• Twinklens

Twinklens

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Overview

Twinklens has a rating of 4.6 stars from 966 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Twinklens most frequently mention customer service, good quality, and fast delivery. Twinklens ranks 6th among Contact Lenses sites.

  • Service
    42
  • Value
    43
  • Shipping
    43
  • Returns
    29
  • Quality
    42
  • Full refund
  • Free shipping
  • 30-day money-back guarantee

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 87.6%
Positive
148
Neutral
4
Negative
17

Instant Feedback

933 reviews

40
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How would you rate Twinklens?
Top Positive Review

“Very good quality, no sizing”

Kristin Z.
10/21/24

I do really love these contacts, however I never saw any options for sizing when purchasing. They are a bit too big for my eyes and kind of droop down making it a bit hard to see and not super comfortable. Could have been my error if there is a way to get specific sizes, if not I think it would be a good thing for the company to add as contacts are not a one size fits all. But overall I'm happy with my purchase and I was aware they may be too big before i purchased them so I am not upset

Top Critical Review

“Terrible communication and never received my lends!”

Lindsay C.
10/17/24

I have contact twinklens at least 4 times, both by phone and by email. Despite their claim that respond to emails within 12 hours, it usually takes at least 3 days to hear anything and when you do it's not an actual answer to "where is my order?" I still haven't received my order to two separate lines and haven't even been able to get my refund. Do no purchase from here! This whole experience has been terrible. I finally ordered from MOCO and those lenses I have received. Same yourself time and money and DON'T use twinklens.

Reviews (966)

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customer service (64)
Thumbnail of user shaundraf1
Florida
1 review
0 helpful votes
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August 16th, 2022
Verified purchase

Love every pair! They are the best contacts for dark eyes.

Reason I chose this business:

Good reviews

Thumbnail of user komalreetd
New Zealand
1 review
0 helpful votes
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August 16th, 2022
Verified purchase

Products are good, didn't expect that much honestly

Thumbnail of user emmas717
Virginia
1 review
0 helpful votes
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August 23rd, 2022
Verified purchase

Pretty good quality would recommend. Went great with my cosplay!

Reason I chose this business:

First thing that popped up tbh

Thumbnail of user chelcih
Georgia
1 review
0 helpful votes
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August 26th, 2022
Verified purchase

Put these on rush order for a convention. Came very fast, and the lenses are perfect

Reason I chose this business:

Return customer

Thumbnail of user vanetriam
Virginia
1 review
0 helpful votes
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August 29th, 2022
Verified purchase

Contacts are beautiful and shipping was super fast!

Reason I chose this business:

A friend referred me!

Thumbnail of user michaelc14814
New York
1 review
0 helpful votes
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November 9th, 2024
Verified purchase

Gooooooooooooooooooooooooooooooooooooooooooooooooood

Reason I chose this business:

Fast shipping

Thumbnail of user joyr318
Puerto Rico
1 review
0 helpful votes
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March 2nd, 2024
Verified purchase

Entrega llego antes de lo antisipado y es como se ve en la pagina

Thumbnail of user laurar2639
Puerto Rico
1 review
0 helpful votes
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October 2nd, 2023
Verified purchase

Me daba un poquito de miedo al usarlos mucho tiempo pero después de 5 minutos es como si no lo estuvieras puesto

Y el regalito de los case me gusto

Thumbnail of user karinep17
France
1 review
0 helpful votes
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January 31st, 2023
Verified purchase

Envoie très rapide et bien protégé
Pensé a bien regarder les frais de douane pour évité les mauvaise surprise

Reason I chose this business:

Tout les sclera que je recherché y sont réuni

Thumbnail of user luzr169
Puerto Rico
1 review
0 helpful votes
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April 24th, 2023
Verified purchase

Recibi mi peido y tambien incluyeron un kit de guardarlos
Muy grata experiencia
Se ven iguales a la foto

Thumbnail of user cockballzm
Florida
1 review
0 helpful votes
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June 14th, 2024
Verified purchase

Pooooooooooooooooooooooooooooooooooooooooooooooooooooooooo

Thumbnail of user victorr845
Puerto Rico
1 review
0 helpful votes
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August 18th, 2023
Verified purchase

Me gustaron mucho. Y hay mucha vriedad,son de buena calidad

Thumbnail of user jaguarb
Australia
1 review
0 helpful votes
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August 19th, 2023
Verified purchase

Idk…………………………………………………………………………………………………………………………..

Thumbnail of user ..19
New Jersey
1 review
0 helpful votes
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November 6th, 2022
Verified purchase

. kldsajfl; ksdajflk; jsadklfjlk; asdjflkasdjfkl; sadkl; fakl; sdjfl; kasdjf

Thumbnail of user stephanier1709
Florida
1 review
0 helpful votes
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September 16th, 2022
Verified purchase

Excellent para trabajos artísticos en maquillaje body painting ect me encanto

Thumbnail of user masonc130
Minnesota
1 review
0 helpful votes
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December 7th, 2022
Verified purchase

Balls valls balls balls balls balls balls balls balls

Thumbnail of user angien146
Puerto Rico
1 review
0 helpful votes
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August 25th, 2022
Verified purchase

Execelente producto... Variedad y llegan rápido! Recomendado!

Thumbnail of user nicolec2466
Ohio
1 review
0 helpful votes
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August 13th, 2023
Verified purchase

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Thumbnail of user ferna15
California
1 review
0 helpful votes
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May 21st, 2023
Verified purchase

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Thumbnail of user nilat5
North Carolina
1 review
0 helpful votes
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November 4th, 2022
Verified purchase

Jhjjejebebbrbrbrkwbebeebebebejejebebrbrbrbrbrbrbrbrbr

Thumbnail of user gabrielaa153
Texas
1 review
0 helpful votes
  • Send Message
March 5th, 2023
Verified purchase

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Sitejabber for Business

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From the business

Established by a group of fashion gurus, Twinklens is set to offer the most robust collection of contact lenses, accessible for everyone seeking everyday refreshment or occasional spookiness.

Our product lineup includes budget-friendly WOW! $9.90 contacts, natural-looking colored contacts, iconic Halloween contacts, and jaw-dropping 17.0mm & 22.0mm sclera contacts, totaling 500+ unique styles and accumulating.

We envision a future when everyone can look better and see better. Twinklens remains committed to speeding the progress by providing quality contact lenses at compelling price.

Business Attributes

  • Full refund
  • Free shipping
  • 30-day money-back guarantee

Company Representative

Thumbnail of user alexw971
Claire S.
Customer Satisfaction Manager
Typically does not respond to reviews

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