TunesKit has a rating of 3.7 stars from 61 reviews, indicating that most customers are generally satisfied with their purchases. TunesKit ranks 51st among Software sites.
The trial version could not open the file and convert the 3 minutes they claimed it could. Gave them the benefit of the doubt and bought anyway - wasted $66 Aus. Even the licensed software does not work at all. Everything looks right with the m4v file showing up in their software window for drm removal but when you press convert, nothing happens. Be careful. Don't waste your money.
Date of experience: May 15, 2021
Horrible company false advertising. They said money back guarantee. I tried the 30$ software for my iPhone in 20 min it failed to restore the firmware. Which was done for free later and they only refunded half of the purchase. Even though the software didn't work and they advertised money back guarantee. Scam software do not get roped into buying this. It's useless and completely false advertising on the product. 100% dissatisfied customer.
Tip for consumers:
Do not use this site. Goto Apple for support.
Products used:
Firmware fix for iPhone 10. Useless snd a scam
Date of experience: May 23, 2021
The customer service was nonexistent. The software failed the first day and I immediately aske for a refund. They didn't respond until 30 days later and stated that it was beyond their 5 day return policy. If they would have responded when I requested a refund then it would have been on time. They have a very deceptive way of doing business. They'll just take your money and run. Buyer beware.
Date of experience: October 25, 2021
Purchase iOS System Recovery, thinking it could help me, as I could not get recover from iTunes. Tuneskit behaved same way. I wasted my money. It says can repair up to 50 kinds of iOS system issues on iPhone/iPad/iPod touch. But in fact, any problem you mark result the same process, reinstalling the firmware. And it can't install unsigned ones. Purchased the 1-Month License, with auto renewal. I want to cancel, but cannot find where... If you do not want to lose money and time, do not buy it.
Date of experience: November 8, 2020
I purchased a 1 month service. After trying to use the software on my phone, unfortunately it did not work due to an issue with the phone. I believe the software is good and very handy for those who need to recover their phones. HOWEVER i would highly recommend that you read the agreement before purchasing the product. If you only need it for a one time use, then please make sure too cancel your services after the software is successful. If you don't cancel the services, then you will billed every month after your 1st initial purchase. If you do cancel it too late then you will never get a full refund.
Products used:
SOFTWARE
Date of experience: December 27, 2020
I placed an order on their website says 24/7 customer service. Most FAQ on their website say software delivered in less than 1hr but usually within minutes. Well we are sitting and 24 hours and never got an email to my multiple attempts to contact via email and twitter. Never got response. So I can not give you a review of their software. BUYER BEWARE!
Date of experience: April 22, 2019
Do NOT buy this product. It doesn't work. I asked for a refund and all I got was told to provide a log to prove the software didn't work. Every direction I received was incorrect and did not provide the needed log. When I finally found a page with a history, there was nothing to report because the software NEVER worked.
Date of experience: September 26, 2019
My parents iPad Mini 6 couldn't boot up, so I decided to try TunesKit iOS System Recovery. It seemed that the program could not recognize all parameteres, but it tried to install the firmware. That didn't work and I went to the Apple Store with my laptop and iPad. Through iTunes they recovered the iPad completely within 30 minutes. I had 30 day moneyback guarantee, and I aske for a refund and provided screenshots. I will only get 50%, it's a complete SCAM. The company takes no risks in refunds whatsoever. If the tool works you are in luck, if not than you are screwed. The consumer takes all the risk, and Tuneskit takes advantage of consumers in distress of a broken Apple product. Stay clear!
Products used:
Software
Date of experience: April 11, 2022
I ordered this service thinking it would work for my iphone XS, because the screen kept looping on the apple logo and wouldn't turn on, but I was wrong. At first, the software told me to use the "Volume up, volume down, power button" trick to put the phone on recovery mode, that didn't work, then they told me to install a new update for iOS, (14.1) that didn't work either, lastly they told me to put my phone on DFU mode (whatever the h*ll that means) that didn't work as well. So when I explained this to the support person, and requested a FULL refund, all I was told was...
"Sorry for the inconvenience.
We have description of the 30-day Money Back Guarantee, we could only refund the half of money to you."
Complete waste of time and money, please for the love of god, DON'T uses this service, they deserve to be sued!
Date of experience: November 5, 2020
Didn't work for me, said I want a refund, made me download another thing with a log so team can see why it wasn't working for me. Told me it would take 3 days for them to come up with a solution, never heard from them. Went to apple, got it fixed and then asked for a refund and they had the audacity to say they would only give me half because it was after the 5 days, when they were supposed to email me solutions and never did. I waited which they make you believe there is a solution only to tell you to go to FACTORY RESET! WTF! They won't give you a refund. You have to file with your bank because they ARE A SCAM!
Tip for consumers:
DON'T BUY!! They ARE A SCAM!!!
Products used:
I used the Tuneskit and they make you wait for a BS response that didn't work on your phone in the first place!! This is a joke!
Date of experience: January 19, 2022
It's simple. I bought their software, it didn't work, I contacted support and never heard back. Don't be disappointed - save your money and try something else.
Date of experience: September 20, 2018
Dear Doug A.,
Sorry for the inconvenience you encountered. We replied emails of all our customers everyday. If you didn't hear back, maybe there is something wrong with the email settings.
Would you mind telling us your email address and we will check it again for you here? Or you can try to use another email address to contact us. We will do our best to solve the issue for you as soon as possible.
Also, please don't worry, we offer 60 days money back policy.
We really appreciate your kind understanding and consideration.
I purchased this software to fix my IPhone 8. After multiple attempts of trying to use this software, which NEVER WORKED... I contacted customer service for assistance via email since they don't even offer customer service by phone or chat. It took them 6 days to reply to my concerns! I wasted my time and money on this software and ended up having to take my phone to the Apple store anyway! The customer service is horrible. Not only did they not help me with the issue they didn't even offer me a full refund as ADVERTISED ON THEIR WEBSITE. That's the least they could have done since there software DID NOT WORK! DO NOT PURCHASE THIS PRODUCT IT IS A SCAM! Below are all the screenshots with proof that their customer service is $#*!ty! CARLOS ZULETA
Tip for consumers:
Never buy to this website
Products used:
TunesKit iOS System Recovery for Windows Single License
Date of experience: May 12, 2020
The software is easy to use, power user friendly interface, just some few click and youre good to go, unlock your phone with Tuneskit now and see!
Products used:
tuneskit unlocker
Date of experience: March 17, 2023
I wish I would have read the reviews before it is the worst scam. It rips you off doesn't work don't waste your money and the customer service doesn't help
Tip for consumers:
Don’t use it waste of time and money
Products used:
iOS recovery kit
Date of experience: May 7, 2021
Hi Saeed B, we are deeply sorry for your negative experience with the program. Would you please provide us with the Ticket Number at your earliest convenience? If you encounter any problem when using the program, please contact our technical support team for help at the first time. We'll help you out asap.
Does not work on surface pro 6. I have contacted support, but they have not contacted me back. So I will have to contact my cc company and cancel payment now.
Date of experience: February 15, 2019
Dear Mike,
Sorry for the inconvenience you encountered. We have 60 days refund policy.
We searched our email systems, but we never received any emails from you. Would you please let's know your email address and order ID to check again?
Once we get the info, we will check your order status. If we can't offer a satisfied solution, we will send a full refund to you immediately.
We really appreciate your kind understanding and consideration.
Sincerely,
I ABSOLUTELY LOVE THIS APP CAUSE MUSIC IS MY LIFE AND I LIKE TO LISTEN TO IT ON MY OLD SCHOOL IPOD. UNFORTUNATELY NOT ANY APP ON MARKET
CANNOT PROVIDE ME WITH THE ABILITY TO CONVERT MY APPLE MUSIC LIBRARY INTO FLAC FILES/ EXCEPT THIS MARVELOUS APP/ THANK YOU DEVELOPERS!
Date of experience: July 23, 2021
Very simple UI. I love that it connects directly to my Spotify app. It is as easy as dragging/dropping songs and playlists - and the sound quality is top notch! Highly recommend
Products used:
mp3 converter
Date of experience: March 31, 2022
Great product, good application. Has a user friendly UI and that is backed up by an even better support team.
Products used:
Iphone ulocker
Date of experience: April 20, 2023
Yes, I've plugged in several devices, but was unable to complete the unlocking process. Only one iPad 3 was successfully unlocked. The others, even after downloading the firmware, never even completed cause it couldn't verify the firmware it downloaded. The devices are still locked. Your software didn't unlock them.
Even so, it told you 3 we're done, well, where's the ability to unlock the other 2?
Ok, here's a screenshot of the message.
Your system must be able to tell the difference between an actual successful unlock, and a failed attempt. Right? You don't count unsuccessful device unlocks as used against the 5 devices allowed do you? No other company does. I know that for a fact.
Oddly as it is, I tried again to unlock this iPad pro 12.9, after 3 firmware downloads, all failing verification, it finally started unzipping the files to unlock it, BUT NO, it to failed. Here are the screenshots of that sad failure. So what's up? Your software can't even download the correct firmware package. Really? Ok, nevermind. I want a refund. I'm tired of this. The downloading of all these files for nothing, killing my data, just for failure. Nope, I'm done with your program. Just refund the money please. I don't have time to play these games. Your software is a hit or miss catastrophy and aggravation I just don't need or care for. I'll go back to unlock go or 3utools. Good luck with scamming someone else. And I plan on writing a review for you as well. And not a very good one sadly. Peace. Goodbye. I expect to see my money refunded promptly. Thank you..
Date of experience: May 24, 2022
Without a doubt it is one of the best music software you can have, just the free trial leaves a good taste in your mouth, what I like most is the different formats it provides, I recommend the FLAC format, once you have it, you will always want it.
Tip for consumers:
The different options that exist to be able to use the formats that it includes
Products used:
digital license
Date of experience: December 10, 2021
Was looking for a way to download MP3s for my son to take to camp and he loves his Spotify playlist and this was the solution! Easy to use, fast downloads and great quality. Highly recommend!
Date of experience: June 9, 2022
I bought the TunesKit Audibook Converter 1 year ago and it works like a magic all the time. With it, I can enjoy my audiobooks in a much more comfortable way, thank you so much.
Date of experience: May 10, 2017
It helps you easily download M4P songs, M4A, M4B audiobooks as well as Audible AA, AAX audiobook files and convert them to common audio formats for playing on any device or player. ViWizard is the best application to convert Spotify music. It is really suitable for dj's or just people who like music. Great job ViWizard.
Products used:
ViWizard Music Converter
Date of experience: November 17, 2021
I used to download songs off of Spotify and the quality and speeds were acceptable for what it cost. I would recommend the TunesKit / ViWizard Spotify Music Converter.
Products used:
ViWizard
Date of experience: October 12, 2021
TunesKit is a world-leading software developer dedicated to providing ultimate DRM removal solutions, including iTunes M4V Video Converter, Audiobook Converter, Audible Converter, Apple Music Converter and iBook Copy, free Video Cutter, etc. to customers all over the world.
Hi, Jason, I am sorry, I checked there is not email sent from you. Did you contact us by the right email address support@tuneskit.com?
If you didn't get the code, would you please check if you wrote a wrong email address?
Please check again and let's do our best to help you first.
We really appreciate your kind understanding and consideration.
Sincerely,
Tuneskit support