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After receiving a recommendation from a friend of mine, I started to use Ultra Web Hosting. And I have to say that I'm satisfied with their service. My website loads a lot faster now. And the control panel is also great. Overall 10/10!
I got a 6-month plan with them. After 6 months with no warning, they renewed my subscription. I only found out going through my monthly expenses. When I contacted them to terminate my account they said: "no problem". They terminated my account without a refund. So I paid for an extra 6 months and I do not even have access to the service that I paid for. I then tried to contact customer service, no one is cooperating. Ultra Web Hosting is a DISHONEST Business. Avoid doing business with them, especially if you are looking for a long-term solution.
Constantly receiving amazing service from Ultra Web Hosting. Everything is great till now. More specifically their customer service is great. Whenever I faced any problem they fixed that very quickly. Though the problem was very rare. So highly recommended.
I have hosted many sites with different host providers, but Ultra Webhosting is quite a different experience. All their services are guided by honesty and excellency. Right now, am using their "Ultra Unlimited Pro" plan due to the quality of their services. Since I started hosting with them, I no longer experience low speed, web breakage and poor accessibility to my sites. What I like the most is the price of their hosting: so cheap when compared to the quality of their services. Their super-friendly costumer service are always there to respond to all my problems on time. In short, hosting with Ultra Webhosting has made hosting an easy going experience for me.
Consistently receiving amazing service from Ultrwebhosting. They are so friendly and reliable. They have fair prices also. We have been working with them over over 9 years. Customer relationship 10/10.
Ultra Webhosting costs are fair and WOW, the support is fantastic. They transfer most of the websites to their service for free and I really liked that! After using their service I would definitely say that their server is really well optimised because my website is now super fast!
Their customer support is really fantastic. The problems I have with Ultra Webhosting are my own, I don't understand everything and mistakes occur so I call on Ultra Webhosting support and in minutes they fix the problem. You can't go wrong with Ultra Webhosting.
Very poor web hosting, low cost is great, as long as you have no traffic, customer service is only by email, staff are nice but not very technical, they do not even forward a copy of your request/ticket when they reply, just a ref number. I don't recommend paying them more than 10$ a month for your site. The sooner you migrate away from them, the better for your business. At some point, I did upgrade to a 99$ a month service, but in setting it up there was 2 or 3 weeks downtime. I kept their 99$ a month service for 6 months, but really test benching their hosting quality after last few months. I realized they had not implemented it right and websites response time were ugly, like 5-10 seconds, often. They also implement your mail and DNS servers into the unique virtual machine they allocate for you, that means you do not get your website admin emails when your website is down. It is really a service for people that do not know what they are getting into. I trusted them blindly, stayed with them a long time, took a month to extract my account data out of their servers that was crashing often. Now on google cloud, doing it myself, it works great for 33$ a month total (for my twelve websites). That is 3 time cheaper and with so much more efficiency and potential for scalability.
Hello Stephane,
Unfortunately, WordPress sites can become very bloated over time which was the case with your 10 WordPress websites which is why we recommended moving to a VPS plan which allows for higher processor usage along with providing you a very detailed howto with tips on reducing the load and optimizing your WordPress website. We are very technical with over 40 years of combined industry experience but we do not provide design and development coding and modifications of your website for you as you requested as we are a web hosting provider. Viewing our monitors you had no initial downtime, you did manage to bring your VPS down a few times later on with high load traffic with your 10 WordPress websites unfortunately which our automated systems restarted when it did occur. As you had a VPS plan, email, DNS and hosting is all provided by your VPS, they are not provided by separate servers. Yes, if you do everything yourself including purchasing licensing, securing your website, keeping your application up to date, keeping your server patched and hardened, you can save a couple of bucks. I am sorry you had a negative experience and we are always striving to improve our service and make things easier for our clients.
Thank you,
David Turner
Just ordered and was put on one of their newest servers and I can't believe it my site loads 3X faster than before. I should have transferred to them ages ago. Really, highly recommended!
Good hosting provider
I have used ultrawebsitehosting services since they started as Flux services. I never had a down day, their tech support is great and I highly recommend this hosting provider
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Hello Remy,
As per our service agreement, plans renew automatically on their anniversary. You are welcome to cancel at any time. We do indeed refund renewals which were not canceled properly as long as the licenses have not rolled past that date. I am sorry you had a bad experience with our service. Unfortunately, I am not finding any account under your name and unable to assist you further.
Thank you,
David Turner