business logo of Twinklens

TwinklensReviews 1,164

4.6

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Established by a group of fashion gurus, Twinklens is set to offer the most robust collection of contact lenses, accessible for everyone seeking everyday refreshment or occasional spookiness.

Our product lineup includes budget-friendly WOW! $9.90 contacts, natural-looking colored contacts, iconic Halloween contacts, and jaw-dropping 17.0mm & 22.0mm sclera contacts, totaling 500+ unique styles and accumulating.

We envision a future when everyone can look better and see better. Twinklens remains committed to speeding the progress by providing quality contact lenses at compelling price.


twinklens.com
KWAI CHEONG, New Territories
How would you rate Twinklens?
grey star
grey star
grey star
grey star
grey star

Twinklens Reviews Summary

The company has cultivated a positive reputation for its product quality and timely customer service, with many customers praising the comfort and aesthetic appeal of the contact lenses. Fast shipping and attractive packaging are frequently highlighted as strengths, contributing to overall customer satisfaction. However, there are notable concerns regarding delivery delays, particularly for urgent orders, and inconsistencies in product quality, such as damaged lenses. Additionally, some customers expressed frustration over pricing discrepancies and packaging issues. Overall, while the company excels in product offerings and responsiveness, addressing shipping reliability and quality control could enhance customer experience further.

This summary is generated by AI, based on text from customer reviews

service
44
value
45
shipping
45
returns
31
quality
44
This company does not typically respond to reviews

Instant Feedback

1,014 reviews

We monitor reviews for authenticity

Massachusetts
1 review
0 helpful votes
Follow Taiga J.
Unfollow Taiga J.
Share Review
Report Review

Thank you
November 8, 2022

Received in a timely manner. Thank you. Very nice and very good. Right in time for Halloween.

Date of experience: November 8, 2022
Nebraska
1 review
0 helpful votes
Follow Di U.
Unfollow Di U.
Share Review
Report Review

Fast Shipping
November 8, 2022

The shipping was really fast and the lenses are good quality. I got my lenses in like 3 days and was able to use them for my halloween costume.

Date of experience: November 8, 2022
Ohio
1 review
0 helpful votes
Follow Timothy S.
Unfollow Timothy S.
Share Review
Report Review

Great all around
November 8, 2022

The shipping service was expedient and they looked great. I got so many compliments on the look of them for my costume.

Date of experience: November 8, 2022
New Jersey
2 reviews
0 helpful votes
Follow Tracy H.
Unfollow Tracy H.
Share Review
Report Review

Easy ordering process. My package came quickly. Very happy with this company!

Date of experience: November 8, 2022
New Jersey
1 review
0 helpful votes
Follow Dorian Y.
Unfollow Dorian Y.
Share Review
Report Review

Itachi contacts
November 8, 2022

Contacts arrived as expected and my son was very happy with them for his Halloween costume!

Date of experience: November 8, 2022
Nevada
1 review
0 helpful votes
Follow Yesse H.
Unfollow Yesse H.
Share Review
Report Review

Brilliant Customer Service & Products
November 8, 2022

I purchased three pairs of contacts and unfortunately the pair of mini scleras I purchased didn't fit my eyes all that well. The site has a one-time "exchange no questions asked" rule that allowed for me to get a new set of contacts that fit my eye and left me extraordinarily satisfied. I've already recommended several friends this site. Shipping was impeccably fast and all my contacts arrived just before Halloween.

Date of experience: November 8, 2022
Missouri
1 review
0 helpful votes
Follow Kaylie M.
Unfollow Kaylie M.
Share Review
Report Review

Contacts
November 7, 2022

My fiance and I love them for our cosplays. We wanted to wear them Halloween but we didn't have the rest of our costumes

Date of experience: November 7, 2022
Nevada
1 review
0 helpful votes
Follow Kjersti I.
Unfollow Kjersti I.
Share Review
Report Review

Loved them! Were exactly as described. Customer service was unbelievably amazing!

Date of experience: November 7, 2022

My coupon code would not apply after several attempts
November 22, 2022
Previous review

My coupon code would not apply after several attempts

Date of experience: October 23, 2022
California
1 review
0 helpful votes
Follow Karissa X.
Unfollow Karissa X.
Share Review
Report Review

Great product
November 7, 2022

Needed done contacts quickly for Halloween. They showed up very quickly and were great quality for the price.

Date of experience: November 7, 2022
Nebraska
1 review
0 helpful votes
Follow Josephine R.
Unfollow Josephine R.
Share Review
Report Review

First timer-looked awesome
November 7, 2022

I received my contacts super quick and got them just in time for when I needed them. Contacts looks awesome. First time using contacts-took me a while to get in and used to them but once I did it was great. I'd you've never worn contacts I'd recommend practicing first before diving in. Overall this was a great product!

Date of experience: November 7, 2022
Missouri
1 review
0 helpful votes
Follow John I.
Unfollow John I.
Share Review
Report Review

A great experience
November 7, 2022

My order came in on time and was just what I ordered. Loved it!

Date of experience: November 7, 2022
California
1 review
0 helpful votes
Follow Gloria G.
Unfollow Gloria G.
Share Review
Report Review

Super happy
November 7, 2022

All the styles I purchased looked exactly like the photos. They are very comfortable lenses and I don't even feel them while wearing them, I forget until someone compliments them. Overall very happy and not at all disappointed.

Date of experience: November 7, 2022
California
1 review
0 helpful votes
Follow rafael R.
Unfollow rafael R.
Share Review
Report Review

Yeah one thing i wish they came in a resealable package so that they would last longer

Date of experience: November 7, 2022
Minnesota
1 review
0 helpful votes
Follow Mason I.
Unfollow Mason I.
Share Review
Report Review

Balls
December 7, 2022

Balls valls balls balls balls balls balls balls balls

Date of experience: November 7, 2022
Oregon
1 review
0 helpful votes
Follow Janika T.
Unfollow Janika T.
Share Review
Report Review

Contacts
November 7, 2022

They were very comfortable! Only issue was that I ordered cat eyes and they kept turning sideways on my eyes.

Date of experience: November 7, 2022
Virginia
1 review
0 helpful votes
Follow Kelly Q.
Unfollow Kelly Q.
Share Review
Report Review

Excellent service
November 7, 2022

I ordered my contacts at the last minute and they arrived well before Halloween!

Date of experience: November 7, 2022
Oregon
1 review
0 helpful votes
Follow MAYRA P.
Unfollow MAYRA P.
Share Review
Report Review

Delivery time sucks
December 7, 2022

Delivery was late even after paying expedited shipping.

Date of experience: November 7, 2022
South Carolina
1 review
0 helpful votes
Follow Grace P.
Unfollow Grace P.
Share Review
Report Review

AMAZING
November 7, 2022

The contacts were very true to color and affordable. I could see very well out of them and they didn't dry my eyes out quickly or cause irritation so I could wear them for several hours. Solid 10/10

Date of experience: November 7, 2022
New York
1 review
0 helpful votes
Follow Gloria M.
Unfollow Gloria M.
Share Review
Report Review

Very fast shipped
November 7, 2022

Ordered the week before Halloween on standard shipping and it still came on time

Date of experience: November 7, 2022
New Jersey
1 review
0 helpful votes
Follow . B.
Unfollow . B.
Share Review
Report Review

.
November 6, 2022

. kldsajfl; ksdajflk; jsadklfjlk; asdjflkasdjfkl; sadkl; fakl; sdjfl; kasdjf

Date of experience: November 6, 2022