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TSI ShippingReviews 1,267

3.1

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TSI Shipping Reviews Summary

TSI Shipping has a rating of 3.1 stars from 1,267 reviews, indicating that most customers are generally satisfied with their purchases. TSI Shipping ranks 10th among Shipping sites.

service
13
value
13
shipping
13
returns
7
quality
11
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48 reviews

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Happy C.
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I was most impressed by your administrator in Philly. He was precise, focused, knew all the relevant information. Your prices were much better than other places which at first made me suspicious but caused me to call back. The pickup and drop off people were also responsible and intelligent. Our mattress arrived quickly and in good shape. This is a company run by grownups.

Date of experience: January 20, 2019
Callie H.
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My bed was broken in transit and pieces are missing. I was also told it was curbside pickup and they had me load it into the truck.

Date of experience: January 20, 2019
Karen F.
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In Ca
January 20, 2019

In Ca. The 2 two men were WONDERFUL. The answered all our questions, wrapped our furniture with blankets, were very Professional. The men who arrived in Toledo were in a BIG hurry, They brought the boxes in a hurry, the box marked 16 had been upside, and when open many glasses were broken I received from my wedding. I took pictures.

Date of experience: January 20, 2019
Carol L.
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Service at beginning and end was great; price reasonable. In between, all 10 plastic totes had been taped; however, only 9 were delivered, and every one of them, the tape had been either ripped open or come undone. At least one tote had been repacked into a different container. Two small, inexpensive pieces of jewelry, but with GREAT sentimental value (late husband's wedding ring, and 100-year-old 10 kt locket) were missing. A report was filed of the missing tote, still waiting for result.

Date of experience: January 19, 2019
Barry V.
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It was easy to book the move and the communication during the move was great, thanks.

Date of experience: January 17, 2019
Satisfied C.
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Very satisfied with service, we were kept informed and everything was on time as promised.

Date of experience: January 17, 2019
GL G.
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Had a good experience
January 17, 2019

Had a good experience. Customer service was prompt and friendly. Minor issue with getting to right location for pickup but overall experience was satisfying.

Date of experience: January 17, 2019
Paulo I.
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...
January 17, 2019

Date of experience: January 17, 2019
Tom o.
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All phone contacts were handled efficiently and professionally.

Date of experience: January 17, 2019
Naomi H.
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Fair price and delivery went smoothly, thank you
January 17, 2019

Fair price and delivery went smoothly, thank you.

Date of experience: January 17, 2019
Lisa T.
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Delivery driver in Oklahoma went out of his way to assist my daughter with safe placement of items.

Date of experience: January 17, 2019
DrPackerGB O.
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Initial representative who helped me contract for your services went over and above to help arrange the service. The local rep who was sending the delivery to me did not relate that I would have to have a loading dock at my home (which I don't) and then the original rep came back into the picture to get me an actual curbside delivery (ground level with a lift gate truck). The local driver was only obligated to off load the boxes, but instead moved them all the way into my garage and helped me inspect the boxes for obvious damage. When I tried to tip him for his excellent service he advised me that it was against company policy for him to accept it and was very firm even after I advised him that he deserved it for the garage delivery of my boxes. Such high integrity is rarely seen these days. So from start to finish this was an exceptional experience. I cannot recommend this organization too high. 5 Stars seems so inadequate. Thank you very much!

Date of experience: January 17, 2019
Shelleypp S.
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TSI provided a convenient and professional way to get family antiques across the country.

Date of experience: January 15, 2019
Joshua C.
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...
January 14, 2019

Date of experience: January 14, 2019
Dennis J.
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You service was terrific and movers very efficient and polite. Most helpful was you phone representative, or scheduler. She had all the information I needed to decide if your service fit our needs, she clearly communicated all additional information that may be helpful to the customer in making the move easier and most efficient, and was available and answered questions when I called as the process went on. She was amazing!

Date of experience: January 14, 2019
Bianca G.
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TSI was efficient and very customer friendly
January 14, 2019

TSI was efficient and very customer friendly. The cost was mediated by the excellent service. Life was made easier!

Date of experience: January 14, 2019
Karen O.
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Everyone was very professional and courteous
January 14, 2019

Everyone was very professional and courteous. They kept me informed throughout the process. I'm very pleased.

Date of experience: January 14, 2019
Heather B.
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I was told I would receive my bed in 4 to 6 business days and it took two and a half weeks and at one point they told me it was lost. I am extremely dissatisfied with this service and will never use it again. I chose this company because of house fast I was going to get my bed and it turned into a disaster. Honestly, I feel I should refunded some money since my mastress came with oil stains.

Date of experience: January 14, 2019
Diana H.
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January 14, 2019

Date of experience: January 14, 2019
RexChris M.
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All went very well
January 14, 2019

All went very well.

Date of experience: January 14, 2019