On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Established by a group of fashion gurus, Twinklens is set to offer the most robust collection of contact lenses, accessible for everyone seeking everyday refreshment or occasional spookiness.
Our product lineup includes budget-friendly WOW! $9.90 contacts, natural-looking colored contacts, iconic Halloween contacts, and jaw-dropping 17.0mm & 22.0mm sclera contacts, totaling 500+ unique styles and accumulating.
We envision a future when everyone can look better and see better. Twinklens remains committed to speeding the progress by providing quality contact lenses at compelling price.
Twinklens Reviews Summary
The company has cultivated a positive reputation for its product quality and timely customer service, with many customers praising the comfort and aesthetic appeal of the contact lenses. Fast shipping and attractive packaging are frequently highlighted as strengths, contributing to overall customer satisfaction. However, there are notable concerns regarding delivery delays, particularly for urgent orders, and inconsistencies in product quality, such as damaged lenses. Additionally, some customers expressed frustration over pricing discrepancies and packaging issues. Overall, while the company excels in product offerings and responsiveness, addressing shipping reliability and quality control could enhance customer experience further.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
I ordered red lenses for mine and my sister's halloween costumes, however… my internet acted up at the time that I placed my order. I meant to order 2 pairs, but for some reason only 1 pair was registered as being added to the cart. It was 100% my internet being the issue (my tv also had problems at the same time). I emailed them and asked if I could add a second pair to my order and received a timely response from them telling me they would throw in a second pair for my order :) I was beyond happy! Great customer service.
Super fast shipping and Great contacts. Make sure to order from the in US warehouse or shipment will come from Hong Kong and will take much longer
The shipping was faster than expected. The contacts were in pristine condition, the colors are beautiful, and they are very comfortable.
Product arrived quickly and was as expected. Thanks
This order was scheduled to arrive before Halloween not after very disappointed!
Ordering the lenses was quick easy andconvenient and the selection is great. I ordered 3 pair for Halloween because I couldn't make a decision on which pair I liked more. I got a package with 2 contact lenses in it and figured the other would be there in a day or 2. Well it was November 7th when I got my last pair, but that was probley then post office's fault and I'm super happy with my lenses.
Came way later than estimated delivery that i paid an extra $30 for and with duty fees which were just as much.
Never wore contacts before and while wearing these, I forgot I had them in! Wore them all day and never gave me any problems. Super easy to order and great delivery time!
So happy with my selection of new lenses!
Shipping turnaround is impressive, took a little longer for 2 orders to arrive that drop shipped, but US stock arrived in just a few days! Very pleased and will be returning for more in the future!
Thank you
Great product it was a fast and easy delivery and good on price
The lenses were just as expected. Thank you for so many choices.
The shipping was really fast and the lenses are good quality. I got my lenses in like 3 days and was able to use them for my halloween costume.
The shipping service was expedient and they looked great. I got so many compliments on the look of them for my costume.
Easy ordering process. My package came quickly. Very happy with this company!
Contacts arrived as expected and my son was very happy with them for his Halloween costume!
I purchased three pairs of contacts and unfortunately the pair of mini scleras I purchased didn't fit my eyes all that well. The site has a one-time "exchange no questions asked" rule that allowed for me to get a new set of contacts that fit my eye and left me extraordinarily satisfied. I've already recommended several friends this site. Shipping was impeccably fast and all my contacts arrived just before Halloween.
Loved them! Were exactly as described. Customer service was unbelievably amazing!
My coupon code would not apply after several attempts
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members