Uber Eats

Skipped DD to go to UE... What a joke they both are. Skip the delivery service and just go get it. Walk in the rain, at least there will be a reason your food is cold and soggy and your drink won't have ice..

Decided to try them because even though the hurricane didn't strike here, none of the other food delivery services were working. My order was picked up and delivered fast by a very polite driver. Very good food from Cracker Barrel. So I have no complaints about Ubereats or the food. Kudos!

I order from here way too much honestly and I should've learned my lesson awhile back, EVERY time I order they deliver to another place as well. I get I could chose " priority" but it's extra? Absolutely ridiculous, I had a driver deliver to another place then stop in an apartment complex for 5-6 min. I LOVE the place I ordered from and wanted to complain about the driver and simply about the fact with delivering somewhere else first it caused my food to be cold and soggy. Not the restaurant's fault at all. But of course they only give you options to complain about the restaurant. Just sick of it. Definitely my last time ordering from Uber.

Do not order through Uber eats because they don't regulate the restaurants. They can give you whatever, and they be no refunds or returns.
Make sure you submit a review, let the restaurant know (they will anyway), ask for a refund, and ask them not to use Uber eats anymore.

I put in all information correctly, even checked it twice. These people don't want money so don't even try to download the app because it will lead to disappointment and if I could give it a zero star I would but they only allowed one

Pack it up and go home. You are doing a huge disservice to people ordering food online. And your customer service and resolution is absolutely terrible. I would never recommend this app to anyone. Get it together, people.

I ordered food, the delivery person didn't deliver, you can see where the driver is but she decided to sit in a city far from minutes for 20 mins with my food. I contacted Uber, they gave me a $6 credit but wouldn't refund my order. The delivery person who took an over an hour was still driving around in a city thats nowhere near where I am but the facility is only a 10 minute drive from my house. I wish they took their business more seriously and would actually look to see what's going on instead of basically saying I'm SOL.

We are a business and decided to add Uber Eats as an option. Turns out, it was a complete waste of time and effort. They completely lied to my face stating that we would be able to set a price after POS integration. Turns out, they will not allow us to adjust the price after wasting so much time and effort setting everything up.

The onboarding team lied and said everything they could to get us to sign up. Once we signed up, everything changed. "We can't do this, we can't do that, "this is not possible", etc etc.

What a joke. Now I'm on chat with them asking for them to deactivate our account.

Uber Eats and even Doordash is becoming such a ripoff. Not only do you pay for delivery, and now noticing they add additional fees as well as at least a 30 percent increase in the food price compared to what it actually costs if you go into the restaurant or if you we're to order and go pick it up yourself. I'm done with Both of them!

They do it all the time, wait over 2 hours for the food only for the driver to cancel the order. It's bs. They already overcharge and raise the prices etc then cant even get you your order. I am done with them and will never use again.

Good day from Surrey, BC. Canada

Reaching out to share my one and only experience with Uber Eats. Simple story really. Ordered some ice cream, and had it delivered. Simple right... when the couple arrived at my home to drop off the order. The female literally started begging for a large tip. I mean I understand they don't get paid much, but this was to the point that we had to hide in our homes as this woman yelled "Please, give us a better tip, over and over again.

I have promptly removed my credit information and deleted the app. Ive been using Skip the dishes for years and have never experienced this. Sorry, Uber eats, hire sane and professional ppl andyou'll keep new customers. Wow that was just terrible and disgusting service.

I can believe that I order dinner for my family and Uber has a technical problem and I never received my dinner or a txt from driver or call. When I contacted Uber main office they tell me no refunds or credit. I recommend everyone to stop using Uber eats the biggest scam arts $#*! you guys. Have a great day

I was charged 21 dollars in delivery fees not clearly posted for a 6 inch subway sandwich. It wasn't until after checkout this charge appears on your card. The chat line person was un sympathetic. I'm unimpressed by their business practices and I'm no longer a customer of theirs today

I have tried and tried to use Uber Eats with nothing but problems. They are so slow as to be laughable. Their fees are exorbitant and I am just now getting my brunch at close to dinner time. In the past when I've tried to cancel an order that was taking over an hour, Customer Service told me the order was still within their delivery window and that I could not cancel it. It's a nice little racket. I am a shut-in and rely on delivery services, but Uber Eats is the worst. I will not be using Uber Eats again.

I was on the phone with the driver for over 45 minutes attempting to painstakingly give them directions but they couldn't understand for one reason or another, and after all that I still never got my food. I guess all food delivery apps are officially scams.

Driver brought us someone else's order. Took order back, charged us $70 and Uber Eats won't refund us. We have no food and no order. We've been on hold for 40 minutes and they still can't resolve this! I will never use Uber Eats again and I will tell everyone I know not to use them! They said they won't give us a refund so they're thieves! Nice company stealing over $70 dollars from a family of 5 trying to feed their kids.

I ordered from Ubereats once and ended up paying almost double with the "fees" and tip. They constantly send you coupons/promos that fill up your mailbox and when you click them you get an infuriating "Oops! Sorry, this promo can't be used". They don't even have a link to contact customer service. Utter garbage. Use Doordash.

Ordered lunch at 12:15,2 hours later still no food. Contacted driver and he says there is a payment issue. On hold with customer service for 20 minutes just to be told they can only offer a 20 percent refund. GTFOH with that BS. I want my food hot if I am paying 15 dollars in fees for a 6 dollar taco salad. I will only being doing Door Dash from here on out.

Terrible service. It's impossible to get in touch with anyone. Their app states that you could use the phone icon to call your driver... But it's nowhere to be seen. Also, once, they changed my delivery address and I couldn't reverse it. Horrible. Last order via their app for me today.

I ordered through a local restaurant that uses Uber eats and never received the order even though it says it was delivered. I tried calling and texting the driver number that Uber provided and got no response. I called Uber and they did absolutely nothing. I will never order food through them again!

The driver finally arrived with cold food and said the Uber eats app couldn't find us. We are in the middle of a small city, been on the map for +50 years, yet her map couldn't find our house? We watched as she drove all over the place, even down a road leading away from us that has no houses. Hey Lady, ever heard of Google Maps or Waze? They would have had you here in 8-10 minutes.
Then, after we reheated our food and sat down to eat, we got a message saying our order was canceled and to contact the restaurant. WHAT?

I placed a $147 order from a seafood restaurant 5 miles from my home at 12:15 PM, which included a 15% tip, with an estimated delivery time of 1:05 PM. I waited, and 1:05 PM came and went, I checked the tracking app, and it said they were on the way but did not display their location, which has happened before. I figured it was just taking more time, which has also happened before, as the delivery is an estimation. When I checked the tracking app again at 1:20 PM, it said the order had been cancelled at 1:19 PM, with no explanation given. I received no phone call, no text letting me know. Nor did I have in my order any items with instructions to cancel the order if they weren't available. I can't access the receipt (yet), but if I'm charged, I'll definitely be fighting it. This is definitely poor business practice to simply cancel an order yet not contact the customer to let them know. Can't say I'll be ordering them from again..

This place is unreal. Every order is screwed up and no way to contact them. Drivers are rude and nasty. A total joke. I have been dissapointed way too many times. No more. I am done. Do Grubhub or anyone else and at ALL cost avoid Uber Eats. Scam and I hope they pay for their crappy ways. Karma comes back.