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TSI Shipping

Overview

TSI Shipping has a rating of 3.1 stars from 1,267 reviews, indicating that most customers are generally satisfied with their purchases. TSI Shipping ranks 32nd among Shipping sites.

service
13
value
13
shipping
13
returns
7
quality
11
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48 reviews
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brad H.
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Don't waste your money with these guys
May 17, 2018

Don't waste your money with these guys. They were over a week late picking up my item 20 days late delivering it. When it showed up it was destroyed. Find somebody else to use

Date of experience: May 17, 2018
Liz L.
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Terrible and traumatic
November 28, 2017

Terrible and traumatic. White glove in name only. More like random person with a truck off the street. Value was not put on proper packing but instead of getting the stuff on the truck.

Date of experience: November 28, 2017
Marsha Z.
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So far, so good
December 11, 2015

So far, so good -- my shipment is scheduled for pickup today in Idaho, and Hopefully it will arrive intact to me in Colorado.

Transit Systems has been wonderful thus far, with all my questions,

Date of experience: December 11, 2015
GL G.
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Had a good experience
January 17, 2019

Had a good experience. Customer service was prompt and friendly. Minor issue with getting to right location for pickup but overall experience was satisfying.

Date of experience: January 17, 2019
Rena R.
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I used your service a year ago and was needing to ship My stuff again but I didn't remember you're name, phone number, had lost my paper work! So the network here I come o my goodness that is a real #$€% up to your mind all the emails and the prices do I have to say! Just when I gave up hope I found you and there I was still on file ready, willing and able to make sure that I was taking care of and my customer service representative Miss Carol Jack I hope I got your name right was the best happy holidays to you all from Miss Rena Robinson

Date of experience: December 13, 2016
Karen L.
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Excellent from my first contact, price, picking up at my elderly mother's home, sceduling/communication and final delivery. Very pleased - thanks for making this process easy!

Date of experience: April 14, 2018
Rentas W.
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They responded quickly with a quote that was reasonable, but unfortunately more then my item was worth.
I'll be sure to keep them bookmarked for future moves.

Date of experience: October 3, 2015
Brent W.
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Quick and fast communiation and subsequent quote. Shipment pickup was w/in communicated delivery window. Product (King Mattress / Box Springs) were delivered timely with no issues.

Date of experience: March 7, 2019
KOFFI F.
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1) THIS IS MY FIRST TIME TRYING "TRANSIT SYSTEMS.COM"; BUT I HOPE, EVERYTHING WOULD BE ALRIGHT.
2) I'M EXPECTING FAIR TRANSPORT COST, AND THE "SENIOR DISCOUNT" PROMISED ON THE PREVIOUS PAGES. AS I'M A SENIOR. THANKS.
KOFFI DOAMEKPO.

Date of experience: April 30, 2015
Lynn T.
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Our only real issue was a slightly damaged small piece of furniture but we were able to fix it ourselves. A little more timely update would have been nice via email or text.

Katie/Lynn Beczak

Date of experience: April 10, 2020
Maria H.
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Everything has been smooth sailing thus far
December 14, 2017

Everything has been smooth sailing thus far. I'm only waiting on the driver to call, as to when I need to meet him, or if I even do, depending on the size of his truck. We live on a small street.

Date of experience: December 14, 2017
christine F.
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Josh and keith were considerate and took good care of my belongings. They are nice young men. The main office people are also great. Friendly, kind, knowledgeable and helpful.

Date of experience: August 20, 2015
Kath L.
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So far, I have not received very good customer service and my representative has not been very attentive at helping me find the best solution for shipping my items.

Date of experience: April 25, 2016
Steve R.
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I am entrusting a Belgium china hutch manufactured in 1789 to Transit Systems for shipment from Arizona to South Florida. Isaac Votta is my liaison who has made this transaction easy for me. Besides being professional in handling this antique, he is extremely personable and a true joy with whom to work. He has the capacity to set one's mind at ease and took the time to explain how an item of this age and value will be handled and wrapped. This is my first experience with this brokerage (and Isaac) and I'm thrilled that I am participating in what feels to be a pleasurable experience. Isaac has taken the worry out of shipping. I'm reserving final judgement until the delivery has been completed, but I am confident, due to Isaac's words, that this will be a very professional relocation of such a valuable item.

If you are considering a move, I feel strongly that you'd be in terrific hands with Transit Systems. There was no wait time when placing a call to them and there was immediate response to emails, as well. True Efficiency!

Date of experience: January 20, 2017
Joy A.
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As advertised, very professional and polite staff. Pick up and drop off went with out any issues and rite on the timelines given. I will definitely use this company again if the need arises

Date of experience: April 7, 2020
Nancy E.
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I am waiting for a quote but the ease of use of TSI website is great. Easy to understand and not cumbersome. Thank you for clearly and simply answering my questions and making this an easy process.

Date of experience: October 22, 2016
Marc S.
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TSI SUCKS...
April 11, 2018

TSI SUCKS...worst shipping ever in my 50 years living. Do NOT let Kathy Temple tell you otherwise. They take your money and leave you hanging for 60 day deliveries when they promise 15-20!

Date of experience: April 11, 2018
Margaret T.
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Thank you all very much for all that you did to help my Mom & I with our special requests related to moving our precious antique family heirloom desk from Arizona to New York. We are all so grateful to everyone for everything that you did to help us in every way possible. Thank you a million times over. Your understanding, caring, efforts & hard work are so appreciated. Moving such a treasured piece with so many loving memories is very anxiety producing. It is a wonderful feeling & relief to see your special piece of furniture packed so well & delivered so safely. You went out of your way to ensure every detail be met regarding time frame & arrangements. Again my Mom & I thank you wholeheartedly & recommend your company without reservation. Thanks again to everyone from the first phone call to the last & everyone in between! Thanks a million to the wonderful pick up staff & excellent delivery team! A special thank you to Joshua who helped from the onset & to Kim who oversaw all of the details involved to perfection.
Sincerely, Margaret

Date of experience: July 9, 2015
Heart o.
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Fragile item packed very well
January 14, 2019

Fragile item packed very well. Communication was great and men were considerate unpacking and moving item. Always is my preferred choice for antiques!

Date of experience: January 14, 2019
Franois J.
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I received a quote quickly online
August 18, 2017

I received a quote quickly online. Although I called after hours and my rep was out until Monday I was very admirably serviced by an other rep and all aspects of the move were fully explained.

Date of experience: August 18, 2017