Uber

Be careful with Uber taxis. They change price on the meter if you don't pay attention. The meter was €11.30 and when it appeared on the app it was charged at €15. Uber adjusted it but still left me short of refund. Do not use them!

After riding in four filthy cabs in Chicago, one with a gas can in the back seat, I signed up for Uber. Very satisfied with the drivers, their vehicles and knowledge of the city. Not sure about other cities but this is the only way to go in Chicago.

Using the app is very misleading, when you schedule your trip they give you a quote. My quote was $34-$44. All said and done, they charged me $79! Reason was bogus, not enough drivers on the road yet, and we should have been told about it BEFORE the trip

Uber is the worse has no standards or morals
I ordered three times because they kept wanting to use my current location to deliver. When I called to correct they claimed there was nothing they could do and still charged me 3 times 17.49
Will never use Uber period!

I have had some terrible experiences with the uber cab drivers. They are terrible with directions and they are extremely arrogant.
Once a driver asked me to get off the cab because he thought I gave the wrong pick up address. And in another instance, the driver shouted at me because I told him to take a specific route. I have had many such experiences and so have my family members.
If anyone faces an issue like this, please take them directly to the police station. I regret not doing that myself..

First of all you can't talk to anyone at Uber because they do not have phone support. After I finally found the online support team I asked why I was getting charged a monthly fee. I never opened an account with them. They did not know and continued to charge me even after I told them to stop. Instead my monthly bill got higher. They asked me to prove they were billing me by sending them screen snapshots and the last four of my credit card. Can you believe that? I had to prove to them that this was happening. So I did and then they asked me to give them the first 6 numbers on my credit card. Which I did. This company is either very incompetent or corrupt. I will never use their service!

I have advised many people NOT to use it to save their time and money. They charged me for a service they have not offered twice and I lost about £10.00 (about £5.00 each time).

I ordered a taxi and the taxi driver did not come and they still charged me. They did that again shortly afterwards.

Never download this damned Uber App! Their Refund Claim is a joke. It was very time consuming e-mailing them back and forth with a ZERO- result. They literally STOLE my money. What a shame that all this comes from a taxi company that lies about their customer service. Please listen to this golden piece of advice: NEVER use this taxi company!

My first ride with Uber went like this. The driver asked me what time my flight was. Naturally I wanted to get there early to check in beat the traffic and to make sure I would get through security on time. My Uber driver took that opportunity to drive around the suburbs to hike up the fare. So he could run into traffic. A 45 minute trip took 1.5 hours. I only made my flight because I sprinted through the airport. Uber sucks

Be very careful with Uber! I never received my refund shady and money hungry people.
There is no way a trip should be 330.00 to Del Mar from Van Nuys! Good Bye you pricks …
After 65 rides I'm done giving you my hard earn dollars

More than once I've had to witness UBER drivers not following the laws of the road. For instance - one driver was driving on top of bicycle lanes and areas not meant for moving cars; another time, another driver was on a side street at a stop sign but made an inappropriate gesture with his hand and halted traffic moving along a busy road so that he could cross over despite not having the right of way. It's not just infuriating, it is beyond unsafe to have these untrained, unregulated, unruly drivers be allowed to engage in such a profession and endanger the lives of others. They might have provided faster service, and maybe this is what they think will give them better ratings and reviews, but I would rather be alive and it is beyond shameful that UBER does nothing to discourage and prevent this sort of recklessness.

I reserved a ride to the airport. A name was even assigned so I thought I was set. 10 minutes before the scheduled pickup time.: the app showed there was no driver available. I had to drive myself and incur parking fees. Things probably the 3rd or 4th time this has happened. I will never use Uber again as they are unreliable. They cast me around 230 dollars with this stunt as I had to make a last minute change and drive myself and pay for parking for 8 days on a business trip. Just the worst company around. I will go back to using regular taxis.

After trying to make a reservation for an Uber ride, I was charged even though I never received the ride. I made multiple attempts to contact customer support just to waste a bunch of time. No resolution and no refund.

Uber is no better in Berlin, Germany. I recently signed up for their service and am now completely appalled at how deceitful and shady their business practice is. At NO point is it made clear to the consumer that one must pay for a full taxi fare when choosing the taxi option. Plus, the app makes it too easy to choose this option without explaining that the private driver option is only available on the weekends (at least here in Berlin that is the case).

Due to this, I inadvertently ordered a taxi. And even when I inquired to the cab driver what the cost would be, I was told it would only be €1.50. It ended up being €15 plus.

This kind of sneaky business practice is simply intolerable. $#*! them.

Here are issues not all know the average pay for a driver who drives 600 miles a week is less then you think works out to be $400.00 a week after taxes insurance fuel net is $85.00 a week Break down the price for a trip of 4 miles safe ride fee $1.75 to uber provides nothing for the driver trip is $4.00-$1.75-20%= $2.40 to the driver so stop complaining and start hearing. The Driver app does not work for a tech company there not very smart. Learn

Many people like me will have spent big money to buy a late model car and work with Uber.
People will have borrowed money from their credit cards or taken Personal loans or bought a car on finance to have a reasonable car to work with Uber. But in many cases with a single complain or bad rating they will put the driver off the system. Some of these complains could be invalid/unfair or just that a rider is in bad mood. I have faced one such incident where I have avoided taking a right turn on a no right turn sign and the rider has made a big story about it and I have been taken offline without being given a chance of telling my side of the story. I will be getting legal advice and if there were no legal hurdles, I will be setting a protest camp outside Sydney's Uber office and will be pursuing it further to highlight the Bullying behaviour of Uber. If anyone else want to join this protest please advise me via SMS on 61-469 627 875.
Regards

It has come full circle that Uber could care less about customer service. With the new trend of drivers waiting after you book your ride, I saw my fare go from $43-$50 and I had no control. I was at the airport on a very slow afternoon. I saw the driver on my display. He was 8 minutes away. Yet he didn't move until the price of the ride went up. In addition, it was hot and he refused to roll the windows down or provide AC. When I reported it to Uber. They simply stated that it was unfortunate that I had this experience and that they hope my next experience is better. In other words. We have your money and we could care less about your experience. I'm done. This is beyond lack of caring for the customer or fixing the issue with the drivers. They have left it to the drivers to gouge customers and I refuse to accept this.

Uber provides a non-working, fake phone number when they charge your card.
You have to cancel through the app itself. It's a maze, and not that simple. The strategy is to make it difficult for customers to cancel.

Uber drivers are amazing. However, uber as a company not so much. The app rarely gets my location correct, the spotify collaboration... doesn't work, the gps on the app sends drivers the round about way. It. Sucks. Uber I once thought you were great. Now I think... Get your $#*! together.

I have made 3 attempt to sign up to NO avail. I fully admit I am 73 but I can easily call a cab using the Web. I think and can only assume all will agree that the system should be user friendly. No wonder they have so many poor reviews.

Uber charged me 3 times for a trip I took three weeks ago. Then once I wrote into help which was no help they charged me 6 more times and never replied or re-funded me my money. I had to call my bank and dispute charged and ban Uber from taking out of my account They are thief's and hope they do not last long. I have now downloaded Lyft they seem to have better service

Uber pays less than Pizza delivery drivers making in Toronto. Pizza delivery drivers get paid 10/hr cash plus tips comes to $20+. Don't matter how many trips you make you will still make an apr. 10/hr with Uber x or delivery, after all of your car related expense.

Wow, Uber wanted to charge my son $150.00 for a ride from downtown to our home (8 miles away). He caught a cab for $20.00. My son is 21, not rich, and trying to be responsible. Shame on you Uber, I will never use or recommend you again.

Uber time and time again will charge me twice for the same single ride. Every time I contact Uber for help on this issues they are no help at all! Uber loves to me twice every time I call for a ride and the issue is NEVER resolved! For me, a $40 ride with Uber will turn into a $80 ride because I'm always charged twice and it's never resolved. Contacting customer service is no help at all they just tell me that the pending tracking will disappear but my card was already charged Twice! So the money is already taken and I never ever get it back! I'll stay away from Uber at all cost because they will steal you money and basically laugh in your face when trying to resolve the issue because they never help! They will apologize for the inconvenience but never actually do anything. I don't understand how the keep getting away with this