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    TunesKit

TunesKit

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Overview

TunesKit has a rating of 3.7 stars from 61 reviews, indicating that most customers are generally satisfied with their purchases. TunesKit ranks 51st among Software sites.

  • Service
    36
  • Value
    39
  • Shipping
    3
  • Returns
    29
  • Quality
    38
Positive reviews (last 12 months): 100%
Positive
1
Neutral
0
Negative
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Reviews (61)

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Thumbnail of user si38
Australia
1 review
1 helpful vote
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May 15th, 2021

The trial version could not open the file and convert the 3 minutes they claimed it could. Gave them the benefit of the doubt and bought anyway - wasted $66 Aus. Even the licensed software does not work at all. Everything looks right with the m4v file showing up in their software window for drm removal but when you press convert, nothing happens. Be careful. Don't waste your money.

Date of experience: May 15, 2021

Thumbnail of user jenw136
California
1 review
4 helpful votes
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May 23rd, 2021

Horrible company false advertising. They said money back guarantee. I tried the 30$ software for my iPhone in 20 min it failed to restore the firmware. Which was done for free later and they only refunded half of the purchase. Even though the software didn't work and they advertised money back guarantee. Scam software do not get roped into buying this. It's useless and completely false advertising on the product. 100% dissatisfied customer.

Tip for consumers:
Do not use this site. Goto Apple for support.

Products used:
Firmware fix for iPhone 10. Useless snd a scam

Service
Value
Returns
Quality

Date of experience: May 23, 2021

Thumbnail of user alberta199
Maryland
2 reviews
0 helpful votes
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October 25th, 2021

The customer service was nonexistent. The software failed the first day and I immediately aske for a refund. They didn't respond until 30 days later and stated that it was beyond their 5 day return policy. If they would have responded when I requested a refund then it would have been on time. They have a very deceptive way of doing business. They'll just take your money and run. Buyer beware.

Date of experience: October 25, 2021

Thumbnail of user rodrigod32
Brazil
1 review
6 helpful votes
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November 8th, 2020

Purchase iOS System Recovery, thinking it could help me, as I could not get recover from iTunes. Tuneskit behaved same way. I wasted my money. It says can repair up to 50 kinds of iOS system issues on iPhone/iPad/iPod touch. But in fact, any problem you mark result the same process, reinstalling the firmware. And it can't install unsigned ones. Purchased the 1-Month License, with auto renewal. I want to cancel, but cannot find where... If you do not want to lose money and time, do not buy it.

Date of experience: November 8, 2020

Thumbnail of user shahh10
California
1 review
0 helpful votes
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December 27th, 2020

I purchased a 1 month service. After trying to use the software on my phone, unfortunately it did not work due to an issue with the phone. I believe the software is good and very handy for those who need to recover their phones. HOWEVER i would highly recommend that you read the agreement before purchasing the product. If you only need it for a one time use, then please make sure too cancel your services after the software is successful. If you don't cancel the services, then you will billed every month after your 1st initial purchase. If you do cancel it too late then you will never get a full refund.

Products used:
SOFTWARE

Service
Value
Returns
Quality

Date of experience: December 27, 2020

Thumbnail of user jasons677
Arizona
1 review
1 helpful vote
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April 22nd, 2019

I placed an order on their website says 24/7 customer service. Most FAQ on their website say software delivered in less than 1hr but usually within minutes. Well we are sitting and 24 hours and never got an email to my multiple attempts to contact via email and twitter. Never got response. So I can not give you a review of their software. BUYER BEWARE!

Date of experience: April 22, 2019

Thumbnail of user andresg20
Andres G. – TunesKit Rep

Hi, Jason, I am sorry, I checked there is not email sent from you. Did you contact us by the right email address support@tuneskit.com?

If you didn't get the code, would you please check if you wrote a wrong email address?

Please check again and let's do our best to help you first.

We really appreciate your kind understanding and consideration.

Sincerely,

Tuneskit support

Thumbnail of user michelleg451
Utah
1 review
2 helpful votes
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September 26th, 2019

Do NOT buy this product. It doesn't work. I asked for a refund and all I got was told to provide a log to prove the software didn't work. Every direction I received was incorrect and did not provide the needed log. When I finally found a page with a history, there was nothing to report because the software NEVER worked.

Date of experience: September 26, 2019

Thumbnail of user manueld167
Netherlands
1 review
0 helpful votes
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April 11th, 2022

My parents iPad Mini 6 couldn't boot up, so I decided to try TunesKit iOS System Recovery. It seemed that the program could not recognize all parameteres, but it tried to install the firmware. That didn't work and I went to the Apple Store with my laptop and iPad. Through iTunes they recovered the iPad completely within 30 minutes. I had 30 day moneyback guarantee, and I aske for a refund and provided screenshots. I will only get 50%, it's a complete SCAM. The company takes no risks in refunds whatsoever. If the tool works you are in luck, if not than you are screwed. The consumer takes all the risk, and Tuneskit takes advantage of consumers in distress of a broken Apple product. Stay clear!

Products used:
Software

Service
Value
Returns
Quality

Date of experience: April 11, 2022

Thumbnail of user gardob
New Jersey
1 review
3 helpful votes
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November 5th, 2020

I ordered this service thinking it would work for my iphone XS, because the screen kept looping on the apple logo and wouldn't turn on, but I was wrong. At first, the software told me to use the "Volume up, volume down, power button" trick to put the phone on recovery mode, that didn't work, then they told me to install a new update for iOS, (14.1) that didn't work either, lastly they told me to put my phone on DFU mode (whatever the h*ll that means) that didn't work as well. So when I explained this to the support person, and requested a FULL refund, all I was told was...

"Sorry for the inconvenience.

We have description of the 30-day Money Back Guarantee, we could only refund the half of money to you."

Complete waste of time and money, please for the love of god, DON'T uses this service, they deserve to be sued!

Date of experience: November 5, 2020

Thumbnail of user catl65
California
0 reviews
0 helpful votes
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January 19th, 2022

Didn't work for me, said I want a refund, made me download another thing with a log so team can see why it wasn't working for me. Told me it would take 3 days for them to come up with a solution, never heard from them. Went to apple, got it fixed and then asked for a refund and they had the audacity to say they would only give me half because it was after the 5 days, when they were supposed to email me solutions and never did. I waited which they make you believe there is a solution only to tell you to go to FACTORY RESET! WTF! They won't give you a refund. You have to file with your bank because they ARE A SCAM!

Tip for consumers:
DON'T BUY!! They ARE A SCAM!!!

Products used:
I used the Tuneskit and they make you wait for a BS response that didn't work on your phone in the first place!! This is a joke!

Service
Value
Returns
Quality

Date of experience: January 19, 2022

Thumbnail of user douga82
Missouri
1 review
2 helpful votes
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September 20th, 2018

It's simple. I bought their software, it didn't work, I contacted support and never heard back. Don't be disappointed - save your money and try something else.

Date of experience: September 20, 2018

Thumbnail of user andresg20
Andres G. – TunesKit Rep

Dear Doug A.,

Sorry for the inconvenience you encountered. We replied emails of all our customers everyday. If you didn't hear back, maybe there is something wrong with the email settings.

Would you mind telling us your email address and we will check it again for you here? Or you can try to use another email address to contact us. We will do our best to solve the issue for you as soon as possible.

Also, please don't worry, we offer 60 days money back policy.

We really appreciate your kind understanding and consideration.

Thumbnail of user carlosz41
Georgia
1 review
6 helpful votes
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May 12th, 2020

I purchased this software to fix my IPhone 8. After multiple attempts of trying to use this software, which NEVER WORKED... I contacted customer service for assistance via email since they don't even offer customer service by phone or chat. It took them 6 days to reply to my concerns! I wasted my time and money on this software and ended up having to take my phone to the Apple store anyway! The customer service is horrible. Not only did they not help me with the issue they didn't even offer me a full refund as ADVERTISED ON THEIR WEBSITE. That's the least they could have done since there software DID NOT WORK! DO NOT PURCHASE THIS PRODUCT IT IS A SCAM! Below are all the screenshots with proof that their customer service is $#*!ty! CARLOS ZULETA

Tip for consumers:
Never buy to this website

Products used:
TunesKit iOS System Recovery for Windows Single License

Service
Value
Returns
Quality

Date of experience: May 12, 2020

Thumbnail of user wonderm1
Ghana
1 review
0 helpful votes
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March 17th, 2023

The software is easy to use, power user friendly interface, just some few click and youre good to go, unlock your phone with Tuneskit now and see!

Products used:
tuneskit unlocker

Service
Value
Returns
Quality

Date of experience: March 17, 2023

Thumbnail of user saeedb8
Canada
1 review
0 helpful votes
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May 7th, 2021

I wish I would have read the reviews before it is the worst scam. It rips you off doesn't work don't waste your money and the customer service doesn't help

Tip for consumers:
Don’t use it waste of time and money

Products used:
iOS recovery kit

Service
Value
Returns
Quality

Date of experience: May 7, 2021

Thumbnail of user andresg20
Andres G. – TunesKit Rep

Hi Saeed B, we are deeply sorry for your negative experience with the program. Would you please provide us with the Ticket Number at your earliest convenience? If you encounter any problem when using the program, please contact our technical support team for help at the first time. We'll help you out asap.

Thumbnail of user miken282
Texas
1 review
0 helpful votes
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February 15th, 2019

Does not work on surface pro 6. I have contacted support, but they have not contacted me back. So I will have to contact my cc company and cancel payment now.

Date of experience: February 15, 2019

Thumbnail of user andresg20
Andres G. – TunesKit Rep

Dear Mike,

Sorry for the inconvenience you encountered. We have 60 days refund policy.

We searched our email systems, but we never received any emails from you. Would you please let's know your email address and order ID to check again?

Once we get the info, we will check your order status. If we can't offer a satisfied solution, we will send a full refund to you immediately.

We really appreciate your kind understanding and consideration.

Sincerely,

Thumbnail of user nikitap34
RU
1 review
0 helpful votes
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July 24th, 2021

I ABSOLUTELY LOVE THIS APP CAUSE MUSIC IS MY LIFE AND I LIKE TO LISTEN TO IT ON MY OLD SCHOOL IPOD. UNFORTUNATELY NOT ANY APP ON MARKET
CANNOT PROVIDE ME WITH THE ABILITY TO CONVERT MY APPLE MUSIC LIBRARY INTO FLAC FILES/ EXCEPT THIS MARVELOUS APP/ THANK YOU DEVELOPERS!

Service
Value
Returns
Quality

Date of experience: July 23, 2021

Thumbnail of user jasonf924
Canada
1 review
0 helpful votes
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April 1st, 2022

Very simple UI. I love that it connects directly to my Spotify app. It is as easy as dragging/dropping songs and playlists - and the sound quality is top notch! Highly recommend

Products used:
mp3 converter

Service
Value
Quality

Date of experience: March 31, 2022

Thumbnail of user jnorth1113
Guam
1 review
0 helpful votes
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April 22nd, 2023

Great product, good application. Has a user friendly UI and that is backed up by an even better support team.

Products used:
Iphone ulocker

Service
Value
Quality

Date of experience: April 20, 2023

Thumbnail of user wesleys201
Texas
1 review
0 helpful votes
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May 24th, 2022
Verified purchase

Yes, I've plugged in several devices, but was unable to complete the unlocking process. Only one iPad 3 was successfully unlocked. The others, even after downloading the firmware, never even completed cause it couldn't verify the firmware it downloaded. The devices are still locked. Your software didn't unlock them.
Even so, it told you 3 we're done, well, where's the ability to unlock the other 2?
Ok, here's a screenshot of the message.
Your system must be able to tell the difference between an actual successful unlock, and a failed attempt. Right? You don't count unsuccessful device unlocks as used against the 5 devices allowed do you? No other company does. I know that for a fact.
Oddly as it is, I tried again to unlock this iPad pro 12.9, after 3 firmware downloads, all failing verification, it finally started unzipping the files to unlock it, BUT NO, it to failed. Here are the screenshots of that sad failure. So what's up? Your software can't even download the correct firmware package. Really? Ok, nevermind. I want a refund. I'm tired of this. The downloading of all these files for nothing, killing my data, just for failure. Nope, I'm done with your program. Just refund the money please. I don't have time to play these games. Your software is a hit or miss catastrophy and aggravation I just don't need or care for. I'll go back to unlock go or 3utools. Good luck with scamming someone else. And I plan on writing a review for you as well. And not a very good one sadly. Peace. Goodbye. I expect to see my money refunded promptly. Thank you..

Service
Value
Returns
Quality

Date of experience: May 24, 2022

Thumbnail of user daver803
Mexico
1 review
0 helpful votes
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December 11th, 2021

Without a doubt it is one of the best music software you can have, just the free trial leaves a good taste in your mouth, what I like most is the different formats it provides, I recommend the FLAC format, once you have it, you will always want it.

Tip for consumers:
The different options that exist to be able to use the formats that it includes

Products used:
digital license

Service
Value
Returns
Quality

Date of experience: December 10, 2021

Thumbnail of user mattj307
Maryland
1 review
0 helpful votes
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June 10th, 2022

Was looking for a way to download MP3s for my son to take to camp and he loves his Spotify playlist and this was the solution! Easy to use, fast downloads and great quality. Highly recommend!

Date of experience: June 9, 2022

Thumbnail of user adamd71
1 review
2 helpful votes
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May 10th, 2017

I bought the TunesKit Audibook Converter 1 year ago and it works like a magic all the time. With it, I can enjoy my audiobooks in a much more comfortable way, thank you so much.

Date of experience: May 10, 2017

Thumbnail of user sebastianp89
Ecuador
1 review
1 helpful vote
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November 18th, 2021

It helps you easily download M4P songs, M4A, M4B audiobooks as well as Audible AA, AAX audiobook files and convert them to common audio formats for playing on any device or player. ViWizard is the best application to convert Spotify music. It is really suitable for dj's or just people who like music. Great job ViWizard.

Products used:
ViWizard Music Converter

Service
Value
Quality

Date of experience: November 17, 2021

Thumbnail of user alexj865
Germany
1 review
0 helpful votes
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November 20th, 2022

This software is A-M-A-Z-I-N-G. Once I installed it was like the clouds parted and angels were singing.

Date of experience: November 19, 2022

Thumbnail of user nathanh453
Kentucky
1 review
0 helpful votes
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October 13th, 2021

I used to download songs off of Spotify and the quality and speeds were acceptable for what it cost. I would recommend the TunesKit / ViWizard Spotify Music Converter.

Products used:
ViWizard

Value
Quality

Date of experience: October 12, 2021

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TunesKit is a world-leading software developer dedicated to providing ultimate DRM removal solutions, including iTunes M4V Video Converter, Audiobook Converter, Audible Converter, Apple Music Converter and iBook Copy, free Video Cutter, etc. to customers all over the world.

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Thumbnail of user andresg20
Andres G.

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