TSI Shipping has a rating of 3.1 stars from 1,267 reviews, indicating that most customers are generally satisfied with their purchases. TSI Shipping ranks 32nd among Shipping sites.
Don't waste your money with these guys. They were over a week late picking up my item 20 days late delivering it. When it showed up it was destroyed. Find somebody else to use
Terrible and traumatic. White glove in name only. More like random person with a truck off the street. Value was not put on proper packing but instead of getting the stuff on the truck.
So far, so good -- my shipment is scheduled for pickup today in Idaho, and Hopefully it will arrive intact to me in Colorado.
Transit Systems has been wonderful thus far, with all my questions,
Had a good experience. Customer service was prompt and friendly. Minor issue with getting to right location for pickup but overall experience was satisfying.
I used your service a year ago and was needing to ship My stuff again but I didn't remember you're name, phone number, had lost my paper work! So the network here I come o my goodness that is a real #$€% up to your mind all the emails and the prices do I have to say! Just when I gave up hope I found you and there I was still on file ready, willing and able to make sure that I was taking care of and my customer service representative Miss Carol Jack I hope I got your name right was the best happy holidays to you all from Miss Rena Robinson
Excellent from my first contact, price, picking up at my elderly mother's home, sceduling/communication and final delivery. Very pleased - thanks for making this process easy!
They responded quickly with a quote that was reasonable, but unfortunately more then my item was worth.
I'll be sure to keep them bookmarked for future moves.
Quick and fast communiation and subsequent quote. Shipment pickup was w/in communicated delivery window. Product (King Mattress / Box Springs) were delivered timely with no issues.
1) THIS IS MY FIRST TIME TRYING "TRANSIT SYSTEMS.COM"; BUT I HOPE, EVERYTHING WOULD BE ALRIGHT.
2) I'M EXPECTING FAIR TRANSPORT COST, AND THE "SENIOR DISCOUNT" PROMISED ON THE PREVIOUS PAGES. AS I'M A SENIOR. THANKS.
KOFFI DOAMEKPO.
Our only real issue was a slightly damaged small piece of furniture but we were able to fix it ourselves. A little more timely update would have been nice via email or text.
Katie/Lynn Beczak
Everything has been smooth sailing thus far. I'm only waiting on the driver to call, as to when I need to meet him, or if I even do, depending on the size of his truck. We live on a small street.
Josh and keith were considerate and took good care of my belongings. They are nice young men. The main office people are also great. Friendly, kind, knowledgeable and helpful.
So far, I have not received very good customer service and my representative has not been very attentive at helping me find the best solution for shipping my items.
I am entrusting a Belgium china hutch manufactured in 1789 to Transit Systems for shipment from Arizona to South Florida. Isaac Votta is my liaison who has made this transaction easy for me. Besides being professional in handling this antique, he is extremely personable and a true joy with whom to work. He has the capacity to set one's mind at ease and took the time to explain how an item of this age and value will be handled and wrapped. This is my first experience with this brokerage (and Isaac) and I'm thrilled that I am participating in what feels to be a pleasurable experience. Isaac has taken the worry out of shipping. I'm reserving final judgement until the delivery has been completed, but I am confident, due to Isaac's words, that this will be a very professional relocation of such a valuable item.
If you are considering a move, I feel strongly that you'd be in terrific hands with Transit Systems. There was no wait time when placing a call to them and there was immediate response to emails, as well. True Efficiency!
As advertised, very professional and polite staff. Pick up and drop off went with out any issues and rite on the timelines given. I will definitely use this company again if the need arises
I am waiting for a quote but the ease of use of TSI website is great. Easy to understand and not cumbersome. Thank you for clearly and simply answering my questions and making this an easy process.
TSI SUCKS...worst shipping ever in my 50 years living. Do NOT let Kathy Temple tell you otherwise. They take your money and leave you hanging for 60 day deliveries when they promise 15-20!
Thank you all very much for all that you did to help my Mom & I with our special requests related to moving our precious antique family heirloom desk from Arizona to New York. We are all so grateful to everyone for everything that you did to help us in every way possible. Thank you a million times over. Your understanding, caring, efforts & hard work are so appreciated. Moving such a treasured piece with so many loving memories is very anxiety producing. It is a wonderful feeling & relief to see your special piece of furniture packed so well & delivered so safely. You went out of your way to ensure every detail be met regarding time frame & arrangements. Again my Mom & I thank you wholeheartedly & recommend your company without reservation. Thanks again to everyone from the first phone call to the last & everyone in between! Thanks a million to the wonderful pick up staff & excellent delivery team! A special thank you to Joshua who helped from the onset & to Kim who oversaw all of the details involved to perfection.
Sincerely, Margaret
Fragile item packed very well. Communication was great and men were considerate unpacking and moving item. Always is my preferred choice for antiques!
I received a quote quickly online. Although I called after hours and my rep was out until Monday I was very admirably serviced by an other rep and all aspects of the move were fully explained.
Answer: I don't think so. TSI offered the best quote out of 5 other companies
Answer: From what I can tell, a scam. They charged me $2000; confirmed a pickup date, and didnt show up. Since then they've been dodging calls and emails.
Answer: I got a quote from Kathy which was very responsive and professional