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Twinklens has a rating of 4.5 stars from 967 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Twinklens most frequently mention customer service, good quality, and fast delivery. Twinklens ranks 6th among Contact Lenses sites.
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933 reviews
I do really love these contacts, however I never saw any options for sizing when purchasing. They are a bit too big for my eyes and kind of droop down making it a bit hard to see and not super comfortable. Could have been my error if there is a way to get specific sizes, if not I think it would be a good thing for the company to add as contacts are not a one size fits all. But overall I'm happy with my purchase and I was aware they may be too big before i purchased them so I am not upset
I have contact twinklens at least 4 times, both by phone and by email. Despite their claim that respond to emails within 12 hours, it usually takes at least 3 days to hear anything and when you do it's not an actual answer to "where is my order?" I still haven't received my order to two separate lines and haven't even been able to get my refund. Do no purchase from here! This whole experience has been terrible. I finally ordered from MOCO and those lenses I have received. Same yourself time and money and DON'T use twinklens.
I wasn't sure if this website was legit especially because the prices were too good to be true. I tried my luck and placed an order. It was here within the week and I was super impressed, I came back and ordered about 10 more pairs and used their advertised discount to save almost $100! Will def be ordering more and am so excited to try! Also they threw in free contact lense cases for my large order!
Prices and options
My package was intercepted by USPS for having used counterfeit postage. I work full time, so i don't have time to go stand in line at the post office and wait to now have to pay extra to cover the postage.
I wanted the lenses.
Twinklens did an excellent job sending out the contacts quickly, and with extra paraphernalia as well, which I appreciated.
The contacts themselves however, were not comfortable at all. Maybe they werent made for a full days use, but rather for cosplay and short periods of time, but I did purchase the monthlies in the hope of wearing them every day at work for a whole month, and I had to stop half way thru. They are way too big for my eyeballs.
Great prices.
Easy to navigate. Great selection. I have bought from them before. The colours and quality is amazing. The colours are very bright and contrasting is amazing. I have almost black coloured eyes and their lenses creat such vibrant colours. When I had a problem with a pair, they jumped right on it as soon as I'd sent the email. And not via robot either! Great products, even better service a no brainer in recommending you to buy.
Best quality I’ve found in colour contacts
Lenses I ordered (epic sclera) did not fit my eye properly and would crinkle and come out of my eye (and yes, I put them in correctly), but customer service promptly remedied the problem via refund. Overall pretty good service.
Had heard about them from others in a local cosplay community, thought I'd try them while they had a sale going.
I have been impressed with Twinklens since my very first order! Their prescription process is by far the easiest one of all the contacts I've ordered online! I love the natural look of all the contacts I've bought here! And the added bonus of Try on Guarantee is just the cherry on top!
I ordered my lens on a super short notice for Halloween and they arrived just in time! The shipping for the US section of lens is amazingly fast. The selection of lenses is also so good and the natural lenses look so beautiful, I will buy again.
I was looking for a site with fast shipping and affordable lenses, and I stumbled on Twinklens in my browser.
I also ordered multiple color lenses for the amount of 70.00 and was never received.
First found online.
* Twinklens attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
The online ordering was fine. I ordered from the category of products from within the US for the faster shipping. It took 12 days when I thought it would be 2-5. I didn't get to use them for Halloween, but I guess I can save them for next year.
For the faster shipping and color options.
Shipping was not faster.
Twinklens has an amazing selection of contacts that are durable, soft and look beautiful on the eyes! They ship the contacts with cases and tools to help put them in and take them out of your eyes, and they deliver very quickly!
Products used:
All contacts
I placed my order 3 weeks ago, I still don't have any tracking info on where my order is. I keep getting told to give it 20 days, but I'm also receiving emails asking if my order was delivered, if not email them, I email them and I get a response asking to keep waiting, and now I'm getting an email to review my order. Well, I don't have my order
I was searching for contact lenses that make your pupils look large. This website was the only one who had them.
* Twinklens attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
All the styles I purchased looked exactly like the photos. They are very comfortable lenses and I don't even feel them while wearing them, I forget until someone compliments them. Overall very happy and not at all disappointed.
Very good variety and prices
It's like they're bigger than my eyes, inwardly bending.
The only shop with full sclera contacts
The only shop with full sclera contacts
I have got all my contacts from twinklens and i've always got them shipped fast to me. I wouldn't shop anywhere else! If u want great contacts at a great price this is the place to go! Excellent customer service as well! Thanks twinklens!
Tip for consumers:
go to place to buy your contacts they always have specials too like buy 2 get 2 free !!
Products used:
i got every color and regular prescription contacts at a great price !!!
Shipped in a timely matter and arrived sooner than the estimated delivery date. High quality contacts and came packaged with care. Kit came with a contact case, silicone pinches to grab the contacts, and a silicone plunger for removal, as well as a case for these accessories! Absolutely impressed!
Shipping time and options of contacts
Both pairs of contacts that I ordered look exactly how they are suplosed to, and they are actually very comfortable on the eye. And they are LOW PRICE! Shipping was also slightly faster than scheduled so thats always an added bonus!
Needed contacts for my costume and the site had good deals and good reviews
I was concerned with the amount of time that it took to receive my order but once I reached out, I had a quick response and received my order within the time expressed. I love the time and care put into the packaging and the details. Everything was done neatly, organized, and the details inside the box with instructions.
Price friendly
I did not know about the powers, I was so excited about getting contacts and I was a +3.00. Twinklens only has nonRx & negative power for nearsighted people.
Twinklens was kind enough to fix my order so that there was some kind of happiness for me in the middle of the disappointment.
Thank you. And I recommend them.
A friend referred me.
The price was so inexpensive. I enjoyed the overall product selection. Something great in every value range. Package arrived very fast. I was so satified these are the most comfortable contacts i have ever worn. They look stunning. And my eye site was as tho i was wearing nothing in my eyes at all. Super super happy with my purchase. Thank you Twinklens...
Price and product selection.
The Twinklens website said I would receive my package on time with expedited shipping. I paid almost $20.00 for expedited shipping. I never received my package. Tracking showed it was stuck in Kentucky and that I had to pay around $25.00 in duties for them to release the shipment. I paid the fee with my credit card. I still don't have my order and nobody seems to care. Avoid this ripoff.
I thought they were a legitimate company. They are deceivers.
Cat eye contacts move around and don't stay in place, all black contacts i could not see out of at all its was like wearing shades they give u when ur get ur eyes done. I love my white pair!
Li have bought before, only liked 1 out of the 3 pairs i bought.
The shipping was very fast and the contacts are amazing. The colors are bright and vibrant and very detailed. They are also very comfortable and I can't feel them in my eyes whatsoever. I am definitely going to be a repeat customer!
I wanted to try out another contact lens company.
The color and contact itself was wearable and comfortable but I couldn't see through them to actually wear them long enough for my purpose of buying them [Halloween], I ordered them size (0.0). I wouldn't say they are a waste of money but the Blackout Lenses need to be more visual.
I chose Twinklens after seeing good reviews looking for contact lenses for Halloween purposes.
* Twinklens attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
I am absolutely in love with the lens. It's a great quality product at an affordable price. I was a bit skeptical at purchasing first because I naturally have dark drown coloured eyes and in the past with other Color lens from different brands I was disappointed that it did not show on my eyes. But twinklens showed up 100% on my dark coloured eyes and I am going to continue buying more from this brand. -Shana
Gain trust and grow your business with customer reviews.
Established by a group of fashion gurus, Twinklens is set to offer the most robust collection of contact lenses, accessible for everyone seeking everyday refreshment or occasional spookiness.
Our product lineup includes budget-friendly WOW! $9.90 contacts, natural-looking colored contacts, iconic Halloween contacts, and jaw-dropping 17.0mm & 22.0mm sclera contacts, totaling 500+ unique styles and accumulating.
We envision a future when everyone can look better and see better. Twinklens remains committed to speeding the progress by providing quality contact lenses at compelling price.
