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    Turkcell

Turkcell

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Thumbnail of user atassma
Turkey
3 reviews
10 helpful votes
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August 10th, 2021

The people who works in these stores they seem to dislike foreigners completely. They avoid looking at you in the face or looking at you in the eyes. They just say two words in Turkish and they point you out to somebody else. You deal with this every month every month again and again. I don't know how they survive in this business. These stores should be closed. It's not just one in Fethiye, It's in Istanbul too.

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Thumbnail of user tonyk27
Turkey
47 reviews
137 helpful votes
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April 11th, 2019

I don't know how this place is still in existence offering the POOR service and internet speeds that they provide. Mistakenly signed up for "high speed" internet service with this company and regretted every single day of it!
They're a part of Turkcell and supposed to be offering a "superonline" but it's furthest thing form super... or online.
Paying for 15MBs... the few times when it was actually working, I got nothing more than 6MBs... at maximum. Most times the average was less than 1MBs (see screen shot).
Their customer service is equally as bad, agents aren't too familiar with basic info and in turn no help.
If this is how all the internet service providers are in Turkey it may be best you lower your expectations so as not to be disappointed.
PS As some speedtest websites are actually blocked from within Turkey, it's a clear indication this is not an isolated issue.

Thumbnail of user maryb5922
California
2 reviews
3 helpful votes
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July 30th, 2023

As tourists we but a prepaid line from this cell phone company.
We had Greek tour, so we go to the ERGENEKON street branch
To active the international service,
then they charge us and said you all set.
The service it didn't work on Greek.
Unfortunately when we missed our tour guide we couldn't able to connected with hime,
Which is we paid for it.
After we backed we go to the branch and asked for refund but they rejected us

Thumbnail of user jaka1
Turkey
4 reviews
5 helpful votes
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September 12th, 2018

Avoid buying anything from them. They charged me 200 dollar for using google map for five minutes in Tbilisi. When I told them that this was UNFAIR charge, they didnt want to even hear it.

DO NOT BUY ANY OF THEIR PRODUCTS.

Thumbnail of user eo.es.66
Turkey
1 review
0 helpful votes
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September 30th, 2023

They treat customers as garbage, also they scam foreigners for more money. When confronted they will curse at you. I will never ever be a customer of Turkcell again and do not recommend it at all!

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