Uber

My husband is a driver... we have no complaints. He drives when he wants and as long as he wants. A car does well on gas so no big deal there. I use UBER whenever I need to and have never had a bad experience. I say if you don't like it don't use it. If you have a bad experience rate the driver or rider low and move along. UBER has helped us.

Uber app is just too fast to be good. Cab bookings are misfired. Even when a user is just exploring the app and is not really ready to book a ride. We get a call from the cab driver. Cab rides get booked even before you could select your destination. Then the cab drivers informs you to cancel that ride (which you anyways did not actually intend to book). If you fail to cancel within 15 minutes, you have to pay a cancellation charge (gets added to your next ride)
Uber app must have a "confirm" button so that the ride is booked only after that confirmation

Uber drivers do not follow the route provided by Uber they will use the app from google for there routes. I have requested to have my fees and fairs reviewed and been credited many times for not following the correct routes.

All I can say is if you enjoy being yelled at, sword at, insulted, threatened, having advances made at you, spending 20 min to make 5 min trip because the driver has zero navigational skills, have to rebook your trip several times because drivers keep cancelling, being over charged and double charged then Uber is the ride company for you. I would rather freeze walking to work in -30C weather than get into another Uber.

I applied for uber eats on delivering on a electric bike and they ran my license,and It was suspended so they denied me to work for them.i don't need a license to drive a electric bike.that to me is discrimination on their part,how u going to judge me and refuse me work.because of my past mistakes.

First of all, this company is a total fraud, they tell their drivers they make 20 an hour which is total lie, you makeless than minimum wage, you have to also factor fuel costs, wear and tear of youof car and a lot of oil changes, bottom line is this company isn't worth the trouble, please don't sign up for Uber, you only be their for few months and then deactivate you and stuck paying car payments and no job. As a passenger it's great until your credit card is abused, take a cab it's safer on you and your credit card

My first ride in an Uber ride with my coworker. Our driver Jeffrey (LM*******) was very professional. He opened our doors for us. Vehicle was fresh and clean. We called Uber to take us to our cars that are parked at Cornwell Heights Station because the Regional Trenton Line was cancelled due to a fire. Very enjoyable ride. I was very impressed. Also had bottles of water, mints, gum for refreshments. Even music was too our taste. I will definitely be calling Uber again.

Uber is a rip of for drivers in nj. There is no where in the world where people pay $3.00 for a ride going over 3-4 miles or a fare from nj to ny for $30.00 including the toll for $15.00 and on top of that they take 20% and other fees, uber is a joke.

Today I was to have a ride to and from an appointment. Both rides were scheduled. Though I got zero texts letting me know who, what, or when my driver was arriving, I went out my door to find two (2) Uber drivers waiting on me. I apologized to both gentlemen and let them know I had received no texts. The first that had arrived took me to my appointment. Once at my appointment, I got a call from a third Uber driver, who was at my home to pick me up. I informed him of what had previously happened, and apologized to him as well.
I concluded my appointment and wondered how many drivers would show up to take me home? The answer is none. Uber canceled my ride home, I'm still not certain why. Perhaps they only registered that the third driver had made it to my home, and since he didn't complete my ride, I didn't need one home? Either way, I am currently stranded. Weighing options, as my appointment was not in the same city as I live.

Have been using Uber for years now and liked service and prices. It is understandable that eventually prices would go up, however iit feels like they have got really greedy. From Pleasanton to SFO I was surprised with a $245 tarif! I thought it was an exception but that happened twice in a row, so I will be looking for alternatives

Filed with the police. (This company needs to check and make sure there employees are legit)

I was using Uber for the first time and I thought I was in an Uber vehicle. (They had an uber sign in the window)

The driver told me I could only use cash and he gave me a receipt from northside executive LLC

$225 to go from The airport to a hotel 11 miles away.

Be careful

$20 dollars to get to my destination, $75 dollars for the same ride home! Thanks for the price gouge Uber! Almost crashed on the way there, creepy driver on the way from! Cab drivers telling you they're Uber trying to get you in there vehicles. Will never use this service again! First and last!

It is very unfortunate people have to use uber to make extra cash. They take some of your pay, They have bad customer service, They hang up the phone on you they don't speak English. They are located in the Philippine, they don't have any agent that is in the US and it is so hard to get them on the phone. It is not a way to do Business.

I ordered a ride from MCI to my home. I left my iphone in the car. I tried to contact Uber for help. I couldn't find service number online. I tried to contact them with their chat tool. Their Chat application is a broken tool. It shows the window allow your type what's going on. Then waiting 10 minutes for the agent to show up. After Connected to agent, the app closed my chat window, I couldn't type! Agent then said: sorry, I couldn't hear from you and closed the conversation. I will never book Uber! They has no quality control at all.

My name is Peter. I was Uber eats driver. For October 17 th 2022 sombody stole from my account with Uber and cashed out my earnings of 89.01 dollars for that day into somebody else's account. The lady I talked to did not care. My history with that stealing company is over.

Uber sucks. They suspended me, someone who has spent over 1000s in their company because I did not like their rude customer service. They also automatically send you to a higher uber car, if uberx is not available.

Uber is a SCAM! They charged $104 for a 10 minute ride in Austin, Texas. They say they have the right to add a surcharge if they feel like there is high demand. They added 10 times the charge without any prior notification.

Ur company isn't good. One minute ur charging $9 for a small car then you wanna charge 16$ for a small one. Y'all rip people off. And ur uber drivers are $#*!s. Like we can't even sit in the front? Bull$#*!. WOULD NOT RECCOMMEND

Changed my destination during an Uber ride to half the distance, yet price was not cut in half. Asked the driver how to contact Uber, she could not help me use the app. She tried to use her app to contact her supervisor, no answer. Makes me feel very unsafe when I cannot contact a business that I am giving money to.

Uber cabs is a company that provides service and that is the what they are very very bad at.
Their customer service and their efforts towards resolving any grievances of its customers amounts to nothing.

I like the convenience of Uber, and have been a loyal customer for a long time. HOWEVER, when TWO of their drivers cancel on me within minutes, and then the PRICE GOES UP for the next one... I'm not a happy camper. I used to refer all of my friends to this service, especially the ones using Lyft... Not any longer. $#*! this service, their drivers that were disrespectful on the phone with me... My business and my friends' business will go elsewhere. Thanks Uber, for your killings, lack of customer service, entitlement and garbage program. Byyyyyeeeeeeeeeeee.

Will absolutely never ever use Uber in any area in or around Atlanta. Had a horrible experience with price gouging and for some strange reason 0 out of 15 drivers couldn't take a CC. Hmmm... that's BS! Was stuck in the middle of nowhere in the middle of the night for Tomorrowworld and all the Uber drivers were trying to get about 200-300 for 2 people. Thought taxi cabs were $#*!s but way to go uber... you def surpassed that!

I was ripped off for $150 for cleaning fee. After a night out, I call uber and got a ride home. I got in the front seat and got home within 12 minutes. The ride is about $7. I got a receipt for about $7. I have no idea the driver file a charge of $150 for cleaning until I look in my credit card bill. I never received the receipt for the $150 until I complain to uber. Apparently, my driver file a cleaning fee to my ride with pictures of the middle back seat being wet and a little mess. I was sitting in the front seat. And if I don't get an alert that the charge was going to tag on, where is the avenue where I can contest this charge. The mess could have been made by the previous rider or the driver lied and file s false report. But if I don;'t get the alert right away, there is no way for me to contest this. That's why this is a scam. I will suggest all rider to take pictures of the interior of the car before leaving the car. Just to be safe so that you don't get rape by Uber.