be the worst holiday ever and that was all down to tui and the way we were treated. Tui customer care were very very unhelpfull,

Radiator Heat Reflective Foil. 5m x 60cm
Great Item and Super fast delivery. More than Happy to buy from Ebay seller marco_paul_outlet
Thanks

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I reviewed the very bad SHIP7 service and TRUSTPILOT canceled my review without telling me the reason!

We are a small therapy clinic based in Manchester and Trustpilot is contently taking down our genuine reviews stating that our patients are not real people, but rather bots of something. We have had the patients prove that they have received treatments from us via their online booking confirmations and some of the reviews have been relisted, but this happens with almost every review we receive.

We were informed that we would gain a better standard of service if we paid a monthly fee of £199.00 and yet they state that they offer the same standard of service for paying and none paying users, YER RIGHT!

Because of this I have issued official complaints with Francis Muscat the Chief Executive Officer of the Office of Fair Trading (OFT) and Andrea Coscelli the Chief Executive of the Competition and Markets Authority (CMA) for TRUSTPILOT's potential violations of the 2008 Consumer Protection from Unfair Trading Regulations.

Let's hope something is done about this disgraceful and horrid organisation! As TRUST should not be part of their name, when it has absolutely nothing to do with their official practices!

ADDITIONAL - As we are using a simple image that we obtained from "Google Images" that they do not like & we will not pay them £199.00 a month to display this image upon our website they have listed the following text across the top of our account page!

Warning! We've detected misuse on this page
We've found out that this company's use of the Trustpilot brand is misleading. The company is not displaying the most up-to-date ratings, TrustScore or reviews on their website (WHICH IS A TOTAL LIE).

We wanted to let you know that this company hasn't been playing by the rules. We take the integrity of our platform very seriously, (YES YOU MAKE PEOPLE PAY FOR IT) and when we uncover misuse, we put a stop to it. (Really, then why are there so many FAKE reviews on your platform then)?

So petty and for using a simple image, nothing more, an if this is how you treat people we are surprised that anyone pays this company, as we certainly won't!

I have now had seven reviews critical of Hermes, posted in its Hermes UK Trustpilot profile, deemed "suspicious" and removed, some retrospectively, by Trustpilot's "advanced software". This review, which I am confident is honest and objective, was the last one to be removed:

"The last tracking event for a parcel that Hermes should have delivered on Friday 13 August told me that at 08:21 that day it was "on its way to the courier". But it didn't reach a courier and wasn't delivered. Neither was it delivered on Saturday, Monday, Tuesday, Wednesday or today. Additionally, a collection (a return not initiated by me) scheduled for today was missed. It appears that Hermes, having lost the generally reliable courier I had for eight years a few weeks ago, once again can find nobody to deliver or collect parcels in my area and undelivered parcels are piling up at the depot. It will be the fourth time this has happened with parcels previously delayed by up to twelve days."

Trustpilot receives payment from Hermes for the Hermes UK profile which allows the company to invite reviews, a high proportion of which are positive. How inviting reviews boosts the ratings of businesses, with Hermes UK given as a example, is explored in Danny Richman's (SEO Training) report 'Can you trust Trustpilot?'. Richman appeared on a BBC Watchdog programme that examined Trustpilot's misleading ratings of some financial services businesses. Forgive me for suspecting that Trustpilot's "advanced software" also removes an unknown proportion of negative reviews from the Hermes UK profile. Unless Trustpilot monitors the decisions made by the software and publishes the proportion of reviews of individual businesses it removes we have no way of knowing. What I do know is that I posted exactly the same review in the Hermes (no UK) profile, for which Trustpilot receives no payment, and it is still there. Also there are no invited reviews in this profile and the "advanced software" does not appear to remove any critical reviews. Perhaps that is why it rates Hermes as "bad" with 1.4/5 stars when the Hermes UK profile that earns income for Trustpilot rates Hermes as "excellent" with 4.4/5 stars. 1.4/5 stars and "bad" is consistent with the ratings and rankings other sites have awarded Hermes.

It was the biggest mistake signing up with trust pilot (trustpilot). Way too expensive, and it doesn't really help your business AT ALL. We spent over $10k with them and have ZERO to show for it. Only good thing was a widget, but you can get that anywhere, it won't cost you $599.00 per month! There are way better services out there where you can actually get reviews on google, facebook, or any other site that really matter to your business and cheaper! With a widget! Do your research!

My contract was renewed just last month, March 13th to be exact. First of all, they went up on their fees, plus, I called them on March 18th due to stopping the service because of COVID-19 / Coronavirus and they made a million excuses as they were supposedly having meetings about the COVID-19 / Coronavirus issue. I also wanted a refund. They to me back after a week and after continuously extending the time for them to get back. The verdict... no refund, and they refused to cancel my services even though I have been with them for 2 years, i have never even contacted them throughout those 2 years to cancel or anything. They really couldn't cancel my services as a courtesy due to the COVID-19 / Coronavirus pandemic when I was just renewed that same month (4 days prior). Very unethical, I would never recommend anyone to go with them. Take my word for it, it's not worth the rip off they charge you. You can do much better things rather than spending $6,000 for the year because they will lock you in a contract you can't get out of.

DON'T MAKE THE MISTAKE. DON'T SIGN UP WITH TRUSTPILOT.

P.S. Notice their reviews, they don't even practice what they preach! They barley ever reply to any of their reviews. Which if you read online, is reviews 101. Its very important!

Trustpilot were knowingly publishing false, baseless and damaging information knowing to the damages it is causing. They have no system for ensuring whether reviews or true or with foundation or even that they are from a genuine individual. They have no system to even temporarily removing reviews whilst they are disputed. They refused to remove a review for a period of 11 days despite the fact we have confirmed to them that the review is false and baseless. They have not requested any information from us to verify any facts whatsoever. In their response to us they made baseless claim that the review was not defamatory. Even worse we respectfully requested that they provide the full legal details of the individual they claim posted the review so that we can attempt to resolve the matter and avoid the need for costly and damaging legal action. They have they refused this request.

Trustpilot claim that the reviewer is based in India. We have not had any interaction with anyone in India. We do not sell to India and we have no intention of doing so. We have never refused a refund to any customer, ever. We have no such interaction with any individual or party that relates to the claims made. We responded to the review and requested further information however predictably none was forthcoming. Therefore we know without any doubt whatsoever that. Their claims are false and baseless yet they persist in this malicious and damaging behaviour. We have informed Trustpilot of these facts however they have refused to remove the false and baseless review for 11 days.

Trustpilot falsely claim that reviews will be removed if the reviewer fails to provide proof of their claim. Sadly this is not true. Despite the fact we have followed their procedures for removing the review they refused to do so. It wasn't until extreme pressure was put on them that they finally remove the review and they failed to provide any reason.

What is even worse is that Trustpilot even threatened me with suspension if I continued to make multiple requests for removal, despite ignoring the main body of my request and failing to answer the points in my request. They have caused considerable financial damages to my business, and reputation and have caused terrible distress to me personally. Frankly I am utterly appalled at their behaviour.

They have a clear motive for their actions. You only have to look at their pricing structure to know they are targeting business with the larger companies who spend thousands with them every year.

Trustpilot has caused considerable distress and destroyed years of hard work trying to build our reputation.

DO NOT DO BUSINESS WITH THIS COMPANY It's unimaginable they are still in business. Stay away from Trust $#*!

The median IQ of the Danish is not as high as I would have expected. Trustpilot is a sad obscenity!

This a great place to get reviews as well as leaving reviews about other websites.

Call me on *******4455 and I will tell you how bad they are.

Typed it 3 times. Can't get past the verification. Won't take Facebook or google. What's with this?

Trustpilot créé des pages sur des entreprises sans autorisation, puis laisse publier des avis négatifs et filtre les avis positifs et enfin contacte les entreprises en proposant un service payant afin de nettoyer tout cela. Dans certains pays on appelle cela la mafia, sur Internet cela s'appelle Trustpilot.

Ich habe bei Immoscout 24 ein Objekt gefunden, das mich interessieren würde. Leider kann ich zu dem Inserierenden keinen Kontakt aufnehmen, da er sich entschieden hat, sein Objekt nur an Plus- Kunden zu verkaufen. Plus ist aber ein Angebot von Immoscout24, welches einem bessere Chancen auf dem Markt verspricht, natürlich gegen einen entsprechenden Obolus. Also werde ich genötigt, Geld für ein Angebot zu zahlen, welches ich gar nicht will, um ein öffentlich ausgestelltes Objekt zu erwerben. Somit schlägt Immoscout 24 zwei Fliegen mit einer Klappe. Sie binden den Kunden an sich, denn der kann ja nirgendwo anders mehr annoncieren und ziehen den Interessenten gleichzeitig das Geld aus der Tasche. Fein ausgedacht.

Schon mehrfach wurden negative Bewertungen eines betrügerischen Webshops auf drängen des Inhabers bei Trustpilot gelöscht.Man müsse zu dem Vorgang Stellung nehmen und quasi beweisen das der Shop kein Betrüger ist. Das ist aber nicht möglich da der Anbieter des Shops auf Anfragen nicht oder nur mit einer Standardantwort antwortet und nichts geklärt wird. Also Trustpilot ist keine aussagekräftige und zuverlässige Quelle und sagt rein gar nichts über die Qualität eines Shops oder Anbieters aus.Finger weg von dieser Plattform.

Wir arbeiten in einer Branche wo lediglich unzufriedene Kunden eine Bewertung abgeben. Kaum ein Kunde der zufrieden ist, gibt selbst auf Nachfrage eine Bewertung ab, weil er dieses voraussetzt und keine Lust hat, noch Zeit mit Bewertung schreiben zu verbringen. Trustpilot erlaubt es jeden Fake Kunden Bewertungen zu schreiben und dieses auch mehrfach für ein und dieselbe Dienstleistung. Trustpilot ist daher kaum als Seriös zu bezeichnen. Bewertungen, selbst Fake Bewertungen lassen sich einfach schreiben, um eine Firma schlecht dastehen zu lassen, jedoch ist das Löschen dieser Fake Bewertungen, so gut wie unmöglich. Truspilot verdient daher auch nur einen Stern

Si dices la verdad sobre un fraude, eliminan tu comentario de inmediato. Aunque lo rectifiques ya no lo publican. Obedecen sin rechistar solo a sus clientes previo pago.

Trustpilot è gratuito per i consumatori che pubblicano recensioni, ma è a pagamento per le imprese che vogliono iscriversi al fine di rispondere alle recensioni pubblicate. Quindi Trustpilot non è imparziale, poichè viene da sè che ha un occhio di riguardo per le imprese, ed ecco perchè molte recensioni negative vengono eliminate (addirittura a volte gli interi account, senza nemmeno il preavviso, di chi pubblica molte recensioni negative). Praticamente il fine ultimo di Trustpilot è quello di far apparire online una vetrina per le imprese che possano esibire le loro recensioni positive e quindi farsi pubblicità in tal modo. Non è dunque un caso se Trustpilot prenda di mira le recensioni negative e chi le pubblica. Ecco perchè Io consiglio sempre di non pubblicare le recensioni soltanto su questo sito, ma pubblicarle anche su altri più seri, tipo FB, Google Business, Play store, Malavida, Apkpure, HelloPeter, Smart. Reviews, Opinioni.it, Reviews.io, RecensioneItalia.it e, ovviamente, Sitejabber

Trustpilot is moet eerst zelf corrigeren en dan anderen, schrijf je een review over iets maar je kan het niet verzenden zelf met correct e-mail!
Fuc...the trustpilot!

Genial único y la verdad que me regale par este día del padre algo realmente de utilidad, elegante y con personalidad propia, gracias chucuu

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Site bugado ou fazem de propósito, sempre da erro quando tenta logar pelo Google ou mesmo, através do e-mail. Afim de classificar algum site.