Overview
The company has cultivated a positive reputation for its product quality and timely customer service, with many customers praising the comfort and aesthetic appeal of the contact lenses. Fast shipping and attractive packaging are frequently highlighted as strengths, contributing to overall customer satisfaction. However, there are notable concerns regarding delivery delays, particularly for urgent orders, and inconsistencies in product quality, such as damaged lenses. Additionally, some customers expressed frustration over pricing discrepancies and packaging issues. Overall, while the company excels in product offerings and responsiveness, addressing shipping reliability and quality control could enhance customer experience further.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
The lenses were delivered promptly and were of satisfactory quality. Happy with the purchase!
Never got my package when I said delivered and I try to ask for a refund and never got it
Shipping was fast and I received exactly what I ordered.
They were a little late, but the colors were stunning
I received my order in a timely manner and i love my new look
They were great. I need to wear them more often, but I forget to.
They fit great, I was very pleased when they arrived
I wanted total blindness.
I can still see some light
Happy with how the lenses turned out to be and with the fast delivery
Love love love my lenses! I got three pairs and im obsessed with them!
Very thin. Fall out. Flip. Fold. Won't stay in. Difficult to even get in. Fall out easily.
The shipping was really fast, the quality of the contacts are pretty good. Overall worth the money
I like the contacts but in the colors I think I got it. The ability to navigate website for orders
Our product lineup includes budget-friendly WOW! $9.90 contacts, natural-looking colored contacts, iconic Halloween contacts, and jaw-dropping 17.0mm & 22.0mm sclera contacts, totaling 500+ unique styles and accumulating.
We envision a future when everyone can look better and see better. Twinklens remains committed to speeding the progress by providing quality contact lenses at compelling price.
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- KWAI CHEONG, New Territories
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Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members